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- Tasks: Join a dedicated team processing customs declarations and ensuring smooth delivery for clients.
- Company: P&O Ferrymasters is a leading logistics company, part of DP World, facilitating global trade.
- Benefits: Enjoy competitive salary, travel discounts, pension scheme, and personal development opportunities.
- Why this job: Be part of a dynamic team impacting global logistics while developing your skills in a supportive environment.
- Qualifications: Experience in customs declarations, strong organisational skills, and knowledge of Microsoft software required.
- Other info: Full-time role with rotating Saturday shifts; opportunity to work in a fast-paced international setting.
The predicted salary is between 20000 - 22000 £ per year.
You will be part of a highly dedicated team of Customs professionals, which is responsible for delivering the highest quality of service to an internationally dedicated client base.
Location: Ipswich, London Gateway, Dover
Hours per week: Full-time – Monday to Friday with a rotating Saturday shift (currently one week in three or four, after working a Saturday you will have a day off in following week)
Shifts: 0700hrs to 1500hrs and 0900hrs to 1700hrs, currently one week in three or four with an early start
Salary: £25,000-27,500 p.a.
Key responsibilities- You will be responsible for ensuring customs declarations are processed in a timely manner and ensuring any queries are dealt with as soon as possible.
- Recording and reviewing customs declaration requests from clients.
- Updating systems with all relevant customs declaration information in an effective and efficient way.
- Recording details of duties paid by P&O Ferrymasters and ensuring recovery from clients.
- Liaising with clients to ensure their customs declaration needs are met.
- Ensuring sufficient information is received and shared with the carriers to maintain a smooth delivery service to final destination and avoids delays.
- Assisting the Customs Declarations Manager in achieving team objectives and delivering service excellence to our clients.
- Most importantly, we are looking for a Customs Clearance Clerk who has strong import and export declaration experience.
- You will also have knowledge of CDS (Home use entries, IP, Simplified Frontier Declarations), Destin8 and CNS (Compass).
- An understanding of Microsoft software.
- Excellent organisational skills, including ability to prioritise and manage own workload.
- Attention to detail and accuracy, with the ability to deal with large amounts of information.
- Ability to quickly adjust with decisiveness and integrity.
- Excellent communication and influencing skills (both verbal and written).
- Ability to speak another European language would also be an advantage.
- Ability to work shifts and cover some bank holidays.
We are P&O Ferrymasters, and we work with some of the largest companies in the world to make sure that their goods get to where they need to on time and efficiently. We have locations across Europe and the Northern Mediterranean and our routes cover road, rail, and sea. We operate from over 20 locations in 13 countries and work with some of the best-known global household names. We are a part of DP World who are one of the largest global logistics companies in the world; at any one time 10% of all shipping containers in the world are being shipped by DP World. We are proud to lead the future of logistics to help enable global trade in the 21st century and beyond.
We offerP&O Ferrymasters offers a competitive package in line with the seniority of the position. Salary will be dependent on experience of the successful candidate. Other benefits include Company pension, P&O Ferries travel discounts, Employee Assistance Scheme and an employee wellbeing programme along with opportunities for personal and professional training and development.
Time to act! Do you have what we’re looking for? And does this sound like the perfect opportunity for you? We hope so – in which case, now’s the time to let us know!
Locations
Customs Declaration Clerk employer: P&O Ferrymasters
Contact Detail:
P&O Ferrymasters Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customs Declaration Clerk
✨Tip Number 1
Familiarise yourself with the specific customs regulations and procedures relevant to the role. Understanding CDS, Destin8, and CNS will give you a significant edge during the interview process.
✨Tip Number 2
Highlight your organisational skills by preparing examples of how you've managed workloads in previous roles. Be ready to discuss how you prioritise tasks effectively, especially when dealing with large volumes of information.
✨Tip Number 3
Brush up on your communication skills, as you'll need to liaise with clients regularly. Practise articulating complex customs processes clearly and concisely, which will demonstrate your ability to influence and inform stakeholders.
✨Tip Number 4
If you speak another European language, make sure to mention it! This could set you apart from other candidates and show your potential to engage with a diverse client base.
We think you need these skills to ace Customs Declaration Clerk
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Customs Declaration Clerk. Familiarise yourself with customs declaration processes and the specific requirements mentioned in the job description.
Tailor Your CV: Highlight your relevant experience in customs declarations, especially any knowledge of CDS, Destin8, and CNS. Make sure to emphasise your organisational skills and attention to detail, as these are crucial for the role.
Craft a Strong Cover Letter: Write a compelling cover letter that showcases your passion for the logistics industry and your ability to meet the needs of clients. Mention any additional languages you speak, as this could give you an edge.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any errors. Ensure that your communication is clear and professional, as excellent written communication skills are essential for this position.
How to prepare for a job interview at P&O Ferrymasters
✨Showcase Your Customs Knowledge
Make sure to brush up on your knowledge of customs declarations, especially CDS, Destin8, and CNS. Be prepared to discuss your previous experience with import and export declarations, as this will demonstrate your suitability for the role.
✨Demonstrate Organisational Skills
During the interview, highlight your ability to manage your workload effectively. Share examples of how you've prioritised tasks in the past, especially when dealing with large amounts of information or tight deadlines.
✨Communicate Clearly
Excellent communication skills are crucial for this role. Practice articulating your thoughts clearly and concisely, both verbally and in writing. Consider preparing a few scenarios where you successfully liaised with clients or resolved queries.
✨Be Ready for Shift Work
Since the position involves shift work, be prepared to discuss your flexibility regarding working hours. Show enthusiasm for the role and express your willingness to adapt to the rotating Saturday shifts and bank holidays.
