Neighbourhood Housing Manager (Cover)
Neighbourhood Housing Manager (Cover)

Neighbourhood Housing Manager (Cover)

Port Talbot Temporary 31000 - 42000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Lead a neighbourhood of 300 homes, building relationships and managing housing functions.
  • Company: Join Pobl, a community-focused organisation dedicated to creating thriving communities.
  • Benefits: Enjoy flexible working, 26 days holiday, training opportunities, and mileage reimbursement.
  • Why this job: Make a real difference in local communities while growing your career in a supportive environment.
  • Qualifications: Experience in housing or community settings; strong organisational and people skills required.
  • Other info: This is a secondment opportunity for internal colleagues only.

The predicted salary is between 31000 - 42000 £ per year.

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Summary

We have a fantastic opportunity for a passionate, committed colleague to join our ambitious and hardworking regional team as a Neighbourhood Housing Manager in Neath Port Talbot Whether you’re looking for your next challenge, a sideways step, or a chance to gain experience in a new patch – this secondment is a brilliant opportunity to grow your career within Pobl. Available until mid November 2025.

Summary

We have a fantastic opportunity for a passionate, committed colleague to join our ambitious and hardworking regional team as a Neighbourhood Housing Manager in Neath Port Talbot Whether you’re looking for your next challenge, a sideways step, or a chance to gain experience in a new patch – this secondment is a brilliant opportunity to grow your career within Pobl. Available until mid November 2025.

Overview

What’s great about this role?

This isn’t just about managing homes – it’s about people, places, and creating thriving communities. You’ll take the lead on a neighbourhood of around 300 homes, building meaningful relationships with customers and making a real difference on the ground.

At Pobl, we’re proud to target zero evictions. As a Neighbourhood Housing Manager, you’ll play a key role in achieving this by knowing your customers, spotting concerns early, and working closely with colleagues in housing support and community development to help people live safely in their homes.

What will your day-to-day involve?

  • Proactively managing a variety of housing management functions, including viewings, sign-ups and tenancy management
  • Conducting estate visits and property inspections
  • Building strong relationships with customers and key internal/external stakeholders to support thriving communities
  • Supporting victims of all types of anti-social behaviour and taking appropriate action to resolve issues
  • Resolving neighbour disputes and helping manage breaches of tenancy
  • Identifying and recording vulnerable customers, signposting or referring them to appropriate support
  • Representing Pobl in court, where required

What skills and experience do you need?

You’ll bring experience of working in a housing, support, or community-based setting, and feel confident working independently and making decisions. You’ll be highly organised, people-focused, and passionate about making a difference in local communities.

Please note: This is a secondment opportunity available to internal colleagues only. If you’re interested in applying, please speak with your line manager for secondment approval before submitting your application.

What are the pay and benefits?

  • The salary for this role is £37,522 for a 37 hour position
  • Working days are predominately Monday to Friday days, we have a blended and flexible approach to the work we deliver. Modern vibrant work spaces and with agile working you can maximise your work-life balance. The role can include working from home, local offices and you will work closely and engage with customers within the local community.
  • It is essential for the successful candidate to have a full drivers licence and access to a car
  • The successful candidate will need a basic DBS check in place, which we pay for.
  • 26 days holiday entitlement plus Bank holidays, rising to 30 days with length of service
  • Mileage paid at 45 per mile
  • Training and progression opportunities
  • All other internal benefits will be available too

What’s FREDIE?

At Pobl Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity at Pobl Group and we encourage you to apply now.

How do you apply?

If you have the skills, experience and enthusiasm required to be our next difference maker, please follow the prompts to apply now. We just need an up-to-date CV, short/ focussed cover letter along with a few contact details so that we can get back in touch with you.

We’ll be reviewing applications and inviting to interview as we go – so please don’t wait to apply. This advert may close early if we find the right candidate.

If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact group.talent@poblgroup.co.uk or 0300 3735262

If you would like to have an informal chat about the role please reach out to:

sarah.grey-west@poblgroup.co.uk

Seniority level

  • Seniority level

    Entry level

Employment type

  • Employment type

    Full-time

Job function

  • Job function

    Other

  • Industries

    Civic and Social Organizations

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Neighbourhood Housing Manager (Cover) employer: Pobl Group

Pobl Group is an exceptional employer, offering a vibrant work culture that prioritises community engagement and employee development. As a Neighbourhood Housing Manager in Neath Port Talbot, you will enjoy flexible working arrangements, generous holiday entitlement, and opportunities for training and progression, all while making a meaningful impact on local communities. With a commitment to fairness, respect, and inclusion, Pobl ensures that every employee has the chance to thrive and contribute to a positive work environment.
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Contact Detail:

Pobl Group Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Neighbourhood Housing Manager (Cover)

✨Tip Number 1

Familiarise yourself with Pobl's values, especially FREDIE principles. Understanding how these values shape the organisation will help you align your approach and demonstrate your commitment to fairness, respect, and community engagement during any discussions.

✨Tip Number 2

Network with current employees or colleagues within Pobl. Engaging in informal conversations can provide insights into the company culture and expectations for the Neighbourhood Housing Manager role, which can be invaluable during interviews.

✨Tip Number 3

Prepare to discuss specific examples from your past experiences that showcase your ability to manage housing functions and resolve conflicts. Highlighting your proactive approach to community building and customer relationships will set you apart.

✨Tip Number 4

Research the Neath Port Talbot area and its community dynamics. Being knowledgeable about local issues and community needs will demonstrate your genuine interest in making a positive impact as a Neighbourhood Housing Manager.

We think you need these skills to ace Neighbourhood Housing Manager (Cover)

Experience in housing management
Strong interpersonal skills
Conflict resolution skills
Knowledge of tenancy laws and regulations
Ability to conduct property inspections
Proactive problem-solving skills
Organisational skills
Understanding of community development
Empathy and support for vulnerable customers
Ability to represent the organisation in court
Effective communication skills
Team collaboration skills
Flexibility and adaptability
Full driving licence and access to a car

Some tips for your application 🫡

Understand the Role: Before applying, make sure you fully understand the responsibilities of a Neighbourhood Housing Manager. Familiarise yourself with the key tasks mentioned in the job description, such as managing housing functions and building relationships with customers.

Tailor Your CV: Customise your CV to highlight relevant experience in housing, support, or community-based settings. Emphasise your organisational skills and any previous roles where you made a difference in local communities.

Craft a Focused Cover Letter: Write a concise cover letter that directly addresses the requirements of the role. Mention your passion for community engagement and how your skills align with Pobl's mission to create thriving communities.

Highlight Your Commitment to FREDIE Principles: In your application, reflect on how you embody the FREDIE principles (Fairness, Respect, Equality, Diversity, Inclusion, Engagement). Provide examples of how you've demonstrated these values in your previous work.

How to prepare for a job interview at Pobl Group

✨Understand the Role

Make sure you thoroughly understand the responsibilities of a Neighbourhood Housing Manager. Familiarise yourself with the key tasks such as managing housing functions, conducting estate visits, and building relationships with customers. This will help you demonstrate your knowledge and enthusiasm during the interview.

✨Showcase Your People Skills

Since this role is all about creating thriving communities, be prepared to discuss your experience in building relationships and resolving conflicts. Share specific examples of how you've successfully managed disputes or supported vulnerable customers in the past.

✨Align with FREDIE Principles

Pobl Group values Fairness, Respect, Equality, Diversity, Inclusion, and Engagement. Be ready to explain how you embody these principles in your work. Think of instances where you've promoted inclusivity or engaged with diverse communities.

✨Prepare Questions

Interviews are a two-way street, so prepare thoughtful questions to ask your interviewers. Inquire about the team dynamics, challenges faced in the neighbourhood, or opportunities for professional development. This shows your genuine interest in the role and the organisation.

Neighbourhood Housing Manager (Cover)
Pobl Group
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  • Neighbourhood Housing Manager (Cover)

    Port Talbot
    Temporary
    31000 - 42000 £ / year (est.)

    Application deadline: 2027-07-15

  • P

    Pobl Group

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