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- Tasks: Manage customs declarations and ensure smooth shipment processes for international clients.
- Company: Join P&O Ferrymasters, a leader in global logistics with a strong reputation.
- Benefits: Enjoy a competitive salary, travel concessions, and a comprehensive wellbeing programme.
- Why this job: Be part of a dynamic team that drives global trade and offers personal growth opportunities.
- Qualifications: Experience in customs declaration processes and strong organisational skills are essential.
- Other info: Flexible shifts with a day off after working Saturdays; multilingual skills are a bonus.
The predicted salary is between 25000 - 28000 £ per year.
Join P&O Ferrymasters and work as part of a dedicated Customs team in our office in Dover, Kent on a full-time permanent basis.
Your role: As our Import/ Export Clerk, you will be delivering the highest quality of service to an internationally dedicated client base. This includes managing customs declarations and ensuring that every shipment runs smoothly.
Key responsibilities:
- Ensure timely processing of customs declarations and promptly address any queries from clients.
- Record and review customs declaration requests, maintaining accurate and up-to-date information in our systems.
- Keep track of duties paid by P&O Ferrymasters, ensuring recovery from clients where necessary.
- Liaise effectively with clients to understand and fulfil their customs declaration needs.
- Share critical information with carriers to guarantee seamless delivery and avoid delays.
- Collaborate with the Customs Declarations Manager to achieve team objectives and maintain service excellence.
About you:
We are looking for an experienced Import/ Export Clerk with a strong background in import and export declaration processes. Your experience with Customs Declaration Service (CDS), Destin8, and CNS (Compass) will be invaluable. You possess excellent organisational skills and can manage your workload efficiently, while your attention to detail ensures accuracy in dealing with intricate information. Strong communication skills, the ability to influence, collaborate effectively, and flexibility to work shifts and cover some bank holidays is also essential. If you are multilingual, that would be a bonus!
We offer:
A salary of £25,000 - £28,000 per annum (depending on experience), working full-time, Monday to Friday, with a rotating Saturday shift (one week in three or four). Shifts run from 0700hrs to 1500hrs and 0900hrs to 1700hrs. After working a Saturday, you will enjoy a day off in the following week. Other benefits include Company pension, P&O Ferries travel concessions, and an Employee Assistance Scheme, backed by a wellbeing programme along with opportunities for personal and professional training and development. We also offer a benefits platform including a range of voluntary health insurances, cycle to work, and retail discounts.
If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. No recruitment agencies, please.
Contact Detail:
P&O Ferrymasters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Import/ Export Clerk in Dover
✨Tip Number 1
Familiarise yourself with the Customs Declaration Service (CDS), Destin8, and CNS (Compass) systems. Having hands-on experience or knowledge of these platforms will give you a significant edge during the interview process.
✨Tip Number 2
Brush up on your communication skills, especially in a multilingual context. Being able to converse in multiple languages can set you apart from other candidates and is a bonus for this role.
✨Tip Number 3
Network with professionals in the logistics and customs field. Attend industry events or join relevant online forums to connect with others who may provide insights or even referrals for the position.
✨Tip Number 4
Prepare to discuss specific examples of how you've managed customs declarations in the past. Highlighting your attention to detail and organisational skills with real-life scenarios will demonstrate your capability for the role.
We think you need these skills to ace Import/ Export Clerk in Dover
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with customs declarations and any relevant software like CDS, Destin8, and CNS. Use specific examples to demonstrate your organisational skills and attention to detail.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your background aligns with the key responsibilities outlined in the job description, particularly your ability to manage customs declarations and liaise with clients.
Highlight Relevant Skills: Emphasise your strong communication skills and your ability to collaborate effectively. If you are multilingual, make sure to mention this as it is considered a bonus for the role.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for the Import/Export Clerk position.
How to prepare for a job interview at P&O Ferrymasters
✨Know Your Customs Regulations
Familiarise yourself with the latest customs regulations and procedures relevant to the role. Being able to discuss specific customs declaration processes, such as CDS, Destin8, and CNS, will demonstrate your expertise and readiness for the position.
✨Showcase Your Organisational Skills
Prepare examples that highlight your organisational skills and ability to manage multiple tasks efficiently. Discuss how you have maintained accurate records and handled complex information in previous roles, as this is crucial for the Import/Export Clerk position.
✨Communicate Effectively
Practice articulating your thoughts clearly and confidently. Since strong communication skills are essential for liaising with clients and carriers, be ready to provide examples of how you've successfully collaborated with others to resolve issues or improve processes.
✨Demonstrate Flexibility and Team Spirit
Be prepared to discuss your flexibility regarding shift work and your willingness to cover bank holidays. Highlight any past experiences where you worked collaboratively within a team to achieve common goals, as this aligns with the company's values.
