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- Tasks: Manage customs declarations and ensure smooth movement of goods across borders.
- Company: Join P&O Ferrymasters, a leader in global logistics with a strong international presence.
- Benefits: Enjoy a competitive salary, travel concessions, and a comprehensive wellbeing programme.
- Why this job: Be part of a dynamic team that supports global trade and offers personal development opportunities.
- Qualifications: Experience in customs processes and strong communication skills are essential; additional languages are a plus.
- Other info: Flexible shifts and a collaborative work environment await you!
The predicted salary is between 25000 - 28000 £ per year.
Customs Import and Export Administrator– Join P&O Ferrymasters dedicated Customs team in our office in Dover, Kent on a full-time permanent basis.
Your role:
As our Import/ Export Administrator you\’ll play a key role in delivering exceptional service to our international clients. You\’ll manage customs declarations and help ensure the smooth and compliant movement of goods across borders.
Key responsibilities:
- Preparing customs entries for Road & Ocean Imports & Exports, ensuring accuracy and compliance.
- Ensure timely processing of customs declarations and promptly address any queries from clients.
- Record and review customs declaration requests, maintaining accurate and up-to-date information in our systems.
- Keep track of duties paid by P&O Ferrymasters, ensuring recovery from clients where necessary.
- Liaise effectively with clients to understand and fulfil their customs declaration needs.
- Share critical information with carriers to guarantee seamless delivery and avoid delays.
- Collaborate with the Customs Declarations Manager to achieve team objectives and maintain service excellence.
About you:
We are on the lookout for an experienced Customs Import and Export Administrator with a solid understanding of customs declaration processes. Experience with systems such as CDS, Destin8, CNS and IPAFFS is highly valued. You\’ll be detail-oriented, highly organised, and capable of managing multiple tasks effectively. Strong communication skills and a collaborative approach are essential, with the ability to prioritise tasks. Flexibility to work shifts and some bank holidays. Speaking an additional language is a plus!
Who are we
We are P&O Ferrymasters, and we work with some of the largest companies in the world to make sure that their goods get to where they need to on time and efficiently. We have locations across Europe and the Northern Mediterranean and our routes cover road, rail, and sea.
We operate from over 20 locations in 13 countries and work with some of the best-known global household names.
We are a part of DP World who are one of the largest global logistics companies in the world; at any one time 10% of all shipping containers in the world are being shipped by DP World. We are proud to lead the future of logistics to help enable global trade in the 21st century and beyond.
We offer:
A salary of £25,000 – £28,000 per annum (depending on experience), working full-time, Monday to Friday, with a rotating Saturday shift. Shifts run from 0700hrs to 1500hrs and 0900hrs to 1700hrs. Other benefits include Company pension, P&O Ferries travel concessions, and an Employee Assistance Scheme, backed by a wellbeing programme along with opportunities for personal and professional training and development. We also offer a benefits platform including a range of voluntary health insurances, cycle to work, and retail discounts.
Do you have what we\’re looking for If this Customs Import and Export Administrator role sound like the perfect opportunity for you please apply with your CV and covering letter as soon as possible. We look forward to hearing from you!
Please check your email inbox and spam / junk mail folder for any email correspondence for this vacancy.
If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.
No recruitment agencies, please
Additional keywords: Customs Declaration, Customs Agent, Customs Officer, Customs Clearance, Customs Clearance Clerk Logistics, Import and Export, CDS, Destin8, CNS, Multimodal Transport, Import-Export Clerk, or even Logistics Clerk
This vacancy is advertised and handled through Spider, the region\’s Online Job Advertiser on our behalf. We both take your privacy seriously. When you apply, your details are processed and available for us to directly review for this vacancy. As you might expect you may be contacted by email, text, or telephone. For full Privacy Policy details please see email correspondences on receipt of your application.
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Customs Import and Export Administrator employer: P&O Ferrymasters.
Contact Detail:
P&O Ferrymasters. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customs Import and Export Administrator
✨Tip Number 1
Familiarise yourself with the customs declaration processes and systems mentioned in the job description, such as CDS, Destin8, CNS, and IPAFFS. Having a solid understanding of these tools will not only boost your confidence but also demonstrate your readiness for the role.
✨Tip Number 2
Network with professionals in the logistics and customs industry. Attend relevant events or join online forums to connect with others who work in customs administration. This can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that showcase your attention to detail and organisational skills. Think about situations where you successfully managed multiple tasks or resolved client queries effectively, as these are key aspects of the role.
✨Tip Number 4
Research P&O Ferrymasters and their operations. Understanding their business model and the importance of customs in their logistics chain will help you tailor your conversation during interviews and show your genuine interest in the company.
We think you need these skills to ace Customs Import and Export Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customs declarations and logistics. Include specific examples of your work with systems like CDS, Destin8, CNS, and IPAFFS to demonstrate your expertise.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the key responsibilities outlined in the job description, particularly your ability to manage customs entries and liaise with clients.
Highlight Communication Skills: Since strong communication is essential for this role, provide examples in your application that showcase your ability to effectively communicate with clients and collaborate with team members.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Customs Import and Export Administrator.
How to prepare for a job interview at P&O Ferrymasters.
✨Know Your Customs Regulations
Familiarise yourself with the latest customs regulations and procedures relevant to imports and exports. Being able to discuss these confidently will show your expertise and understanding of the role.
✨Demonstrate Attention to Detail
As a Customs Import and Export Administrator, accuracy is key. Prepare examples from your past experience where your attention to detail made a significant difference in processing customs declarations or resolving client queries.
✨Showcase Your Communication Skills
Effective communication is crucial in this role. Be ready to share instances where you successfully liaised with clients or colleagues to resolve issues or improve processes. This will highlight your collaborative approach.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess how you would handle specific customs-related challenges. Think through potential situations and how you would address them, demonstrating your problem-solving skills and knowledge.