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For Companies At a Glance
- Tasks: Be the friendly face of our accommodation service, supporting clients and managing daily operations.
- Company: Join a not-for-profit organisation dedicated to making a positive impact in communities across Wales.
- Benefits: Enjoy a competitive salary, sick pay, and bespoke learning pathways with internal progression opportunities.
- Why this job: Make a real difference in people's lives while working in a supportive and inclusive environment.
- Qualifications: Experience in front-of-house administration and a proactive attitude are essential for this role.
- Other info: We value diversity and encourage everyone to apply, regardless of background.
The predicted salary is between 19500 - 27500 £ per year.
As part of our not-for-profit organisation, whatever your role, you’ll play a unique part in making a remarkable difference to the lives of thousands of people in communities across Wales.
How to apply
- Reference: 509235
- Work Type: Full time
- Locations: Newport
- Area: Customer & Community (Support)
- Categories: Support: All Support roles, Support: Administration
We are recruiting for a versatile, positive, and proactive person who has experience in delivering front of house administrative duties. This is a full-time, permanent position based at our accommodation service, Clifton Place, Newport.
Overview
What is great about the role?
Clifton Place provides short term supported accommodation to individuals in priority housing need, aged 16 and over. This service gives housing related support to assist people to move into independent living.
We support a diverse group of people, ranging from families, young people, pregnant women, individuals with physical disabilities, mental health issues and substance misuse. This is an exciting opportunity for an experienced administrator to make a difference to the people we support.
Day to Day Duties:
- Being the first point of contact for our clients and visitors being based in the reception area of the scheme
- Co ordinating and managing ongoing maintenance
- Managing the referrals that come in via Gateway system
- Raising orders for procuring items
- Creating reports as requested by your manager
- Telephone and reception duties
- Planning and organising meetings and events
- Establishing and maintaining client records including filing and archiving to ensure the smooth running of the service
- Competitive salary of £24,531.00
- Work pattern: Monday – Friday, Day shift
- For this role you will require an Enhanced DBS check, which we pay for.
- Sick Pay
- Bespoke learning pathway with the support from an experienced Learning and Development team
- Internal Progression
- Wellbeing and psychological support
- Time for Talk service
- 45p per mile
FREDIE
At Pobl Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity at Pobl Group and we encourage you to apply now.
If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, Support.talent@poblgroup.co.uk or 0300 3735262
What do you need to do now?
If you have the skills, experience and enthusiasm required to be our next difference maker, please follow the prompts to apply now. We occasionally close a vacancy before the end date as we actively review our applications and will sometimes progress to interview very quickly, we would love to hear from you so please apply now to start your Pobl journey.
Further information on the role can also be found on the Job Description.
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Accommodation Co-Ordinator employer: Pobl Group
Contact Detail:
Pobl Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation Co-Ordinator
✨Tip Number 1
Familiarise yourself with the principles of FREDIE that guide Pobl Group. Understanding these values will help you align your approach and demonstrate your commitment to fairness, respect, equality, diversity, inclusion, and engagement during any interactions.
✨Tip Number 2
Research the specific needs of the diverse groups supported by Clifton Place. Being knowledgeable about the challenges faced by families, young people, and individuals with disabilities or mental health issues will show your genuine interest in making a difference.
✨Tip Number 3
Prepare to discuss your experience in front-of-house administrative duties. Think of examples where you've successfully managed client interactions, coordinated events, or maintained records, as these are key aspects of the Accommodation Co-Ordinator role.
✨Tip Number 4
Be ready to showcase your proactive attitude. During any discussions, highlight instances where you've taken initiative in previous roles, whether it’s improving processes or enhancing client experiences, as this aligns perfectly with the expectations for this position.
We think you need these skills to ace Accommodation Co-Ordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the responsibilities and requirements of the Accommodation Co-Ordinator position. Tailor your application to highlight how your skills and experiences align with these needs.
Craft a Compelling CV: Ensure your CV is up-to-date and clearly outlines your relevant experience in administrative duties, customer service, and any specific skills that relate to the role, such as managing client records or coordinating events.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the organisation. Mention specific examples from your past experiences that demonstrate your ability to make a difference in the lives of others, as highlighted in the job description.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Pobl Group
✨Show Your Passion for Community Support
Make sure to express your enthusiasm for helping individuals in need. Share any relevant experiences where you've made a positive impact in your community, as this role is all about making a difference.
✨Demonstrate Administrative Skills
Be prepared to discuss your previous administrative experience. Highlight specific tasks you've managed, such as coordinating events or maintaining records, which are crucial for the Accommodation Co-Ordinator role.
✨Familiarise Yourself with FREDIE Principles
Understand the FREDIE principles (Fairness, Respect, Equality, Diversity, Inclusion, Engagement) that guide the organisation. Be ready to discuss how you embody these values in your work and interactions.
✨Prepare Questions for Your Interviewers
Think of insightful questions to ask during the interview. This shows your interest in the role and helps you understand the organisation better. Consider asking about team dynamics or future projects at Clifton Place.