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- Tasks: Support daily operations and manage customer contracts in a dynamic logistics environment.
- Company: P&O Ferrymasters is a leading logistics provider focused on delivering exceptional service.
- Benefits: Enjoy a fixed-term contract with opportunities for professional growth and teamwork.
- Why this job: Join a dedicated team, enhance your skills, and make a real impact in logistics.
- Qualifications: Previous experience in customer-focused roles is essential; strong communication skills are a must.
- Other info: This role is based in Corby, Northamptonshire, and offers a chance to work with industry professionals.
The predicted salary is between 28800 - 43200 £ per year.
Contract Co-ordinator – Are you looking for a career in logistics? Can you develop good relationships with customers and suppliers? If so, P&O Ferrymasters are looking for a Contract Co-ordinator to join us on a fixed-term contract for 6 months in Corby, Northamptonshire! Join our team if you are looking for a challenging and rewarding career! Your role: As Contract Co-ordinator you will be responsible for supporting the Operations Supervisor to ensure the continuing day to day running of our customer’s contract. You will be part of a highly dedicated and professional team consisting of experienced Customer Service Representatives and transport professionals to provide a high service level for our customer. Other key responsibilities for Contract Co-ordinator: Raise and manage bookings keeping key personnel informed of all necessary changes and liaising with other departments to achieve optimum service. Ensure collection and delivery expectations are met in both an effective and efficient way. Daily liaison with Customer personnel in a professional manner. Support activities such as customs clearance and standkit change overs. Collate information relevant for various KPI’s on a weekly and monthly basis and report to line manager, as well as liaise with P&OFM employees at other sites to maximise efficiencies for the customer. About you: You will have previous experience of working in a customer focussed operational role. You will have…
Contract Co-ordinator employer: P&O Ferrymasters Ltd
Contact Detail:
P&O Ferrymasters Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Contract Co-ordinator
✨Tip Number 1
Familiarize yourself with the logistics industry and the specific challenges faced by contract coordinators. Understanding the nuances of customer service in this field will help you stand out during conversations.
✨Tip Number 2
Network with professionals in the logistics sector, especially those who have experience in contract coordination. Engaging with them can provide valuable insights and potentially lead to referrals.
✨Tip Number 3
Prepare to discuss your previous experiences in customer-focused roles. Be ready to share specific examples of how you've successfully managed relationships and resolved issues.
✨Tip Number 4
Research P&O Ferrymasters and their operations. Understanding their values and how they approach customer service will allow you to align your responses with their expectations during discussions.
We think you need these skills to ace Contract Co-ordinator
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Contract Co-ordinator position. Highlight key responsibilities and required skills, and think about how your experience aligns with these.
Tailor Your CV: Customize your CV to emphasize your previous experience in customer-focused operational roles. Include specific examples of how you've successfully managed bookings or liaised with customers and suppliers.
Craft a Compelling Cover Letter: Write a cover letter that showcases your enthusiasm for the logistics industry and your ability to develop strong relationships with customers and suppliers. Mention your relevant experience and how it prepares you for this role.
Proofread Your Application: Before submitting your application, carefully proofread all documents for spelling and grammatical errors. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at P&O Ferrymasters Ltd
✨Show Your Customer Service Skills
Since the role requires a strong focus on customer relationships, be prepared to share specific examples of how you've successfully managed customer interactions in the past. Highlight your ability to resolve issues and maintain a positive rapport.
✨Demonstrate Your Logistics Knowledge
Familiarize yourself with logistics terminology and processes. Be ready to discuss how you can contribute to the day-to-day operations and support the Operations Supervisor effectively.
✨Prepare for Scenario Questions
Expect questions that assess your problem-solving skills in real-world scenarios. Think about situations where you had to manage bookings or coordinate with multiple departments, and be ready to explain your thought process.
✨Ask Insightful Questions
Prepare thoughtful questions about the company's operations and team dynamics. This shows your genuine interest in the role and helps you understand how you can fit into their existing structure.
