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- Tasks: Join a dedicated team processing customs declarations and ensuring smooth delivery for clients.
- Company: P&O Ferrymasters is a leading logistics company, part of DP World, facilitating global trade.
- Benefits: Enjoy competitive salary, travel discounts, pension scheme, and personal development opportunities.
- Why this job: Be part of a dynamic team impacting global logistics while developing your skills in a supportive environment.
- Qualifications: Experience in customs declarations, strong organisational skills, and excellent communication abilities required.
- Other info: Full-time role with rotating Saturday shifts; based in Ipswich or Dover.
The predicted salary is between 20000 - 22000 £ per year.
You will be part of a highly dedicated team of Customs professionals, which is responsible for delivering the highest quality of service to an internationally dedicated client base.
Location: Ipswich, or Dover
Hours per week: Full-time – Monday to Friday with a rotating Saturday shift (currently one week in three or four, after working a Saturday you will have a day off in following week), shifts: 0700hrs to 1500hrs and 0900hrs to 1700hrs, currently one week in three or four with an early start.
Salary: £25,000-27,500 p.a.
Key responsibilities:- You will be responsible for ensuring customs declarations are processed in a timely manner and ensuring any queries are dealt with as soon as possible.
- Recording and reviewing customs declaration requests from clients.
- Updating systems with all relevant customs declaration information in an effective and efficient way.
- Recording details of duties paid by P&O Ferrymasters and ensuring recovery from clients.
- Liaising with clients to ensure their customs declaration needs are met.
- Ensuring sufficient information is received and shared with the carriers to maintain a smooth delivery service to final destination and avoids delays.
- Assisting the Customs Declarations Manager in achieving team objectives and delivering service excellence to our clients.
- Most importantly, we are looking for a Customs Clearance Clerk who has strong import and export declaration experience.
- You will also have knowledge of CDS (Home use entries, IP, Simplified Frontier Declarations), Destin8 and CNS (Compass).
- An understanding of Microsoft software.
- Excellent organisational skills, including ability to prioritise and manage own workload.
- Attention to detail and accuracy, with the ability to deal with large amounts of information.
- Ability to quickly adjust with decisiveness and integrity.
- Excellent communication and influencing skills (both verbal and written).
- Ability to speak another European language would also be an advantage.
- Ability to work shifts and cover some bank holidays.
We are P&O Ferrymasters, and we work with some of the largest companies in the world to make sure that their goods get to where they need to on time and efficiently. We have locations across Europe and the Northern Mediterranean and our routes cover road, rail, and sea. We operate from over 20 locations in 13 countries and work with some of the best-known global household names. We are a part of DP World who are one of the largest global logistics companies in the world; at any one time 10% of all shipping containers in the world are being shipped by DP World. We are proud to lead the future of logistics to help enable global trade in the 21st century and beyond.
We offer:P&O Ferrymasters offers a competitive package in line with the seniority of the position. Salary will be dependent on experience of the successful candidate. Other benefits include Company pension, P&O Ferries travel discounts, Employee Assistance Scheme and an employee wellbeing programme along with opportunities for personal and professional training and development.
Time to act! Do you have what we’re looking for? And does this sound like the perfect opportunity for you? We hope so – in which case, now’s the time to let us know!
Locations
Customs Declaration Clerk employer: P&O Ferrymasters
Contact Detail:
P&O Ferrymasters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customs Declaration Clerk
✨Tip Number 1
Familiarise yourself with the specific customs regulations and procedures relevant to the role. Understanding CDS, Destin8, and CNS will give you a significant edge during the interview process.
✨Tip Number 2
Highlight your organisational skills by preparing examples of how you've managed workloads or prioritised tasks in previous roles. This will demonstrate your ability to handle the demands of the Customs Declaration Clerk position.
✨Tip Number 3
Brush up on your communication skills, especially if you speak another European language. Being able to communicate effectively with clients and carriers is crucial, so be ready to showcase this ability.
✨Tip Number 4
Research P&O Ferrymasters and their operations. Understanding their business model and how they fit into the global logistics landscape will help you align your answers with their values and objectives during the interview.
We think you need these skills to ace Customs Declaration Clerk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in customs declarations, particularly your knowledge of CDS, Destin8, and CNS. Use specific examples to demonstrate your skills in managing customs processes and liaising with clients.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the logistics industry. Mention your organisational skills and attention to detail, and explain how these qualities will help you excel as a Customs Declaration Clerk.
Highlight Communication Skills: Since excellent communication is key for this role, emphasise your verbal and written communication skills in your application. Provide examples of how you've effectively communicated with clients or colleagues in previous roles.
Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for this position.
How to prepare for a job interview at P&O Ferrymasters
✨Showcase Your Customs Knowledge
Make sure to highlight your experience with customs declarations, especially your familiarity with CDS, Destin8, and CNS. Be prepared to discuss specific examples of how you've successfully managed customs processes in the past.
✨Demonstrate Organisational Skills
Since the role requires excellent organisational skills, come prepared to explain how you prioritise tasks and manage your workload. You might want to share a situation where your organisational abilities led to a successful outcome.
✨Communicate Effectively
Strong communication skills are essential for this position. Practice articulating your thoughts clearly and concisely, and be ready to provide examples of how you've effectively liaised with clients or team members in previous roles.
✨Prepare for Scenario Questions
Expect questions that assess your ability to handle real-life scenarios related to customs declarations. Think about potential challenges you might face in the role and how you would address them, demonstrating your problem-solving skills.
