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- Tasks: Manage customs declarations and ensure smooth shipment processes for international clients.
- Company: Join P&O Ferrymasters, a leading logistics company part of DP World, facilitating global trade.
- Benefits: Enjoy a competitive salary, travel concessions, wellness programmes, and opportunities for personal development.
- Why this job: Be part of a dynamic team, contribute to global logistics, and enhance your career in a thriving industry.
- Qualifications: Experience in import/export processes and strong organisational skills are essential; multilingual skills are a plus.
- Other info: Full-time role with rotating Saturday shifts and a supportive work environment.
The predicted salary is between 25000 - 28000 £ per year.
Join P&O Ferrymasters and work as part of a dedicated Customs team in our office in Dover, Kent on a full-time permanent basis.
Your role:
As our Import/ Export Clerk, you will be delivering the highest quality of service to an internationally dedicated client base. From managing customs declarations and ensuring that every shipment runs smoothly.
Key responsibilities:
- Ensure timely processing of customs declarations and promptly address any queries from clients.
- Record and review customs declaration requests, maintaining accurate and up-to-date information in our systems.
- Keep track of duties paid by P&O Ferrymasters, ensuring recovery from clients where necessary.
- Liaise effectively with clients to understand and fulfill their customs declaration needs.
- Share critical information with carriers to guarantee seamless delivery and avoid delays.
- Collaborate with the Customs Declarations Manager to achieve team objectives and maintain service excellence.
About you:
We are on the lookout for an experienced Import/ Export Clerk with a strong background in import and export declaration processes. Your experience with Customs Declaration Service (CDS), Destin8, and CNS (Compass) will be invaluable. You possess excellent organisational skills and can manage your workload efficiently, while your attention to detail ensures accuracy in dealing with intricate information. Strong communication skills as well as ability to influence, collaborate effectively along with flexibility to work shifts and cover some bank holidays is also essential. If you are multilingual, that would be a bonus!
We offer:
A salary of £25,000 - £28,000 per annum (depending on experience), working full-time, Monday to Friday, with a rotating Saturday shift (one week in three or four). Shifts run from 0700hrs to 1500hrs and 0900hrs to 1700hrs. After working a Saturday, you will enjoy a day off in the following week. Other benefits include Company pension, P&O Ferries travel concessions, and an Employee Assistance Scheme, backed by a wellbeing programme along with opportunities for personal and professional training and development. We also offer a benefits platform including a range of voluntary health insurances, cycle to work, and retail discounts.
Do you have what we’re looking for? And does this Import/ Export Coordinator sound like the perfect opportunity for you? We hope so – in which case, now’s the time to let us know! Please apply with your CV and covering letter as soon as possible. We look forward to hearing from you!
Please check your email inbox and spam/junk mail folder for any email correspondence for this vacancy. If you require any reasonable adjustments such as access or information in an alternative format, please inform us soon as you are able so that we can make the appropriate adjustments. No recruitment agencies, please.
Import/ Export Clerk employer: P&O Ferrymasters Ltd
Contact Detail:
P&O Ferrymasters Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Import/ Export Clerk
✨Tip Number 1
Familiarise yourself with the Customs Declaration Service (CDS), Destin8, and CNS systems. Having hands-on experience or knowledge of these platforms will give you a significant edge during the interview process.
✨Tip Number 2
Brush up on your communication skills, especially in a multilingual context. Being able to converse in multiple languages can set you apart from other candidates and is a bonus for this role.
✨Tip Number 3
Network with professionals in the logistics and customs field. Attend industry events or join relevant online forums to connect with others who may provide insights or even referrals for the position.
✨Tip Number 4
Prepare to discuss specific scenarios where you've successfully managed customs declarations or resolved client queries. Real-life examples will demonstrate your expertise and problem-solving abilities to the hiring team.
We think you need these skills to ace Import/ Export Clerk
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in customs declarations and logistics. Include specific examples of your work with Customs Declaration Service (CDS), Destin8, and CNS to demonstrate your expertise.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the key responsibilities outlined in the job description, such as managing customs declarations and liaising with clients.
Highlight Communication Skills: Since strong communication skills are essential for this role, provide examples in your application that showcase your ability to collaborate effectively and influence others, especially in a customs context.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for an Import/Export Clerk.
How to prepare for a job interview at P&O Ferrymasters Ltd
✨Know Your Customs Regulations
Familiarise yourself with the latest customs regulations and procedures, especially those related to the Customs Declaration Service (CDS), Destin8, and CNS. Being able to discuss these topics confidently will demonstrate your expertise and readiness for the role.
✨Showcase Your Organisational Skills
Prepare examples that highlight your organisational skills and ability to manage multiple tasks efficiently. Discuss how you have successfully handled customs declarations in the past, ensuring accuracy and timeliness.
✨Demonstrate Strong Communication Abilities
Since liaising with clients and carriers is crucial, be ready to provide examples of how you've effectively communicated complex information in previous roles. Highlight any experience you have in influencing or collaborating with others to achieve objectives.
✨Be Ready for Scenario Questions
Expect scenario-based questions that assess your problem-solving skills in real-time situations. Think about potential challenges you might face as an Import/Export Clerk and how you would address them, particularly regarding customs declarations and client queries.
