At a Glance
- Tasks: Assist in processing customs declarations and ensure timely service for clients.
- Company: Join P&O Ferrymasters, a leader in global logistics with a strong international presence.
- Benefits: Enjoy a competitive salary, pension scheme, travel discounts, and wellness programs.
- Why this job: Be part of a dedicated team delivering excellence in customs services while developing your skills.
- Qualifications: Knowledge of customs processes and excellent organizational and communication skills required.
- Other info: Full-time role with rotating Saturday shifts; opportunities for personal and professional growth.
The predicted salary is between 25000 - 27500 £ per year.
Customs Declaration Clerk – Join our team if you’re looking for a challenging and rewarding career! P&O Ferrymasters are looking for a Customs Declaration Clerk to join us in our Ipswich or Dover offices . Fantastic benefits include: Competitive Salary: £25,000 – £27,500 per annum (depending on experience). Company pension scheme Free on-site parking Benefits: – Company pension, P&O Ferries travel discounts, Employee Assistance Scheme and an employee wellbeing programme along with opportunities for personal and professional training and development. We also offer a benefits platform including a wide range of voluntary health insurances, cycle to work, green car lease, together with home tec and retail discounts. Hours: This is a full-time role working Monday to Friday with a rotating Saturday shift (currently one week in three or four, after working a Saturday you will have a day off in following week). Shifts are 0700hrs to 1500hrs and 0900hrs to 1700hrs, currently one week in three or four with an early start. Your role: As the Customs Declaration Clerk you will assist the Customs Declaration Manager in achieving team objectives and delivering service excellence to our clients. You will be part of a highly dedicated team of Customs professionals, which is responsible for delivering the highest quality of service to an internationally dedicated client base. You will be responsible for ensuring customs declarations are processed in a timely manner and ensuring any queries are dealt with as soon as possible. Other key responsibilities: Recording and reviewing customs declaration requests from clients Updating systems with all relevant customs declaration information in an effective and efficient way Recording details of duties paid by P&O Ferrymasters and ensuring recovery from clients Liaising with clients to ensure their customs declaration needs are met Ensuring sufficient information is received and shared with the carriers to maintain a smooth delivery service to final destination and avoids delays About you: As the successful Customs Declaration Clerk, you will have knowledge of CDS (Home use entries, IP, Simplified Frontier Declarations), Destin8 and CNS (Compass), as well as an understanding of Microsoft software. You will have excellent organisational skills, including ability to prioritise and manage own workload. You will also show attention to detail and accuracy, with the ability to deal with large amounts of information and quickly adjust with decisiveness and integrity. You will have excellent communication and influencing skills (both verbal and written). The ability to speak another European language would also be an advantage. Who are we? We are P&O Ferrymasters, and we work with some of the largest companies in the world to make sure that their goods get to where they need to on time and efficiently. We have locations across Europe and the Northern Mediterranean and our routes cover road, rail, and sea. We operate from over 20 locations in 13 countries and work with some of the best-known global household names. We are a part of DP World who are one of the largest global logistics companies in the world; at any one time 10% of all shipping containers in the world are being shipped by DP World. We are proud to lead the future of logistics to help enable global trade in the 21st century and beyond. Do you have what we’re looking for? And does this Customs Declaration Assistant role sound like the perfect opportunity for you? We hope so – in which case, now’s the time to let us know! Please apply with your CV and covering letter as soon as possible. We look forward to hearing from you! Please check your email inbox and spam / junk mail folder for any email correspondence for this vacancy. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. No recruitment agencies, please Additional keywords: customs, declaration, logistics, shipping, import, export, customer service This vacancy is advertised and handled through Spider, the region’s Online Job Advertiser on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application. JBRP1_UKTJ
P&O Ferrymasters. | Customs Declaration Clerk employer: P&O Ferrymasters
Contact Detail:
P&O Ferrymasters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land P&O Ferrymasters. | Customs Declaration Clerk
✨Tip Number 1
Familiarize yourself with customs regulations and procedures, especially CDS, Destin8, and CNS. This knowledge will not only help you in the role but also show us that you're proactive and serious about the position.
✨Tip Number 2
Highlight any experience you have in logistics or customer service during your interactions with us. We value candidates who can demonstrate their ability to manage client relationships effectively.
✨Tip Number 3
Practice your communication skills, both verbal and written. Being able to convey information clearly and effectively is crucial for a Customs Declaration Clerk, and we want to see that you can do this well.
✨Tip Number 4
If you speak another European language, make sure to mention it! This could give you an edge over other candidates and shows us that you can engage with a diverse client base.
We think you need these skills to ace P&O Ferrymasters. | Customs Declaration Clerk
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Customs Declaration Clerk. Familiarize yourself with customs processes and the specific requirements mentioned in the job description.
Tailor Your CV: Customize your CV to highlight relevant experience and skills that align with the job description. Emphasize your knowledge of CDS, Destin8, and CNS, as well as your organizational and communication skills.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific examples from your past experiences that demonstrate your ability to handle customs declarations and work effectively in a team.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects attention to detail, which is crucial for the Customs Declaration Clerk position.
How to prepare for a job interview at P&O Ferrymasters
✨Know Your Customs Regulations
Make sure you brush up on your knowledge of customs regulations, especially CDS, Destin8, and CNS. Being able to discuss these topics confidently will show that you're well-prepared and understand the core responsibilities of the role.
✨Demonstrate Attention to Detail
Since the role requires accuracy in processing customs declarations, be ready to provide examples from your past experiences where your attention to detail made a difference. This could be in previous jobs or projects where precision was key.
✨Showcase Your Communication Skills
Excellent communication is crucial for this position. Prepare to discuss how you've effectively communicated with clients or team members in the past, especially in situations that required clarity and influence.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage workload. Think of specific instances where you had to prioritize tasks or resolve client queries efficiently.