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- Tasks: Support homeless individuals with tenancy management and engage in meaningful activities.
- Company: Join Pobl Group, a supportive organisation dedicated to making a difference in people's lives.
- Benefits: Enjoy 26 days holiday, pension scheme, sick pay, and various health and wellbeing perks.
- Why this job: Make a real impact while working in a positive, inclusive culture that values your input.
- Qualifications: Knowledge of homelessness issues, good organisational skills, and the ability to handle challenging situations.
- Other info: Waking night shifts with occasional weekend work; full driver's licence preferred.
The predicted salary is between 24000 - 36000 £ per year.
Summary
We are looking for a passionate and engaging individual to join our Supported Housing accommodation team in Caerphilly as a Scheme Support Officer. This is predominantly a waking night role with occasional weekend day shifts.
Overview
Job Specifics
What is great about the role?
Tŷ Croeso is a 10-bed supported accommodation that provides support to homeless individuals aged 18 and over. You will be working with a diverse group of people from varying backgrounds, some of whom may have experienced trauma and complex needs. Every day is different, you’ll be learning new skills and have opportunity to work with a variety of agencies. We engage with the people we support through positive meaningful activities and provide a Psychologically Informed Environment. Your role would be working alongside the project workers promoting tenancy management skills to our clients and providing any other housing related support they may require. Also, as a Pobl Difference Maker you really are part of something special where you and your opinion matters. We have a culture built on our values to be Positive, Considerate and Connected.
Your Day Will Consist Of
- Engaging and interacting with the people we support
- Supporting Project Workers in delivering workshops relating to tenancy management and health and wellbeing
- Welfare checks
- Dealing with challenging behaviours
- Addressing any additional needs, the people we support might have
Our aim is to ensure we equip these individuals with the knowledge and tools they need to live independently. You will work with a range of different personalities and behaviours so you will need to be able to adapt your approach to engage with a diverse cliental.
Who We Are Looking For
Please demonstrate in your application form how you:
- Have knowledge of issues facing vulnerable and homeless people
- Have good organisation, IT and record keeping skills
- Can work part of a team and on an individual basis
- Deal with difficult situations
- Have good listening skills
It would be desirable for the successful candidate to have a full drivers licence and access to a vehicle.
Check out our video for a better understanding of Pobl\’s \’Supported Accommodation – What Our Customers Say\’ https://www.youtube.com/watch?v=YztlPbXQ5Jg
Pobl Benefits
- 26 days holiday, pro rata entitlement plus Bank holidays
- Pension scheme
- Sick Pay
- Mileage is paid at 45p per mile
- Enhanced DBS which we will pay for.
- Colleague Referral Scheme (£250 per referral)
- Time for Talking – a free counselling service
- Health Cash Plan
- Savings Scheme
- Long Service Awards
- Electric Vehicle Lease Schemes
- Cycle to work scheme
- Eyecare plan
- Give as You Earn charity donation scheme
- Training and progression opportunities
FREDIE
At Pobl Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity at Pobl Group and we encourage you to apply now.
If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact support.talent@poblgroup.co.uk or 0300 3735262
What do you need to do now?
If you have the skills and experience required to be our next difference maker, please apply now. We will just require an up-to-date CV along with a few contact details so that we can get back in touch with you. We are interviewing quickly so please don’t delay in applying. #J-18808-Ljbffr
Scheme Support Officer employer: Pobl Group
Contact Detail:
Pobl Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Scheme Support Officer
✨Tip Number 1
Familiarise yourself with the specific challenges faced by vulnerable and homeless individuals. Understanding their needs and the support systems available will help you engage more effectively during interviews.
✨Tip Number 2
Highlight any relevant experience you have in working with diverse groups or in challenging environments. Be prepared to share specific examples of how you've successfully managed difficult situations or behaviours.
✨Tip Number 3
Demonstrate your organisational skills by discussing any previous roles where you had to manage multiple tasks or projects. This will show that you can handle the varied responsibilities of a Scheme Support Officer.
✨Tip Number 4
Research Pobl Group's values and principles, especially FREDIE. Be ready to discuss how you embody these values in your work and how they align with your personal beliefs.
We think you need these skills to ace Scheme Support Officer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of a Scheme Support Officer. Highlight key skills such as organisation, teamwork, and dealing with challenging situations in your application.
Tailor Your CV: Make sure your CV reflects your relevant experience and skills that align with the role. Include any previous work with vulnerable populations or in supported housing, and emphasise your ability to adapt to diverse client needs.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for supporting homeless individuals and your understanding of the challenges they face. Use specific examples from your past experiences to demonstrate your suitability for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Pobl Group
✨Show Your Passion for Supporting Others
Make sure to express your genuine interest in helping vulnerable and homeless individuals. Share any relevant experiences that highlight your commitment to making a difference in their lives.
✨Demonstrate Adaptability
Since you'll be working with a diverse group of people, it's crucial to showcase your ability to adapt your approach based on individual needs. Prepare examples of how you've successfully engaged with different personalities in the past.
✨Highlight Your Teamwork Skills
The role involves working closely with project workers and other team members. Be ready to discuss your experience in collaborative environments and how you contribute positively to a team dynamic.
✨Prepare for Challenging Situations
Expect questions about how you would handle difficult behaviours or situations. Think of specific instances where you've managed conflict or provided support in challenging circumstances, and be ready to share those stories.
