At a Glance
- Tasks: Engage with clients, manage appointments, and create personalised videos showcasing new arrivals.
- Company: Unique London house on Soho Square, focused on intelligent fashion.
- Benefits: Earn £14/hour plus uncapped commission, flexible hours, and a personal client list.
- Other info: Opportunity to grow your client base and make a real impact in a small team.
- Why this job: Build meaningful relationships with clients and influence how collections are presented.
- Qualifications: Experience in retail or hospitality, strong communication skills, and a passion for fashion.
The predicted salary is between 14 - 14 £ per hour.
POAN is a London house on Soho Square. We make ready-to-wear for an audience that reads, looks and listens as seriously as it buys — people who know Margiela and Dries Van Noten and want something with the same intelligence behind it.
We are small. One store, one team, and whoever is on the floor talks directly to the founder. If you have a view on how a collection should be shown or worn, you will be asked for it and it will actually change something. That is not true in most shops.
This is not a job where you wait for someone to walk in. We sell by appointment, by WhatsApp and by video, to clients we know by name. Saturdays and the two late evenings are when that happens, and this seat owns them.
The hours
- Saturday, plus Thursday and Friday 17:00–20:00. Sixteen fixed hours a week.
- There are up to four further hours a week available by agreement, weighted towards November and December. The three fixed slots are the ones that matter — beyond those, we can shape it around whatever else you have on.
What you get on day one
A book of 52 clients — real people who bought from us in the last twelve months at an average order of £688, and who nobody has followed up since. They are yours to work.
Most weekend retail jobs hand you a rota. This one hands you a client list.
Pay
£14.00 an hour, plus 5% commission on everything you sell, from the first pound, uncapped — including when a colleague rings up a sale to one of your clients. At target that is £13,150 a year on the sixteen fixed hours, and more if you take the extra ones.
What the job actually is
- Opening and closing the store on Saturdays
- Hosting at least four booked appointments a week across Friday evening and Saturday
- Filming and sending personal videos to your clients — new arrivals, styling, whatever gets a reply
- Adding ten new contacts a week to the client system
- Logging every conversation, so whoever picks the client up next knows where you left off
Who this suits
Someone who has sold clothes to people they know by name, and would rather build ten relationships than serve a hundred strangers. A retail or hospitality background, comfortable on camera, organised enough to keep proper notes.
You do not need years in luxury. You do need to be reliable on a Saturday — it is the day the store depends on, and there is nobody behind you.
How to apply
Send a CV. We read them properly, and how you write yours tells us something real about this job — most of the selling here happens in a written message to a client.
There are four short questions with the application. If you get to a final conversation, we will ask you to send a two-minute video about one piece from the collection. Not a screen test — we just want to see how you talk about clothes.
Practical
You must have the right to work in the UK. We check this before any paid trial, not after. Start date is early October.
Weekend Client Advisor employer: POAN - PEOPLES OF ALL NATIONS
At POAN, we pride ourselves on being a unique and engaging workplace where every team member has a direct line to the founder and can influence how our collections are presented. Our culture fosters meaningful relationships with clients, allowing you to build a personal client list from day one, while enjoying competitive pay and commission opportunities. Located in the vibrant Soho Square, this part-time role offers flexibility and the chance to thrive in a supportive environment that values your insights and contributions.
Contact Details:
POAN - PEOPLES OF ALL NATIONS Recruitment Team
StudySmarter Expert Advice🤫
We think this is how you could land Weekend Client Advisor
✨Get to Know Your Local Scene
Retail is all about community, so don't underestimate the power of local connections. Pop into shops you're interested in, chat with staff, and ask if they have any openings. This personal touch could land you a part-time gig with ease!
✨Show Off Your Personality
Retail is a people business, and employers love genuine, enthusiastic candidates. When you're applying for part-time roles, showcase your customer service skills and personality during interviews. Be yourself, and don't be afraid to share your love for the products!
✨Utilise College or University Resources
If you're a student, check out your university’s career services. They often have links with local retailers looking for part-time staff. It's a great way to find positions that work around your studies while also building your CV!
✨Check Out Seasonal Opportunities
Retail often sees a surge during peak seasons like Christmas or summer sales. Keep your eyes peeled for temporary part-time roles during these times. Many companies, including POAN - PEOPLES OF ALL NATIONS, may even transition seasonal workers into permanent positions if you impress them!
We think you need these skills to ace Weekend Client Advisor
Some tips for your application 🫡
Show Off Your Customer Service Skills:In retail, we know that customer service is king! Make sure your CV highlights any experience you've got with face-to-face interactions. Include specific examples where you went above and beyond for a customer—this shows potential employers like POAN - PEOPLES OF ALL NATIONS that you're all about creating great shopping experiences.
Flexibility is Key!:For a part-time role, showcasing your availability is crucial. Make it clear in your application when you can work, especially if you have weekday and weekend flexibility. Retail can demand odd hours, so we want to see that you're ready to jump in when needed!
Forget the Fancy Formatting:While you want your CV to look good, in retail, clarity is more important than flashiness. Use simple formatting and bullet points to make your experiences stand out. Retail managers at POAN - PEOPLES OF ALL NATIONS will appreciate a straightforward CV that’s easy to skim through.
Craft a Genuine Cover Letter:When applying for a part-time retail position, your cover letter is your chance to shine! Share why you’re excited about POAN - PEOPLES OF ALL NATIONS and what you can bring to their team. Maybe you love their products or admire their customer service philosophy—let that passion come through!
How to prepare for a job interview at POAN - PEOPLES OF ALL NATIONS
✨Mastering Brand Knowledge
As we're heading into a part-time retail role at POAN - PEOPLES OF ALL NATIONS, it’s super crucial to know their brand inside out. Familiarise yourself with their products, customer service approach, and any current promotions. This way, you can engage genuinely in conversations and show that you’re already invested in their vibe.
✨Excellent Customer Scenarios
Prepare for customer service scenarios! Retail interviews often include role-play or situational questions. Think about how you'd handle different customer situations, from dealing with complaints to upselling products. We want to hear how you can keep your cool and keep the customer happy!
✨Tailoring Your Availability
Being part-time means flexibility is key! Be ready to discuss your availability honestly. Employers in retail love candidates who can adapt their schedules to peak hours. Show that you're keen to work evenings or weekends if it helps them out.
✨Show Off Your Team Spirit
Teamwork is essential in retail. Bring up experiences where you worked effectively in a team, whether it’s in previous jobs, school projects, or volunteering. We want to know how you can contribute to a positive team environment at POAN - PEOPLES OF ALL NATIONS!
