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- Tasks: Support vulnerable individuals, helping them develop skills for independent living.
- Company: Join Pobl Group, a supportive organisation focused on fairness and inclusion.
- Benefits: Competitive pay, flexible hours, 26 days holiday, and health benefits.
- Why this job: Make a real difference in people's lives while gaining valuable experience.
- Qualifications: Empathy, communication skills, and a passion for helping others.
- Other info: Opportunity for career growth and additional hours available.
The predicted salary is between 19890 - 19890 £ per year.
At Pobl Group, this role is best known as Scheme Support Officer. We are recruiting a part‑time (30 hrs), permanent, waking nights Scheme Support Officer to join our accommodation‑based support service in Tredegar, Blaenau Gwent.
Ty Parc supports a range of individuals and families who have experienced homelessness and have varying needs, such as mental health issues, substance misuse issues and learning difficulties.
What is great about this opportunity?
Our team delivers support to vulnerable individuals and helps them to develop the key skills needed to prevent homelessness, improve financial capability, promote re‑settlement into the community and achieve positive progression. You will play a key part in enabling individuals to achieve their goals and empower them to lead independent lives.
Your duties will include:
- Connecting with our 22 clients and their families.
- Considerate responses to incidents with the support of an on‑call Manager.
- Capturing conversations and updating records.
- Providing our clients with a positive environment to live.
- Completing reasonable requests from the scheme’s Manager and Lead Project Workers.
- Liaising with emergency services and the duty team.
- Perform cleaning tasks and ensure efficient room turnovers to maintain a high standard of service.
What are the pay and benefits?
- Salary based on 30hrs is £19,890.00 / £12.75 ph.
- 30 hrs, Permanent.
- Shift pattern: primarily waking nights, with some flexibility needed for occasional day shift coverage.
- 4 week rolling rota.
- Opportunity to work additional hours/overtime.
- 26 days holiday, pro rata entitlement plus Bank holidays.
- Pension scheme.
- Sick Pay, rising with length of service up to 6 months full pay after 4 years (from 1st November).
- Enhanced DBS – we will pay for it.
- Colleague Referral Scheme (£250 per referral).
- Time for Talking – a free counselling service.
- Health Cash Plan.
- Colleague Discount platform (from 1st November).
- Blue Light Card Eligibility – giving discounts at 15,000 brands.
FREDIE
At Pobl Group we are guided, in all that we do, by a group of principles that we call FREDIE – Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity at Pobl Group and we encourage you to apply now.
If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact support.talent@poblgroup.co.uk or 0300 3735262.
What do you need to do now?
If you have the skills and experience required to be our next difference maker, please apply now. We are interviewing quickly so please don’t delay in applying.
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Housing Support Worker - Waking Nights employer: Pobl Group
Contact Detail:
Pobl Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing Support Worker - Waking Nights
✨Tip Number 1
Get to know the company! Research Pobl Group and their values, especially FREDIE. When you understand what they stand for, you can tailor your conversations to show how you align with their mission.
✨Tip Number 2
Network like a pro! Reach out to current or former employees on LinkedIn. Ask them about their experiences and any tips they might have for the interview process. It’s all about making connections!
✨Tip Number 3
Practice makes perfect! Prepare for common interview questions related to housing support and client care. Role-play with a friend or in front of a mirror to boost your confidence before the big day.
✨Tip Number 4
Apply through our website! It’s the quickest way to get your application noticed. Plus, it shows you’re serious about joining the team at Pobl Group. Don’t wait too long; they’re interviewing fast!
We think you need these skills to ace Housing Support Worker - Waking Nights
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the role of Scheme Support Officer. We want to see how you can connect with our clients and support their needs!
Showcase Your Passion: Let your enthusiasm for helping vulnerable individuals shine through in your application. We love candidates who are genuinely passionate about making a difference in people's lives, so don’t hold back!
Be Clear and Concise: Keep your application straightforward and to the point. We appreciate clarity, so make sure your key points stand out and are easy to read. This helps us get a quick grasp of your qualifications!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. It’s the easiest way for us to receive your application and ensures you’re considered for this fantastic opportunity!
How to prepare for a job interview at Pobl Group
✨Know the Role Inside Out
Before your interview, make sure you thoroughly understand the responsibilities of a Scheme Support Officer. Familiarise yourself with the specific needs of the clients you'll be supporting, such as mental health issues and substance misuse. This will help you demonstrate your knowledge and show that you're genuinely interested in making a difference.
✨Showcase Your Empathy
In this role, empathy is key. Prepare examples from your past experiences where you've successfully supported vulnerable individuals or dealt with challenging situations. Highlight how you connected with them and helped them achieve their goals, as this will resonate well with the interviewers.
✨Be Ready for Scenario Questions
Expect scenario-based questions during your interview. Think about how you would respond to incidents or emergencies while on duty. Practising these scenarios can help you articulate your thought process and decision-making skills, which are crucial for this position.
✨Emphasise Teamwork and Communication
As a Scheme Support Officer, you'll be part of a team that collaborates closely. Be prepared to discuss how you work effectively with others, including liaising with emergency services and project managers. Share examples of how you've communicated clearly and built positive relationships in previous roles.
