Client Advisor & Retail Growth Lead MRTW, POAN - PEOPLES OF ALL NATIONS in London
Client Advisor & Retail Growth Lead MRTW, POAN - PEOPLES OF ALL NATIONS

Client Advisor & Retail Growth Lead MRTW, POAN - PEOPLES OF ALL NATIONS in London

London Full-Time 36000 - 60000 £ / year (est.) Home office (partial)
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At a Glance

  • Tasks: Drive sales and build lasting client relationships in a vibrant retail environment.
  • Company: Join a high-pedigree brand focused on cultural awareness and creativity.
  • Benefits: Enjoy a competitive commission structure and supportive onboarding.
  • Why this job: Be a key player in a startup-like atmosphere with creative freedom.
  • Qualifications: Experience in luxury retail and a strong personal client book required.
  • Other info: Opportunity for growth and influence in a dynamic, artistic brand.

The predicted salary is between 36000 - 60000 £ per year.

POAN is looking for a top-tier salesperson who is excited by the prospect of growing a young, high-pedigree brand. It is for a professional who treats the business as a startup, capable of moving the needle. You will serve as the primary window to our client base, acting as a personal lifestyle consultant who builds deep, long-term loyalty through sophisticated clienteling.

Key Responsibilities

  • Commercial Growth: Take ownership of a monthly sales target with a high-reward 10% commission structure.
  • Strategic Clienteling: Communicate efficiently with the existing client list and proactively convert your own established client book.
  • Video Sales & Content: Curate collections and conduct virtual styling appointments via video and WhatsApp. You must be comfortable and articulate in front of a camera.
  • Aesthetic Brand Ambassador: Represent a brand that is "culturally present, aware, and curious"—appealing to an arts-involved audience (similar to Margiela or Dries Van Noten).
  • Retail Operations: Manage the daily’s of the retail environment while maintaining an intellectual approach to business development and strategy reporting.
  • Creative Outlet: While the primary focus is sales, this role offers a creative outlet for those interested in providing input on aesthetics and design selections.

Requirements & Capabilities

  • Proven Experience: Significant experience and background in luxury (e.g., Selfridges, Harvey Nichols, Liberty, DSM or high-end boutiques).
  • Active Client Book: Must come with a personal book of high-net-worth clients who resonate with "Vanguard" luxury.
  • Sales Hungry: A "natural" instinct for conversion, combined with the patience for long-term relationship building.
  • Technical Literacy: Proficient in Shopify, Spreadsheets, and CRM tools for performance tracking and reporting.
  • Onboarding Phase: We offer a fair onboarding structure with fixed commission support during the initial 12-week trial period.

Client Advisor & Retail Growth Lead MRTW, POAN - PEOPLES OF ALL NATIONS in London employer: POAN LTD

At POAN, we pride ourselves on being an exceptional employer that fosters a dynamic and innovative work culture. Our Client Advisor & Retail Growth Lead role offers not only competitive commission structures but also the opportunity to engage creatively with a high-end brand while building lasting relationships with clients. Located in a vibrant area, we provide our employees with ample growth opportunities and a supportive environment that encourages personal and professional development.
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Contact Detail:

POAN LTD Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Client Advisor & Retail Growth Lead MRTW, POAN - PEOPLES OF ALL NATIONS in London

✨Tip Number 1

Get to know the brand inside out! Research POAN's values, aesthetics, and target audience. This will help you tailor your approach and show that you're genuinely interested in growing their unique identity.

✨Tip Number 2

Network like a pro! Use platforms like LinkedIn to connect with current employees or industry insiders. A friendly chat can give you insights into the company culture and might even lead to a referral!

✨Tip Number 3

Show off your sales skills! Prepare for role-play scenarios where you can demonstrate your clienteling techniques. Think about how you'd engage with high-net-worth clients and make it memorable.

✨Tip Number 4

Don’t forget to apply through our website! It’s the best way to ensure your application gets noticed. Plus, we love seeing candidates who take that extra step to connect directly with us.

We think you need these skills to ace Client Advisor & Retail Growth Lead MRTW, POAN - PEOPLES OF ALL NATIONS in London

Sales Skills
Client Relationship Management
Video Communication
Aesthetic Sensibility
Retail Operations Management
Business Development
Luxury Brand Knowledge
Client Book Management
Conversion Techniques
Technical Literacy
Proficiency in Shopify
Proficiency in Spreadsheets
Proficiency in CRM Tools
Creative Input on Aesthetics

Some tips for your application 🫡

Show Your Passion: When writing your application, let your enthusiasm for the role shine through. We want to see how excited you are about growing a young, high-pedigree brand and how you can contribute to our vision.

Highlight Your Experience: Make sure to showcase your significant experience in luxury retail. We’re looking for someone who has a proven track record, so don’t hold back on sharing your successes and how they relate to the role.

Be Personal and Engaging: Since this role involves clienteling, your application should reflect your ability to build relationships. Use a conversational tone and share examples of how you've created loyalty with clients in the past.

Apply Through Our Website: We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for this exciting opportunity with POAN.

How to prepare for a job interview at POAN LTD

✨Know Your Brand Inside Out

Before the interview, dive deep into the brand's ethos and aesthetic. Understand what makes it unique and how it appeals to its target audience. This will not only help you answer questions confidently but also show your genuine interest in the role.

✨Showcase Your Clienteling Skills

Prepare examples of how you've built long-term relationships with clients in the past. Be ready to discuss your active client book and how you plan to leverage it for this role. Highlighting your ability to convert leads into loyal customers will impress the interviewers.

✨Be Comfortable on Camera

Since video sales and virtual styling are key parts of the job, practice speaking clearly and confidently in front of a camera. You might even want to do a mock video call with a friend to get comfortable with the format and ensure you come across as engaging and professional.

✨Demonstrate Your Sales Savvy

Come prepared with insights on luxury retail trends and how they relate to the brand. Discuss your approach to achieving sales targets and how you can contribute to the company's growth. Showing that you're sales-hungry and strategic will resonate well with the interviewers.

Client Advisor & Retail Growth Lead MRTW, POAN - PEOPLES OF ALL NATIONS in London
POAN LTD
Location: London
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  • Client Advisor & Retail Growth Lead MRTW, POAN - PEOPLES OF ALL NATIONS in London

    London
    Full-Time
    36000 - 60000 £ / year (est.)
  • P

    POAN LTD

    50-100
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