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For Companies At a Glance
- Tasks: Lead a dynamic team to deliver exceptional customer experiences and drive business success.
- Company: Join the largest family restaurant brand in the world, McDonald's.
- Benefits: Enjoy competitive pay, bonuses, private healthcare, and paid sabbaticals.
- Why this job: Be part of an inclusive culture that values diversity and empowers your leadership.
- Qualifications: Strong leadership skills and a passion for customer service.
- Other info: Exciting growth opportunities in a supportive and engaging environment.
The predicted salary is between 30000 - 42000 £ per year.
POA Restaurants Limited operating as McDonald's is the largest family restaurant in the world, serving approximately 69 million customers across 36,000 restaurants a day, in more than 100 countries. The UK & Ireland market is one of the most successful entities across the wider business, serving on average 4 million people a day. It has operated in the UK since 1974, and the business is growing continuously with more than 1,400 restaurants and over 140,000 employees. POA Restaurants Limited is a franchise owned group that operates as part of the McDonald's brand. We have restaurants across West Lothian and Corstorphine comprising of around 500 employees. We're a people business just as much as we are a restaurant business. We strive to be the most inclusive brand in the world by building diverse teams who create delicious, feel-good moments that are easy for everyone to enjoy.
These are key leadership roles within our restaurants and critical to delivering a fantastic experience for employees and our customers. From the minute you join us, our values will guide how you lead our people on the shop floor and shape the experiences you provide our customers.
Available roles include:
- Business Manager - Accountability for the whole restaurant
- Kitchen Manager - Department accountability
- Hospitality Manager - Department accountability
- HR/People Manager - Department accountability
Due to an exciting expansion plan we are looking to bring in new talent to our group. These roles are key leadership positions working as part of a senior leadership team reporting into our Regional Supervisor. You will lead the delivery of the business strategy within your restaurant and play a key part in driving people-focused, customer-focused and commercial results. As part of your induction, you'll learn how our values shape our business from the ground up. The hands-on experience you will gain from working in our kitchens, service areas, customer areas and our drive-thru will give you the confidence to make your impact across each of our day parts, as well as invaluable training from many of our senior leaders.
We want our customers and our people to feel valued and always appreciated. You will be responsible for creating this environment within your restaurant. Your passion for doing the right thing for our people and our customers will have you fired up by the idea of running your own successful business!
Manager job roles include:
- Cascade the business plan and bring this to life to enable the restaurant to strive to exceed all customer, commercial, people and community goals.
- Uphold and grow the POA Restaurants Ltd and McDonald's brand in the community and operate a reputable restaurant.
- Promote talent and empower our people to create a committed, confident and competent team.
- Develop our POA culture and restaurant environment by actively listening and responding to our engagement surveys and by making people-first decisions.
- Ensure the health and wellbeing of our people by creating a friendly, safe, respectful and inclusive environment for us all to work in.
- Above all live Our Values to enable us deliver hot fresh food, in a clean and friendly restaurant, giving customers an exceptional experience every time.
What will be expected of me?
- Role model customer focused behaviour
- Act with integrity, honesty, and in line with our McDonald's values
- Display leadership by coaching the team and providing them feedback, training and development
- Lead the team to have a shared understanding and vision of an exceptional customer experience
- Work with the wider management team to implement strategies to improve the business on growth and profitability
- Analyse trends inside and outside of the restaurants that can impact the business
A full range of benefits for roles will be shared at interview including bonus scheme, AXApp private healthcare and details of our paid sabbaticals.
Locations
Restaurant Manager & Department Manager Opportunities in Livingston, Scotland employer: POA Restaurants Limited
Contact Detail:
POA Restaurants Limited Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Restaurant Manager & Department Manager Opportunities in Livingston, Scotland
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend local events, join online forums, or even pop into your nearest McDonald's and chat with the managers. You never know who might have a lead on a job opportunity!
✨Tip Number 2
Show off your personality! When you get that interview, let your passion for the restaurant business shine through. Share your experiences and how you can contribute to creating those feel-good moments for customers and staff alike.
✨Tip Number 3
Research is key! Familiarise yourself with McDonald's values and culture. This will not only help you in interviews but also show that you're genuinely interested in being part of the team. Plus, it’ll give you some great talking points!
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, you can keep an eye on new openings and updates directly from us. Don’t miss out on your chance to join the team!
We think you need these skills to ace Restaurant Manager & Department Manager Opportunities in Livingston, Scotland
Some tips for your application 🫡
Show Your Passion: When writing your application, let your enthusiasm for the role shine through! We want to see how excited you are about leading a team and creating fantastic experiences for both customers and employees.
Tailor Your Application: Make sure to customise your application to reflect the specific role you're applying for. Highlight your relevant experience and skills that align with our values and the responsibilities of the position. We love seeing how you can fit into our culture!
Be Clear and Concise: Keep your application straightforward and to the point. Use clear language and avoid jargon. We appreciate a well-structured application that makes it easy for us to see why you’d be a great fit for our team.
Apply Through Our Website: Don’t forget to submit your application through our website! It’s the best way for us to receive your details and ensures you’re considered for the role. Plus, it shows you’re serious about joining our team!
How to prepare for a job interview at POA Restaurants Limited
✨Know the Brand Inside Out
Before your interview, make sure you understand McDonald's values and how they shape the restaurant experience. Familiarise yourself with their commitment to inclusivity and customer satisfaction, as this will show your genuine interest in the role.
✨Showcase Your Leadership Skills
Prepare examples of how you've successfully led a team in the past. Highlight your ability to coach, provide feedback, and create a positive work environment. This is crucial for a managerial position, so be ready to discuss specific situations where you made a difference.
✨Emphasise People-Focused Strategies
Discuss how you would promote talent and empower your team. Think about ways to engage employees and improve their wellbeing, as this aligns with the company's focus on creating a supportive workplace culture.
✨Be Ready to Analyse and Adapt
Prepare to talk about how you would analyse trends that could impact the restaurant's performance. Show that you're proactive and can implement strategies for growth and profitability, which are key aspects of the role.
