Supported Housing Partnership Officer in Newport

You’ll be a key member of Codi’s supported housing team, reporting directly to the Supported Housing Partnerships Manager. In this role, you will work alongside colleagues across housing, compliance, and safeguarding teams, as well as external partners such as managing agents, support providers, and local authorities. Your work will be central to making sure our supported housing schemes are well‑managed, legally compliant, and consistently delivering a high‑quality experience for residents.

You’ll act as the main point of contact for partners, supporting tenancy management, monitoring compliance, and identifying opportunities for service improvement. This role offers a mix of practical, hands‑on work and strategic partnership engagement. You’ll be out in the community one day visiting a scheme, and the next reviewing performance data, advising partners on tenancy management, or contributing to service improvements.

We’re looking for someone with experience in housing management and a strong understanding of tenancy management, compliance, and partnership working. You’ll be confident working with external agencies, managing contracts, and supporting tenancy enforcement or anti‑social behaviour cases. Strong organisational skills, attention to detail, and the ability to analyse information and make clear decisions are essential, along with excellent communication and interpersonal skills to build trust with residents, colleagues, and partners.

You’ll need to be proactive, solutions‑focused, and comfortable working independently or as part of a team, with a commitment to equality, diversity, and inclusion in everything you do. Digital confidence and the ability to travel between schemes are also important. A driver’s licence and access to a vehicle is essential for this role, so you can travel occasionally to the office for monthly meetings and out into the community when needed.

Codi is a not‑for‑profit with a big heart and an even bigger mission. As Wales’ largest provider of housing, care, and support, we’re here to help people live well, feel supported, and rise to their full potential. We look after almost 25,000 homes across Wales and are gearing up to build more than 4,500 new ones in the next five years. Every day, our teams support nearly 17,000 individuals with services that make a real and uplifting difference to people’s everyday lives.

With over 3,000 passionate colleagues, Codi is a major player in the Welsh economy, powered by strong partnerships, shared values, and a genuine love for helping communities thrive. Our name says it all: ‘Codi’ means rise in Welsh. It reflects who we are, where we come from, and our ambition to lift expectations, lift communities, and lift each other.

This is a full time, permanent role with a competitive salary, along with a great package designed to support you at work and beyond. £34,095 per annum. Great work life balance with option of 9 day fortnight. 26 days holiday, pro rata entitlement plus Bank holidays. Rising to 31 days with an extra day for each full year of service. Sick Pay, rising with length of service up to 6 months full pay after 4 years. Blue Light Card Eligibility giving discounts at 15,000 brands. Continuous professional training and development.