Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the friendly face at reception, managing client interactions and administrative duties.
- Company: Join Pobl Group, a supportive organisation dedicated to helping individuals in housing need.
- Benefits: Enjoy a competitive salary, 26 days holiday, and a pension scheme with internal progression opportunities.
- Why this job: Make a real difference in people's lives while working in a diverse and inclusive environment.
- Qualifications: Experience in administration and a proactive attitude are essential for this role.
- Other info: Enhanced DBS check required, which we cover; flexible support available during the application process.
The predicted salary is between 20000 - 30000 £ per year.
Summary
One full-time Accommodation Co-Ordinator in a short term Supported Accommodation service in Newport. You will be required to work days.
Overview
Codi is a not-for-profit with a big heart and an even bigger mission. As Wales’ largest provider of housing, care, and support, we’re here to help people live well, feel supported, and rise to their full potential.
Every day, our teams support nearly 17,000 individuals across Wales with services that make a real and uplifting difference to their everyday lives.
Our name says it all: ‘Codi’ means rise in Welsh. It reflects who we are, where we come from, and our ambition to lift expectations, lift communities, and lift each other.
About The Role
This is a Accommodation Co-Ordinator role based in our Supported accommodation service, Clifton Place, Newport. We have a team of Scheme Support officers, Lead Project Workers and Project Workers providing 24/7 Support to our diverse group of customers.
Being the first point of contact for our clients, who range of families, young people, pregnant women individuals with physical disabilities, mental health, substance misuse and individuals who have been trafficked from other countries. You will be managing referrals via Gateway system and maintaining client records filing & archiving, to ensure the smooth running of the service.
Skills and Experience Needed
Relevant work experience and knowledge of issues relating to vulnerable people are essential.
More important are:
- A passion to work with and enable people to live as independent a life as possible
- Co-ordination, planning and organising – Maintenance, meetings, events
- Good communication via telephone and reception duties
- A strong initiative and ability to work alone as well as being a great team player
- Ability to deal with conflicting and difficult situations
Full list of duties can be found on the Job description.
Values
At Codi, our values are Compassionate, Authentic, and Progressive. When you join us, you’ll embrace these principles and thrive in an environment shaped by them.
Pay and Pensions
- £25,877.80 – As of 1st April 2026
- Sleep-in rate: £62.64 per 8 hour shift
- Pension Choices:
- Defined Contribution (DC) Scheme with matched contributions up to 10%. Or,
- Defined Benefit (DB) 1/80th of final salary for every year of service.
- 3 x Life Cover linked to pension membership
- Saving scheme with competitive interest rate
- Give As You Earn scheme for tax efficient charity donations
- From 1st April 2026 the option to be either weekly or monthly paid.
Time off and Flexibility
- 26 days holiday, pro rata entitlement plus Bank holidays. Rising to 27 days after 1 year service or cash equivalent of 1 days’ annual leave.
- Maternity & Adoption Leave: 20 weeks
- Paternity Leave: 3 weeks
Wellbeing
- Sick Pay, rising with length of service up to 6 months full pay after 4 years.
- Eyecare: Up to £100 reimbursement towards eye tests and glasses.
- Free counselling, coaching, wellbeing team, and OH service to all colleagues
- Annual Health Check
- Health Cash Plan
Getting Around
- Mileage paid at 45p plus 5P per passenger per mile
- Cycle to Work Scheme
Personal Development
- Continuous professional training and development
- Leadership development programmes
- Professional memberships needed for your role are reimbursed
- Career coaching
- Support with funding and time for qualifications
Perks and Recognition
- Long Service Awards
- Blue Light Card Eligibility giving discounts at 15,000 brands.
- Colleague Discount platform
FREDIE
At Codi Group we are guided, in all that we do, by a group of principles that we call FREDIE, these are: Fairness, Respect, Equality, Diversity, Inclusion, Engagement. This means that whatever your background, you will have an equal opportunity to rise with us and we encourage you to apply now.
If you would like any support with your application or to discuss any adjustments that you may require to support you to application process, please contact support.talent@codigroup.co.uk or 0300 373 5262.
How do you apply?
If you have the skills and experience required, please follow the prompts to apply now. We occasionally close a vacancy before the end date as we actively review our applications and will sometimes progress to interview very quickly.
#J-18808-Ljbffr
Accommodation Co-Ordinator employer: Pobl Group
Contact Detail:
Pobl Group Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Accommodation Co-Ordinator
✨Tip Number 1
Familiarise yourself with the principles of FREDIE that guide Pobl Group. Understanding how Fairness, Respect, Equality, Diversity, Inclusion, and Engagement play a role in their work culture can help you align your values with theirs during any discussions.
✨Tip Number 2
Highlight any previous experience you have in front of house administrative roles. Be ready to discuss specific examples of how you've managed client interactions or coordinated services, as this will demonstrate your suitability for the Accommodation Co-Ordinator position.
✨Tip Number 3
Prepare to showcase your organisational skills. Since the role involves managing referrals and maintaining client records, think of ways you've successfully organised similar tasks in the past and be ready to share those experiences.
✨Tip Number 4
Research the types of individuals and families that Clifton Place supports. Being knowledgeable about the diverse needs of clients can help you demonstrate empathy and understanding during your conversations with the hiring team.
We think you need these skills to ace Accommodation Co-Ordinator
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements of the Accommodation Co-Ordinator position. Tailor your application to highlight how your experience aligns with these duties.
Highlight Relevant Experience: In your CV and cover letter, emphasise your previous administrative roles, particularly those involving front of house duties or working with diverse groups. Use specific examples to demonstrate your skills in coordination and client management.
Showcase Your Soft Skills: This role requires a positive and proactive attitude. Make sure to include examples of how you've successfully communicated with clients, managed conflicts, or contributed to a team environment in your application.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Pobl Group
✨Show Your People Skills
As an Accommodation Co-Ordinator, you'll be the first point of contact for clients and visitors. Make sure to highlight your experience in customer service and how you effectively communicate with diverse groups of people.
✨Demonstrate Organisational Skills
This role involves managing referrals, maintenance, and client records. Be prepared to discuss specific examples of how you've successfully organised tasks and maintained records in previous positions.
✨Familiarise Yourself with FREDIE Principles
Pobl Group values Fairness, Respect, Equality, Diversity, Inclusion, and Engagement. Research these principles and think about how you can embody them in your work and interactions with clients.
✨Prepare Questions About the Role
Show your enthusiasm by preparing thoughtful questions about the accommodation service and the support provided. This demonstrates your interest in the role and helps you understand how you can contribute effectively.