At a Glance
- Tasks: Support homeless individuals with tenancy management and engage in meaningful activities.
- Company: Join Pobl Group, a supportive organisation dedicated to making a difference in people's lives.
- Benefits: Enjoy 26 days holiday, pension scheme, sick pay, and various health and wellbeing perks.
- Other info: Waking night shifts with occasional weekend work; full driver's licence preferred.
- Why this job: Make a real impact while working in a positive, inclusive culture that values your input.
- Qualifications: Knowledge of homelessness issues, good organisational skills, and the ability to handle challenging situations.
The predicted salary is between 24000 - 36000 £ per year.
Scheme Support Officer
Job no: 510142
Work type: Full time
Salary: 25,877.80
Location: Caerphilly
Categories: All Support roles, Homelessness / Risk of homelessness
Job Description: Customer & Community (Support)
About the role
This is a Scheme Support Officer role based in our Supported accommodation service, Ty Croeso, Caerphilly. We have a team of Scheme Support officers and Project Workers and providing 24/7 Support to our diverse group of customers.
Tŷ Croeso is a 10-bed supported accommodation that provides support to homeless individuals aged 18 and over. You will be working with a diverse group of people from varying backgrounds, some of whom may have experienced trauma and complex needs. Every day is different, you'll be learning new skills and have opportunity to work with a variety of agencies. We engage with the people we support through positive meaningful activities and provide a Psychologically Informed Environment. Your role would be working alongside the project workers promoting tenancy management skills to our clients and providing any other housing related support they may require
Full list of duties and can found on the Job description.
Skills and Experience Needed
- A passion to work with and enable people to live as independent a life as possible
- An enthusiasm and passion for making a difference to people's lives
- A strong initiative and ability to work alone as well as being a great team player
- Ability to deal with conflicting and difficult situations
- Good organisational skills and IT skills
Pay & Benefits
Codi Perks & Benefits
Values
At Codi, our values are Compassionate, Authentic, and Progressive. When you join us, you'll embrace these principles and thrive in an environment shaped by them.
FREDIE
At Codi Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity to rise with us.
If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact support.talent@codigroup.co.uk or 0300 373 5262
Advertised: 27 Aug 2026 GMT Daylight Time
Applications close: 10 Sep 2026 GMT Daylight Time
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Scheme Support Officer in Caerphilly employer: Pobl Group
Codi is an exceptional employer that prioritises the well-being and growth of its employees while fostering a supportive community in Aberavon. With competitive pay rates, including a 20% uplift for night shifts, and a comprehensive benefits package, Codi ensures that Care Workers receive not only financial rewards but also opportunities for personal and professional development in a nurturing environment dedicated to enhancing the lives of residents.
StudySmarter Expert Advice🤫
We think this is how you could land Scheme Support Officer in Caerphilly
✨Tip Number 1
Familiarise yourself with the specific challenges faced by vulnerable and homeless individuals. Understanding their needs and the support systems available will help you engage more effectively during interviews.
✨Tip Number 2
Highlight any relevant experience you have in working with diverse groups or in challenging environments. Be prepared to share specific examples of how you've successfully managed difficult situations or behaviours.
✨Tip Number 3
Demonstrate your organisational skills by discussing any previous roles where you had to manage multiple tasks or projects. This will show that you can handle the varied responsibilities of a Scheme Support Officer.
✨Tip Number 4
Research Pobl Group's values and principles, especially FREDIE. Be ready to discuss how you embody these values in your work and how they align with your personal beliefs.
We think you need these skills to ace Scheme Support Officer in Caerphilly
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to understand the responsibilities and requirements of a Scheme Support Officer. Highlight key skills such as organisation, teamwork, and dealing with challenging situations in your application.
Tailor Your CV:Make sure your CV reflects your relevant experience and skills that align with the role. Include any previous work with vulnerable populations or in supported housing, and emphasise your ability to adapt to diverse client needs.
Craft a Compelling Cover Letter:Write a cover letter that showcases your passion for supporting homeless individuals and your understanding of the challenges they face. Use specific examples from your past experiences to demonstrate your suitability for the role.
Proofread Your Application:Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Pobl Group
✨Show Your Passion for Supporting Others
Make sure to express your genuine interest in helping vulnerable and homeless individuals. Share any relevant experiences that highlight your commitment to making a difference in their lives.
✨Demonstrate Adaptability
Since you'll be working with a diverse group of people, it's crucial to showcase your ability to adapt your approach based on individual needs. Prepare examples of how you've successfully engaged with different personalities in the past.
✨Highlight Your Teamwork Skills
The role involves working closely with project workers and other team members. Be ready to discuss your experience in collaborative environments and how you contribute positively to a team dynamic.
✨Prepare for Challenging Situations
Expect questions about how you would handle difficult behaviours or situations. Think of specific instances where you've managed conflict or provided support in challenging circumstances, and be ready to share those stories.
