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For Companies At a Glance
- Tasks: Coordinate contracts, manage bookings, and ensure smooth operations for customer deliveries.
- Company: Join P&O Ferrymasters, a leader in global logistics with a strong reputation.
- Benefits: Enjoy a competitive salary, pension, travel perks, and personal development opportunities.
- Why this job: Be part of a dynamic team impacting global trade while developing your skills.
- Qualifications: Experience in customer-focused roles, excellent communication, and organisational skills required.
- Other info: Full-time role based in Newport, with a supportive work culture.
The predicted salary is between 22000 - 26000 £ per year.
Join P&O Ferrymasters and work as part of a highly dedicated and professional team consisting of experienced Customer Service Representatives and transport experts to provide a high service level for our customer, based in our office in Scunthorpe/Newport on a full-time permanent basis.
Your role:
As the successful Contract Co-ordinator, you will report into the Operations Supervisor to ensure the continuing day to day running of our customers contracts, ensuring collection and delivery expectations are met effectively and efficiently.
Key responsibilities:
- Raise and manage bookings keeping key personnel informed of all necessary changes
- Liaise with Asset and Charter contacts to achieve optimum service
- Support activities such as customs clearance and standkit change overs
- Collate information relevant for various KPI's on a weekly and monthly basis and report to line manager
- Liaise with P&OFM employees at other sites to maximise efficiencies for the customer
- Daily liaison with Customer personnel in a professional manner.
About you:
We are on the lookout for an experienced Contract Co-ordinator, with experience of working in a customer focused operational role. Along with excellent communication and customer service skills with the ability to develop and maintain good working relationships at all levels. You will possess excellent organisational skills and can manage your workload efficiently, while your attention to detail ensures accuracy in dealing with information. Ideally will have H&S knowledge and logistics experience.
We offer:
A salary of £26,000 - £30,000 per annum (depending on experience), working full-time, 40 hours per week Monday to Friday. Other benefits include Company pension, P&O Ferries travel concessions, and an Employee Assistance Scheme, backed by a wellbeing programme along with opportunities for personal and professional training and development. We also offer a benefits platform including a range of voluntary health insurances, cycle to work, and retail discounts.
Do you have what we're looking for? And does this Contract Co-ordinator role sound like the perfect opportunity for you? We hope so - in which case, now's the time to let us know! Please apply with your CV and covering letter as soon as possible. We look forward to hearing from you!
Please check your email inbox and spam/junk mail folder for any email correspondence for this vacancy. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments.
No recruitment agencies, please.
Contract Co-ordinator in Newport employer: P&O Ferrymasters.
Contact Detail:
P&O Ferrymasters. Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Co-ordinator in Newport
✨Tip Number 1
Familiarise yourself with the logistics and transport industry, especially focusing on customer service roles. Understanding the key challenges and trends in this sector will help you speak confidently about your experience and how it aligns with the role.
✨Tip Number 2
Network with professionals in the logistics field, particularly those who work at P&O Ferrymasters or similar companies. Engaging with them on platforms like LinkedIn can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss specific examples of how you've managed contracts or bookings in previous roles. Highlighting your organisational skills and attention to detail will demonstrate your capability to handle the responsibilities outlined in the job description.
✨Tip Number 4
Research P&O Ferrymasters and their operations thoroughly. Being able to articulate why you want to work for them and how you can contribute to their success will set you apart from other candidates.
We think you need these skills to ace Contract Co-ordinator in Newport
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customer service and logistics. Emphasise your organisational skills and any previous roles that involved contract management or coordination.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention specific experiences that demonstrate your ability to manage contracts and liaise with customers effectively.
Highlight Key Skills: Focus on showcasing your communication skills, attention to detail, and ability to work under pressure. These are crucial for the Contract Co-ordinator position and should be evident in both your CV and cover letter.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at P&O Ferrymasters.
✨Know the Company
Before your interview, take some time to research P&O Ferrymasters. Understand their operations, values, and the logistics industry they operate in. This will help you tailor your answers and show genuine interest in the role.
✨Highlight Relevant Experience
Make sure to emphasise your previous experience in customer-focused operational roles. Be ready to discuss specific examples where you've successfully managed contracts or improved service levels, as this aligns with the key responsibilities of the Contract Co-ordinator position.
✨Demonstrate Communication Skills
Since excellent communication is crucial for this role, prepare to showcase your ability to liaise effectively with various stakeholders. You might want to share examples of how you've built strong working relationships in past positions.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills and attention to detail. Think about situations where you've had to manage changes in bookings or handle customs clearance, and be ready to explain your approach and the outcomes.
