Floating Support Worker - Housing First
Floating Support Worker - Housing First

Floating Support Worker - Housing First

Newport Full-Time 21000 - 30000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Support individuals transitioning from homelessness to permanent housing and build trusting relationships.
  • Company: Join Pobl Group, a dedicated organisation focused on fairness and inclusion.
  • Benefits: Competitive salary, 26 days holiday, pension scheme, and bespoke learning pathways.
  • Why this job: Make a real difference in people's lives while developing your skills in a supportive environment.
  • Qualifications: Driver's license, resilience, and a passion for helping those in need.
  • Other info: Flexible working hours with opportunities for internal progression and wellbeing support.

The predicted salary is between 21000 - 30000 £ per year.

We’re looking for a dedicated Floating Support Worker to join our Housing First Team on a full-time, permanent basis. This is a fantastic opportunity to play a key role in developing and strengthening the Housing First approach across Newport, helping us make a real difference in people’s lives. It is essential that the successful candidate has a driver’s license and access to a vehicle.

Housing First is a unique and internationally evidenced approach to supporting the most excluded, long-term, entrenched and cyclically homeless individuals and those living rough on the streets. It focuses on finding permanent housing as quickly as possible and then addressing the issues that have contributed to an individual’s homelessness. We are seeking highly motivated individuals to support the organisation to continue to develop and maintain the Housing First approach with peer support.

This is a varied, fast paced role where you will have the chance to work with people rough sleeping or who are persistently vulnerably housed, experiencing complex and multiple experiences of trauma in their lives using the Housing First model. Your role will be to engage with the people we support and establish trust, respect and a rapport. You will be supported by a committed team, collaborating with colleagues and the POBL group to ensure the ongoing success of this project.

Day to Day Tasks

  • Supporting the Housing First Co-ordinators to support individuals with highly complex needs from rough sleeping into their own accommodation.
  • Engage and interact positively with the people we support to establish goals to work towards.
  • Support customers to make an informed choice relating to the sourcing of appropriate accommodation.
  • Conduct all work within the Welsh Government’s Housing First Principles.
  • Visit customers to conduct a welfare check, offer support, information and advice with open and honest conversations.
  • Work with external agencies and signpost the people we support to the appropriate services suited to their needs.
  • Awareness of safe working practices, such as the Lone working & safeguarding policy.

Our aim is to ensure we equip the people we support with the knowledge and tools they need to help them manage their home independently. This is a challenging role and you may be faced with complex situations and difficult conversations, behaviours and needs. These individuals will have a variety of support needs including but not limited to:

  • Substance Misuse
  • Mental health
  • Physical health
  • Entrenched and extended periods of rough sleeping
  • Adverse Childhood Experiences
  • Complex trauma

Therefore, you will need to be resilient to cope with the ever-changing circumstances and the emotional needs of people.

Pobl benefits

  • Full-time, permanent
  • A competitive salary of £24,531.00
  • Work Pattern: Hours are predominately worked between Monday to Friday, 9am to 5pm but flexibility is required as there may sometimes be weekend working.
  • 26 days holiday, pro rata entitlement plus Bank holidays. Rising to 27 days after 1 year’s service or cash equivalent of 1 day’s annual leave.
  • Pension scheme
  • Sick Pay
  • Bespoke learning pathway with the support from an experienced Learning and Development team
  • Internal Progression
  • Wellbeing and psychological support
  • Time for Talk service
  • 45p per mile

FREDIE and Equal Opportunity

At Pobl Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity at Pobl Group and we encourage you to apply now.

Support with your application

If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact support.talent@poblgroup.co.uk or 0300 3735262.

What do you need to do now?

If you have the skills, experience and enthusiasm required to be our next difference maker, please follow the prompts to apply now. We occasionally close a vacancy before the end date as we actively review our applications and will sometimes progress to interview very quickly, we would love to hear from you so please apply now to start your Pobl journey. Further information on the role can also be found on the Job Description.

Floating Support Worker - Housing First employer: Pobl Group

Pobl Group is an exceptional employer dedicated to making a meaningful impact in the community through its Housing First initiative. With a strong focus on employee wellbeing, professional development, and a supportive work culture, staff are empowered to grow and thrive while helping some of the most vulnerable individuals in Newport. The organisation offers competitive benefits, including generous holiday entitlement, a pension scheme, and bespoke learning pathways, ensuring that every team member feels valued and equipped to make a difference.
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Contact Detail:

Pobl Group Recruiting Team

We think you need these skills to ace Floating Support Worker - Housing First

Driver's License
Access to a Vehicle
Engagement Skills
Trust Building
Goal Setting
Knowledge of Housing First Principles
Welfare Check Conducting
Support and Advice Provision
Collaboration with External Agencies
Understanding of Safeguarding Policies
Resilience
Ability to Handle Complex Situations
Understanding of Substance Misuse
Mental Health Awareness
Trauma-Informed Care

Some tips for your application 🫡

Tailor Your Application: Make sure to customise your application to highlight how your skills and experiences align with the Floating Support Worker role. We want to see how you can make a difference in people's lives, so don’t hold back!

Show Your Passion: Let your enthusiasm for the Housing First approach shine through in your written application. We’re looking for motivated individuals who genuinely care about supporting those in need, so share your story and why this role matters to you.

Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see your qualifications and fit for the role.

Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it’s super easy to do!

How to prepare for a job interview at Pobl Group

✨Know the Housing First Model

Familiarise yourself with the Housing First approach and its principles. Understand how it supports individuals experiencing homelessness and be ready to discuss how you can contribute to this model in your role as a Floating Support Worker.

✨Showcase Your Resilience

Prepare examples from your past experiences that demonstrate your resilience and ability to handle complex situations. This role will involve difficult conversations, so highlighting your coping strategies and emotional intelligence will impress the interviewers.

✨Engage with Empathy

During the interview, convey your passion for helping others and your ability to build trust and rapport. Share stories that illustrate your empathetic approach to working with vulnerable individuals, as this is crucial for success in this role.

✨Ask Insightful Questions

Prepare thoughtful questions about the team dynamics, support systems, and challenges faced in the role. This shows your genuine interest in the position and helps you assess if it's the right fit for you.

Floating Support Worker - Housing First
Pobl Group
Location: Newport
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  • Floating Support Worker - Housing First

    Newport
    Full-Time
    21000 - 30000 £ / year (est.)
  • P

    Pobl Group

    1000+
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