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For Companies At a Glance
- Tasks: Manage customs declarations and ensure smooth movement of goods across borders.
- Company: Join P&O Ferrymasters, a leader in global logistics with a strong reputation.
- Benefits: Enjoy a competitive salary, travel concessions, and a comprehensive wellbeing programme.
- Why this job: Be part of a dynamic team that supports international trade and offers growth opportunities.
- Qualifications: Experience in customs processes and strong communication skills are essential.
- Other info: Flexible shifts and potential for personal and professional development.
The predicted salary is between 25000 - 28000 £ per year.
Join P&O Ferrymasters dedicated Customs team in our office in Dover, Kent on a full-time permanent basis.
Your role: As our Import/Export Administrator you'll play a key role in delivering exceptional service to our international clients. You'll manage customs declarations and help ensure the smooth and compliant movement of goods across borders.
Key responsibilities:
- Preparing customs entries for Road & Ocean Imports & Exports, ensuring accuracy and compliance.
- Ensure timely processing of customs declarations and promptly address any queries from clients.
- Record and review customs declaration requests, maintaining accurate and up-to-date information in our systems.
- Keep track of duties paid by P&O Ferrymasters, ensuring recovery from clients where necessary.
- Liaise effectively with clients to understand and fulfil their customs declaration needs.
- Share critical information with carriers to guarantee seamless delivery and avoid delays.
- Collaborate with the Customs Declarations Manager to achieve team objectives and maintain service excellence.
About you:
We are on the lookout for an experienced Customs Import and Export Administrator with a solid understanding of customs declaration processes. Experience with systems such as CDS, Destin8, CNS and IPAFFS is highly valued. You'll be detail-oriented, highly organised, and capable of managing multiple tasks effectively. Strong communication skills and a collaborative approach are essential, with the ability to prioritise tasks. Flexibility to work shifts and some bank holidays. Speaking an additional language is a plus!
We offer:
A salary of £25,000 - £28,000 per annum (depending on experience), working full-time, Monday to Friday, with a rotating Saturday shift. Shifts run from 0700hrs to 1500hrs and 0900hrs to 1700hrs. Other benefits include Company pension, P&O Ferries travel concessions, and an Employee Assistance Scheme, backed by a wellbeing programme along with opportunities for personal and professional training and development. We also offer a benefits platform including a range of voluntary health insurances, cycle to work, and retail discounts.
If this Customs Import and Export Administrator role sounds like the perfect opportunity for you please apply with your CV and covering letter as soon as possible. We look forward to hearing from you!
Please check your email inbox and spam/junk mail folder for any email correspondence for this vacancy. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. No recruitment agencies, please.
Customs Import and Export Administrator employer: P&O Ferrymasters
Contact Detail:
P&O Ferrymasters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customs Import and Export Administrator
✨Tip Number 1
Familiarise yourself with the customs declaration processes and systems mentioned in the job description, such as CDS, Destin8, CNS, and IPAFFS. Having a solid understanding of these tools will not only boost your confidence but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the logistics and customs industry. Attend relevant events or join online forums where you can connect with others who work in customs administration. This can provide you with valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss specific examples from your past experience that showcase your attention to detail and organisational skills. Think about situations where you successfully managed multiple tasks or resolved client queries effectively, as these are key aspects of the role.
✨Tip Number 4
Research P&O Ferrymasters and their operations. Understanding their business model and how they fit into the larger logistics landscape will help you tailor your conversations during interviews and show that you're genuinely interested in being part of their team.
We think you need these skills to ace Customs Import and Export Administrator
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customs declarations and logistics. Include specific examples of your work with systems like CDS, Destin8, CNS, and IPAFFS to demonstrate your expertise.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the key responsibilities outlined in the job description, particularly your ability to manage customs entries and liaise with clients.
Showcase Communication Skills: Since strong communication is essential for this role, provide examples in your application that illustrate your ability to effectively communicate with clients and collaborate with team members.
Highlight Attention to Detail: Emphasise your detail-oriented nature by mentioning specific instances where your accuracy in processing customs declarations led to successful outcomes. This will show that you can handle the responsibilities of the position effectively.
How to prepare for a job interview at P&O Ferrymasters
✨Know Your Customs Regulations
Familiarise yourself with the latest customs regulations and procedures relevant to imports and exports. Being able to discuss these confidently will demonstrate your expertise and commitment to compliance.
✨Highlight Relevant Experience
Prepare to share specific examples from your past roles that showcase your experience with customs declarations and systems like CDS, Destin8, or CNS. This will help the interviewer see how your background aligns with their needs.
✨Demonstrate Strong Communication Skills
Since liaising with clients is a key part of the role, practice articulating how you would handle client queries and ensure clear communication. Show that you can convey complex information in an understandable way.
✨Show Your Organisational Skills
Be ready to discuss how you manage multiple tasks and prioritise effectively. Providing examples of how you've successfully handled busy periods or tight deadlines will illustrate your organisational abilities.
