Restaurant Manager & Department Manager Opportunities in Edinburgh

McDonald's is the largest family restaurant in the world, serving approximately 69 million customers across 36,000 restaurants a day, in more than 100 countries. The UK & Ireland market is one of the most successful entities across the wider business, serving on average 4 million people a day. It has operated in the UK since 1974, and the business is growing continuously with more than 1,400 restaurants and over 140,000 employees. POA Restaurants Limited is a franchise owned group that operates as part of the McDonald's brand. We have restaurants across West Lothian and Corstorphine comprising of around 500 employees. We're a people business just as much as we are a restaurant business. We strive to be the most inclusive brand in the world by building diverse teams who create delicious, feel-good moments that are easy for everyone to enjoy.

These are key leadership roles within our restaurants and critical to delivering a fantastic experience for employees and our customers. From the minute you join us, our values will guide how you lead our people on the shop floor and shape the experiences you provide our customers.

Available roles include:

• Business Manager - Accountability for the whole restaurant
• Kitchen Manager - Department accountability
• Hospitality Manager - Department accountability
• HR/People Manager - Department accountability

Due to an exciting expansion plan, we are looking to bring in new talent to our group. These roles are key leadership positions working as part of a senior leadership team reporting into our Regional Supervisor. You will lead the delivery of the business strategy within your restaurant and play a key part in driving people-focused, customer-focused and commercial results.

As part of your induction, you'll learn how our values shape our business from the ground up. The hands-on experience you will gain from working in our kitchens, service areas, customer areas and our drive-thru will give you the confidence to make your impact across each of our day parts, as well as invaluable training from many of our senior leaders.

We want our customers and our people to feel valued and always appreciated. You will be responsible for creating this environment within your restaurant. Your passion for doing the right thing for our people and our customers will have you fired up by the idea of running your own successful business!

Manager job roles include:

• Cascade the business plan and bring this to life to enable the restaurant to strive to exceed all customer, commercial, people and community goals.
• Uphold and grow the POA Restaurants Ltd and McDonald's brand in the community and operate a reputable restaurant.
• Promote talent and empower our people to create a committed, confident and competent team.
• Develop our POA culture and restaurant environment by actively listening and responding to our engagement surveys and by making people-first decisions.
• Ensure the health and wellbeing of our people by creating a friendly, safe, respectful and inclusive environment for us all to work in. We understand, accept, respect and value the differences that make each person unique.

Above all, live Our Values to enable us to deliver hot fresh food, in a clean and friendly restaurant, giving customers an exceptional experience every time.

What will be expected of me?

• Role model customer focused behaviour
• Act with integrity, honesty, and in line with our McDonald's values
• Display leadership by coaching the team and providing them feedback, training and development
• Lead the team to have a shared understanding and vision of an exceptional customer experience
• Work with the wider management team to implement strategies to improve the business on growth and profitability
• Analyse trends inside and outside of the restaurants that can impact the business

A full range of benefits for roles will be shared at interview including bonus scheme, AXApp private healthcare and details of our paid sabbaticals.