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- Tasks: Support vulnerable individuals with housing, budgeting, and wellbeing to prevent homelessness.
- Company: Codi, Wales' largest provider of housing, care, and support.
- Benefits: Competitive salary, generous holiday, pension scheme, and wellbeing support.
- Other info: Join a supportive team with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives while building your skills and confidence.
- Qualifications: Passion for helping others, strong communication skills, and understanding of housing issues.
The predicted salary is between 24531 - 24531 £ per year.
This is a Floating Support Worker role based in the community and out of the drop-in centre in the Vale. The service provides support to anyone who requires immediate support around housing, debt and homelessness prevention. We also offer engagement support where we organise community events to give people opportunities to connect, build confidence and access resources to improve their wellbeing and independence.
As a Floating Support Worker you will provide housing related support to assist with the prevention of homelessness. You will offer support around budgeting, rent arrears, accessing grants, future housing and tenancy set-ups. You will encourage customers to deal with issues that may threaten their progression, especially with matters relating to behaviour, substance misuse, health, wellbeing, budgeting, benefits and household management.
Day-to-day duties:
- Offering appropriate levels of support in a sensitive manner, taking into account the emotional and intellectual needs of the client, respecting their choice and privacy.
- Liaise with external agencies, e.g. DWP, Social Services, Health Services, Probation, substance misuse and mental health services.
- Carry out all necessary administrative tasks in relation to the job; ensuring all client file notes, support plans and risk assessments are kept up-to-date.
- Attend team meetings and training courses as required.
- Coordinate community events.
Required Skills & Attributes:
- A passion to work with vulnerable people and encourage independence.
- A strong initiative and ability to work alone as well as being a great team player.
- Ability to deal with conflicting and difficult situations.
- IT and communication skills.
- A good understanding of housing related support, welfare benefits and issues faced by people at risk of homelessness.
- A driving licence and access to a car.
Codi is a not-for-profit with a big heart and an even bigger mission. As Wales' largest provider of housing, care, and support, we're here to help people live well, feel supported, and rise to their full potential. Every day, our teams support nearly 17,000 individuals across Wales with services that make a real and uplifting difference to their everyday lives. Our name says it all: 'Codi' means rise in Welsh. It reflects who we are, where we come from, and our ambition to lift expectations, lift communities, and lift each other.
Hours & Salary:
- Full-time, permanent Floating Support Worker.
- Work Monday-Thursday 9:00-18:00, Friday 9:00-16:30, and some Saturdays on a rota basis 9:00-13:00.
- Salary is £24,531.00 FTE (£12.75 per hour).
Pension Choices:
- Defined Contribution (DC) Scheme with matched contributions up to 10%.
- Defined Benefit (DB) 1/80th of final salary for every year of service.
- 3 x Life Cover linked to pension membership.
- Saving scheme with competitive interest rate.
- Give As You Earn scheme for tax-efficient charity donations.
- From 1st April 2026 the option to be either weekly or monthly paid.
Time off and Flexibility:
- 26 days holiday, pro-rata entitlement plus bank holidays.
- Rising to 27 days after 1 year of service or cash equivalent of 1 day's annual leave.
- Maternity & Adoption Leave: 20 weeks.
- Paternity Leave: 3 weeks.
Wellbeing:
- Sick Pay, rising with length of service up to 6 months full pay after 4 years.
- Eyecare: up to £100 reimbursement towards eye tests and glasses.
- Free counselling, coaching, wellbeing team, and OH service to all colleagues.
- Annual Health Check.
- Health Cash Plan.
Getting Around:
- Mileage paid at 45p plus 5p per passenger per mile.
- Cycle to Work Scheme.
Personal Development:
- Continuous professional training and development.
- Leadership development programmes.
- Professional memberships needed for your role are reimbursed.
- Career coaching.
- Support with funding and time for qualifications.
Perks and Recognition:
- Long Service Awards.
- Blue Light Card Eligibility giving discounts at 15,000 brands.
- Colleague Discount platform.
Floating Support Worker in Cardiff employer: Pobl Group
Contact Detail:
Pobl Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Floating Support Worker in Cardiff
✨Tip Number 1
Network like a pro! Get out there and connect with people in the community, attend local events, and engage with organisations that align with your passion for supporting vulnerable individuals. You never know who might have a lead on a job or can offer valuable advice.
✨Tip Number 2
Show your personality during interviews! We want to see your passion for helping others shine through. Share personal stories or experiences that highlight your skills and commitment to making a difference in people's lives.
✨Tip Number 3
Research is key! Familiarise yourself with Codi's mission and values. Understanding their approach to housing support and community engagement will help you tailor your responses and demonstrate that you're the right fit for the team.
✨Tip Number 4
Don’t forget to follow up! After an interview, drop a quick thank-you email to express your appreciation for the opportunity. It shows professionalism and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Floating Support Worker in Cardiff
Some tips for your application 🫡
Show Your Passion: When writing your application, let your passion for supporting vulnerable people shine through. We want to see how you can encourage independence and make a real difference in the community.
Tailor Your Application: Make sure to tailor your application to highlight your understanding of housing-related support and the issues faced by those at risk of homelessness. We love seeing candidates who really get what we do!
Be Clear and Concise: Keep your application clear and to the point. Use straightforward language to describe your skills and experiences, especially around budgeting, benefits, and liaising with external agencies. We appreciate clarity!
Apply Through Our Website: Don’t forget to apply through our website! It’s the best way for us to receive your application and ensures you’re considered for this fantastic opportunity to join our team.
How to prepare for a job interview at Pobl Group
✨Know Your Stuff
Make sure you understand the key issues around housing, debt, and homelessness prevention. Brush up on relevant welfare benefits and the challenges faced by vulnerable individuals. This knowledge will help you answer questions confidently and show your passion for the role.
✨Showcase Your Empathy
As a Floating Support Worker, you'll be dealing with sensitive situations. Prepare examples from your past experiences where you've successfully supported someone in need. Highlight your ability to listen, respect privacy, and provide emotional support.
✨Demonstrate Team Spirit
Codi values teamwork, so be ready to discuss how you work well with others. Share instances where you've collaborated with external agencies or contributed to community events. This will show that you're not just a lone wolf but a team player who can enhance the service.
✨Prepare Questions
Interviews are a two-way street! Think of insightful questions to ask about the role, team dynamics, and community initiatives. This shows your genuine interest in the position and helps you assess if Codi is the right fit for you.