At a Glance
- Tasks: Support individuals in temporary accommodation, helping them achieve their goals and manage their housing.
- Company: Join a not-for-profit organisation dedicated to tackling homelessness across Wales.
- Benefits: Enjoy sick pay, mileage reimbursement, counselling services, and training opportunities.
- Other info: Full driver's licence and access to a car are essential for this role.
- Why this job: Make a real difference in people's lives while working in a dynamic and rewarding environment.
- Qualifications: No prior experience needed; just bring enthusiasm, good communication skills, and a willingness to learn.
The predicted salary is between 20000 - 27000 € per year.
As part of our not-for-profit organisation, whatever your role, you’ll play a unique part in making a remarkable difference to the lives of thousands of people in communities across Wales.
Our Caerphilly Homelessness service is looking for a motivated, passionate, and engaging Floating Support Worker to join their team. Our service delivers support to people who are homeless and have been placed in temporary accommodation. If you would like the opportunity to make a positive difference to the people we support, then please read on.
Job Specifics
- Full Time – 37 hours
- Permanent Contract
- Salary for this role is £23,585
- Work Pattern: 6 week Rolling Rota
- For this role it is essential to have a full driver's licence and access to a car.
What is great about the role?
Our Caerphilly Homelessness Support service goes a long way in helping to tackle homelessness by giving opportunities to street homeless people who feel like there is no other option for them. This is a dynamic role where you will be out and about most of the time delivering the essential support needed to help people who have been placed in temporary, supported accommodation. This is also a highly rewarding role where you can make a positive difference to someone’s life by finding them somewhere to live as well as supporting them to engage with external services and agencies that can provide them with the much-needed support they require.
Day to Day Duties:
- Managing your own caseload
- Traveling to the people we support’s temporary accommodation or public place
- Engaging and interacting with the people we support to establish goals to work towards
- Providing support around finances, health, welfare benefits, housing options and tenancy management skills
- Working with external agencies and signposting the people we support to the appropriate services suited to their needs, specifically treatment and mental health services
Our aim is to ensure we equip these individuals with the knowledge and tools they need to manage their home independently. This is a challenging role, and you will be faced with complex behaviours and needs. You will work directly with individuals who are currently within temporary accommodation. You will be responsible for carrying out housing and support assessments, and to work closely with individuals to ensure resettlement, including tenancy support and any ongoing support as appropriate to individual needs. You will work with a range of different personalities and behaviours so you will need to be able to adapt your approach to engage with a diverse clientele as well as be committed to and have a clear understanding of the organisations and agencies you can work with to best support them.
Who we are looking for:
Please demonstrate in your application form how you:
- Have knowledge of housing related support and benefit systems
- Have good organisation, IT and record keeping skills
- Can work part of a team and on an individual basis
- Deal with difficult situations
- Have good listening skills
To be a great Support Worker, you need energy, enthusiasm, integrity and to treat people with dignity and respect. You need to be reliable because people are depending on you. You also need to be a great communicator, both verbally and in writing and have basic IT and numerical skills. You don’t always need previous experience or qualifications. A good understanding of housing related support and welfare benefits, or awareness of issues faced by people at risk of homelessness would be useful in the role.
Benefits:
- Sick Pay
- Mileage is paid at 45p per mile
- Enhanced DBS which we will pay for.
- Time for Talking – a free counselling service
- Health Cash Plan
- Savings Scheme
- Long Service Awards
- Electric Vehicle Lease Schemes
- Cycle to work scheme
- Give as You Earn charity donation scheme
- Training and progression opportunities
FREDIE
At Pobl Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity at Pobl Group and we encourage you to apply now.
What do you need to do now?
If you have the skills, experience and enthusiasm required to be our next difference maker, please follow the prompts to apply now. We would love to hear from you so please apply now to start your Pobl journey.
Floating Support Worker in Caerphilly employer: Pobl Group
At Pobl Group, we pride ourselves on being a not-for-profit organisation that truly values its employees and the communities we serve. As a Floating Support Worker in our Caerphilly Homelessness service, you will enjoy a supportive work culture that prioritises employee well-being and professional growth, alongside a range of benefits including a health cash plan, training opportunities, and a commitment to fairness and inclusion. Join us to make a meaningful impact while enjoying a fulfilling career in a dynamic and rewarding environment.
StudySmarter Expert Advice🤫
We think this is how you could land Floating Support Worker in Caerphilly
✨Tip Number 1
Familiarise yourself with the local homelessness services and support networks in Caerphilly. Understanding the resources available will not only help you in your role but also demonstrate your commitment to the community during interviews.
✨Tip Number 2
Showcase your interpersonal skills by engaging in community activities or volunteering with organisations that support homeless individuals. This hands-on experience can provide valuable insights and examples to discuss during your application process.
✨Tip Number 3
Prepare to discuss specific scenarios where you've dealt with challenging situations or diverse personalities. Highlighting your adaptability and problem-solving skills will be crucial in demonstrating your suitability for this dynamic role.
✨Tip Number 4
Research the principles of FREDIE (Fairness, Respect, Equality, Diversity, Inclusion, Engagement) that guide Pobl Group. Being able to articulate how these values resonate with your own beliefs will set you apart as a candidate who aligns with the organisation's mission.
We think you need these skills to ace Floating Support Worker in Caerphilly
Some tips for your application 🫡
Understand the Role:Read the job description thoroughly to understand the responsibilities and requirements of a Floating Support Worker. Tailor your application to highlight how your skills and experiences align with these specific duties.
Showcase Relevant Experience:In your CV and cover letter, emphasise any previous experience you have in housing support, social work, or related fields. Use specific examples to demonstrate your ability to manage caseloads and engage with diverse individuals.
Highlight Key Skills:Make sure to mention essential skills such as organisation, communication, and IT proficiency. Provide examples of how you've successfully used these skills in past roles, especially in challenging situations.
Personalise Your Application:Address your application to the hiring team at Pobl Group and express your passion for making a difference in the community. Share why you are specifically interested in this role and how you embody the principles of FREDIE.
How to prepare for a job interview at Pobl Group
✨Show Your Passion for Helping Others
As a Floating Support Worker, your motivation to make a difference is crucial. Be prepared to share personal stories or experiences that highlight your passion for supporting vulnerable individuals and tackling homelessness.
✨Demonstrate Your Knowledge of Housing Support
Familiarise yourself with housing-related support systems and welfare benefits. During the interview, be ready to discuss how these systems work and how you can effectively assist clients in navigating them.
✨Highlight Your Communication Skills
Effective communication is key in this role. Prepare examples of how you've successfully communicated with diverse groups or handled difficult conversations, showcasing your ability to listen and engage with clients.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills and ability to handle complex situations. Think of scenarios where you've had to adapt your approach to meet the needs of different individuals, and be ready to discuss these in detail.
