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- Tasks: Support senior management with admin tasks and customer inquiries in a dynamic environment.
- Company: Join DP World, a key player in Britain's trading future.
- Benefits: Enjoy a competitive salary, hybrid work model, and growth opportunities.
- Why this job: Be part of a team that shapes logistics and trading solutions.
- Qualifications: Strong communication skills and proficiency in Microsoft Office required.
- Other info: Diverse workplace committed to empowering authentic selves.
The predicted salary is between 30000 - 42000 £ per year.
Overview
Job Description: About the Role – DP World in the UK is at the heart of Britain\’s trading future, providing the right trading infrastructure, smart logistical solutions and the benefits of freeport status to our customers. An excellent opportunity has opened within Commercial Team for a Customer Service Administrator on a 12 month contract.
Location: Southampton
Hours: 9am – 5.30pm (Hybrid Model)
Responsibilities
- Provide administrative support to senior management
- Multiple calendar management, coordinating communication responses, events and manage logistics for internal and external meetings
- Prepare correspondence, presentations and reports
- Organise and maintain department SharePoint folders
- Assist teams with customer inquiries
- Liaise and build relationships with internal departments to resolve operational issues
- Monitor and manage Team email inboxes
- Support the team with general administrative duties
- Management of department procurement and invoicing responsibilities
- Assist in developing and improving Standard Operating Procedures for services/products
- General adhoc duties to support the team
- Proven experience in team administrative support
Qualifications
- Excellent verbal, written and interpersonal communication skills
- Strong organisational and time-management abilities
- Proficiency in Microsoft Office Suite
- Ability to multitask and prioritise effectively
- Professional demeanour and a proactive attitude
- Ability to work independently and as part of a team
- High attention to detail and problem-solving skills
- Experience working in a fast-paced office environment
- Familiarity with data analysis and reporting
Eligibility & Requirements
Note: All of our roles are subject to the following: Eligibility to work in the UK. A full valid UK driving licence or appropriate international licence allowing you to drive on UK roads. No unspent criminal convictions. Health and safety requirements may apply for safety-critical roles, including health and medical and fitness checks (weight, height, blood pressure, hearing, etc.). We may close our roles early, depending on the number of applications received.
Compensation and company information: DP World offers exciting and challenging roles within a growing international organization. We strive to hire and develop the right people, locally and globally, offering a market‑competitive compensation package.
EEO statement: DP World is committed to the principles of Equal Employment Opportunity (EEO). We believe that employees are happiest when empowered to be their true, authentic selves. We welcome applicants from diverse backgrounds.
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UK Customer Service Administrator employer: P&O Ferries Ltd
Contact Detail:
P&O Ferries Ltd Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land UK Customer Service Administrator
✨Tip Number 1
Network like a pro! Reach out to people in your industry on LinkedIn or at local events. A friendly chat can lead to opportunities you might not find on job boards.
✨Tip Number 2
Prepare for interviews by researching the company and role. Know what DP World is all about and how you can contribute to their mission. This shows you're genuinely interested!
✨Tip Number 3
Practice your communication skills. As a Customer Service Administrator, you'll need to be clear and concise. Role-play with a friend or use online resources to sharpen those skills.
✨Tip Number 4
Apply through our website! It’s the best way to ensure your application gets seen. Plus, we love seeing candidates who take that extra step to connect with us directly.
We think you need these skills to ace UK Customer Service Administrator
Some tips for your application 🫡
Tailor Your Application: Make sure to customise your CV and cover letter for the Customer Service Administrator role. Highlight your relevant experience in administrative support and customer service, as this will show us that you understand what we're looking for.
Show Off Your Skills: Don’t forget to mention your proficiency in Microsoft Office Suite and any experience with data analysis. We want to see how your skills can help us improve our operations and support the team effectively.
Be Professional Yet Authentic: While we appreciate a professional demeanour, we also value authenticity. Let your personality shine through in your application – it helps us get to know the real you!
Apply Through Our Website: For the best chance of success, make sure to apply directly through our website. This way, your application goes straight to us, and we can review it promptly!
How to prepare for a job interview at P&O Ferries Ltd
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Customer Service Administrator. Familiarise yourself with the job description and think about how your skills align with the tasks mentioned, like managing calendars and handling customer inquiries.
✨Show Off Your Communication Skills
Since this role requires excellent verbal and written communication, prepare to demonstrate these skills during the interview. Practice articulating your thoughts clearly and consider bringing examples of past correspondence or reports you've prepared.
✨Be Ready to Multitask
The ability to multitask is crucial for this position. Think of specific instances where you've successfully managed multiple priorities at once. Be prepared to discuss how you stay organised and ensure nothing falls through the cracks.
✨Highlight Your Problem-Solving Skills
This role involves liaising with various departments to resolve operational issues. Prepare examples of challenges you've faced in previous roles and how you approached solving them. This will show your proactive attitude and high attention to detail.