At a Glance
- Tasks: Support individuals in recovery, conduct wellbeing checks, and ensure building safety.
- Company: Join Dyfrig House, a supportive housing service dedicated to helping the homeless in Cardiff.
- Benefits: Enjoy 26 days holiday, sick pay, and a pension scheme, plus enhanced DBS check paid for.
- Other info: Includes sleep-in shifts with provided accommodation; flexible working across multiple locations.
- Why this job: Make a real impact by helping others achieve independence and positive life changes.
- Qualifications: Must have a valid driver’s licence and access to a car; experience with diverse needs is a plus.
The predicted salary is between 20000 - 30000 £ per year.
A full‑time, permanent Scheme Support Officer position is available in our supported housing service at Janner House, Cardiff. The role requires working on a rolling rota which includes days and sleep‑in shifts (additional £62.64 sleep‑in payment).
Key responsibilities
- Assist the Project Workers in delivering support to people accessing the service, helping them set realistic goals around independent living, confidence building, training, employment and overall health and wellbeing.
- Support and engage people to achieve their full potential.
- Build rapport with vulnerable and disadvantaged individuals, provide appropriate support and advice.
- Work within a team, prioritise tasks and manage your own workload with minimal supervision.
- Develop networking skills by working in partnership with external agencies and encourage community engagement.
- Adapt your approach to meet the needs of clients with complex behaviours, including alcohol misuse, mental health, substance misuse and anti‑social or offending behaviour.
- Respond to challenging and emergency situations appropriately.
Skills and experience required
- Relevant experience or transferable skills in supporting vulnerable populations.
- Good communication skills and the ability to demonstrate the right attitudes in line with Codi Values.
- IT literacy.
- Ability to work well within a team and prioritise tasks.
- Ability to work independently with minimal supervision.
- Awareness of issues faced by people at risk of homelessness.
What we offer
Sleep‑in shifts at the scheme provide a secluded area with bedroom, bathroom and kitchen facilities. Pay and benefits details are available through Codi Perks & Benefits.
Scheme Support Officer in Cardiff employer: Pobl Group
Dyfrig House is an exceptional employer that prioritises the well-being and professional growth of its staff while making a meaningful impact in the community. With a supportive work culture, comprehensive benefits including enhanced holiday entitlement and a bespoke learning pathway, employees are empowered to thrive in their roles. Located in Cardiff, the company offers unique opportunities to engage with diverse individuals on their recovery journeys, fostering a rewarding environment for those passionate about making a difference.
StudySmarter Expert Advice🤫
We think this is how you could land Scheme Support Officer in Cardiff
✨Tip Number 1
Familiarise yourself with the specific challenges faced by individuals in supported housing, particularly those dealing with substance misuse and mental health issues. This knowledge will help you demonstrate your understanding of the role during any interviews.
✨Tip Number 2
Highlight any previous experience you have in social care or support roles, especially if it involves working with vulnerable populations. Be ready to share specific examples of how you've successfully engaged with clients in challenging situations.
✨Tip Number 3
Prepare to discuss your approach to teamwork and collaboration, as this role involves working closely with various services and professionals. Think of instances where you've effectively worked in a team to achieve positive outcomes.
✨Tip Number 4
Since the role requires flexibility with shifts, be ready to express your availability for nights and weekends. Showing that you're adaptable and willing to meet the demands of the job can set you apart from other candidates.
We think you need these skills to ace Scheme Support Officer in Cardiff
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to understand the responsibilities and requirements of the Scheme Support Officer position. Tailor your application to highlight how your skills and experiences align with these specific duties.
Highlight Relevant Experience:In your CV and cover letter, emphasise any previous experience you have in supported housing, working with vulnerable individuals, or in roles that required resilience and adaptability. Use specific examples to demonstrate your capabilities.
Showcase Your Skills:Make sure to mention key skills such as communication, problem-solving, and IT proficiency. These are crucial for the role, especially when dealing with challenging behaviours and maintaining documentation.
Personalise Your Application:Address your cover letter to the hiring manager if possible, and express your genuine interest in the role and the organisation. Mention why you want to work at Dyfrig House and how you can contribute to their mission.
How to prepare for a job interview at Pobl Group
✨Show Your Resilience
In this role, resilience is key. Be prepared to share examples from your past experiences where you've successfully navigated challenging situations, especially in support roles or similar environments.
✨Demonstrate Your Understanding of Support Needs
Familiarise yourself with the specific challenges faced by individuals dealing with substance misuse and mental health issues. Discuss how you would approach supporting someone through their recovery journey.
✨Highlight Your Adaptability
Given the diverse personalities you'll encounter, it's important to showcase your ability to adapt your communication style. Prepare to discuss scenarios where you've tailored your approach to meet individual needs.
✨Ask Insightful Questions
Prepare thoughtful questions about the role and the organisation. This shows your genuine interest and helps you understand how you can contribute to the team and the individuals you will be supporting.
