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For Companies At a Glance
- Tasks: Support individuals in housing stability and wellbeing through compassionate, person-centred approaches.
- Company: Join Pobl Group, a leading not-for-profit organisation dedicated to creating thriving communities.
- Benefits: Enjoy flexible hours, 26 days holiday, and a supportive work environment focused on your wellbeing.
- Why this job: Make a real difference in people's lives while building strong community connections.
- Qualifications: Experience in housing or community support, with strong relationship-building skills.
- Other info: Opportunities for professional development and career growth in a dynamic team.
The predicted salary is between 20687 - 20687 ÂŁ per year.
If you’re passionate about supporting people, making a positive difference, and creating safe, healthy, and connected communities, this part time (22.5 hours), permanent role based in Cardiff could be a great fit for you. As a Housing and Wellbeing Advisor, you’ll play an important part in helping customers feel secure in their homes, overcome challenges, and build confidence for the future.
Key Responsibilities
- Work directly with customers to empower them to improve their housing stability, wellbeing and connection with appropriate services.
- Use a compassionate, person‑centred approach to help people overcome challenges such as home conditions, financial pressures, or accessing support.
- Build strong relationships with customers, colleagues, and partners to create positive and lasting outcomes.
- Shape and deliver projects that improve wellbeing, promote healthy homes, sustainable occupancies and strengthen communities.
- Be part of a team that values kindness, inclusion, and continuous learning.
This role offers flexibility, meaningful work, and the chance to support people to thrive.
Reporting & Collaboration
- Work closely with Neighbourhood Housing, Community Safety, Income, Repairs, and other teams.
- Be a key link between customers and different services, helping everyone work together smoothly.
- Partner with external organisations such as health services, support agencies, and community groups.
Although the role is flexible, it is not home‑based. You will spend most of your time in local communities and visiting customers in their homes. You are an important part of how we support customers to feel safe, secure, and connected.
Qualifications
- Experience supporting people in housing, wellbeing, or community settings.
- Confidence in building trusted relationships with individuals who may be vulnerable or facing barriers.
- Comfortable working with partner agencies, managing a varied workload, communicating with empathy, and using digital tools to record information and stay organised.
- An understanding of trauma‑informed approaches, safeguarding responsibilities, and the factors that impact someone’s ability to sustain their home.
- A good level of literacy and numeracy, along with a full driving licence and access to a car for business use.
About the Company
Pobl Group is one of Wales’ largest not‑for‑profit housing and care organisations, providing safe homes, personalised support, and vibrant communities where people can thrive. In 2024, we merged with Linc, combining our shared values and strengths to deliver even better services and create greater opportunities across Wales. Together, we are committed to being compassionate, inclusive, and focused on making a positive difference every day.
Time off and Flexibility
- Based in Cardiff with regular travel in Cardiff and surrounding local authorities.
- Meetings may be held at our Cardiff, Newport or Swansea offices.
- Working days are predominately Wednesday, Thursday and Friday.
- 26 days holiday (pro rata), plus bank holidays, rising to 31 days with an extra day for each full year of service.
- Maternity & Adoption Leave: 20 weeks; Paternity Leave: 3 weeks.
Money and Pensions
- The exact salary is £20,687 for a 22.5 hour, part‑time, permanent position.
- 45p per mile for mileage allowance.
- Pension choices: Defined Contribution (DC) Scheme with matched contributions up to 10%. Or, Defined Benefit (DB) 1/80th of final salary for every year of service.
- The successful candidate will need a basic DBS check in place, which we pay for.
- 3Ă— Life Cover linked to pension membership.
- Saving scheme with competitive interest rate.
- Give As You Earn scheme for tax‑efficient charity donations.
- From 1st April 2026 the option to be either weekly or monthly paid.
Your Wellbeing
- Sick Pay, rising with length of service up to 6 months full pay after 4 years.
- Eyecare: Up to ÂŁ100 reimbursement towards eye tests and glasses.
- Free counselling, coaching, wellbeing team, and OH service to all colleagues.
- Annual health check.
- Health cash plan.
Getting Around
- Salary‑sacrifice electric vehicle lease scheme (subject to eligibility).
- Cycle to Work scheme.
Your Development
- Continuous professional training and development.
- Leadership development programmes.
- Professional memberships needed for your role are reimbursed.
- Career coaching.
- Support with funding and time for qualifications.
Perks & Recognition
- Long Service Awards.
- Blue Light Card eligibility giving discounts at 15,000 brands.
- Colleague discount platform.
Housing & Wellbeing Advisor in Cardiff employer: Pobl Group
Contact Detail:
Pobl Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Housing & Wellbeing Advisor in Cardiff
✨Tip Number 1
Network like a pro! Reach out to people in the housing and wellbeing sector, attend local events, and connect with professionals on LinkedIn. Building relationships can open doors to opportunities that aren’t even advertised.
✨Tip Number 2
Prepare for interviews by researching the company and its values. Understand their approach to community support and think of examples from your experience that align with their mission. This shows you’re genuinely interested and ready to contribute.
✨Tip Number 3
Practice your communication skills! Since this role involves working closely with customers, being able to convey empathy and understanding is key. Role-play common scenarios with friends or family to boost your confidence.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, it shows you’re keen on joining our team and making a difference in the community.
We think you need these skills to ace Housing & Wellbeing Advisor in Cardiff
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting people shine through. Share personal experiences or stories that highlight your commitment to making a positive difference in communities.
Be Person-Centred: Use a compassionate tone in your application. Emphasise your person-centred approach and how you’ve helped individuals overcome challenges in the past. This will resonate well with our values at StudySmarter.
Highlight Relevant Experience: Make sure to detail any experience you have in housing, wellbeing, or community settings. We want to see how your background aligns with the role of Housing & Wellbeing Advisor, so don’t hold back!
Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way to ensure your application gets to us quickly and efficiently. Plus, it shows you’re keen to join our team!
How to prepare for a job interview at Pobl Group
✨Know Your Stuff
Make sure you understand the key responsibilities of a Housing & Wellbeing Advisor. Familiarise yourself with the challenges customers face and think about how you can use a compassionate, person-centred approach to help them. This will show your passion for supporting people and making a positive difference.
✨Showcase Your Experience
Prepare examples from your past work where you've successfully supported individuals in housing or wellbeing settings. Highlight your ability to build trusted relationships and manage a varied workload. This will demonstrate that you have the relevant experience and skills needed for the role.
✨Ask Thoughtful Questions
Come prepared with questions that show your interest in the company and the role. Ask about their approach to community engagement or how they measure the success of their projects. This not only shows your enthusiasm but also helps you gauge if the company aligns with your values.
✨Emphasise Teamwork
Since this role involves collaboration with various teams and external organisations, be ready to discuss your teamwork skills. Share examples of how you've worked effectively with others to achieve common goals, and express your commitment to creating positive outcomes together.
