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- Tasks: Supervise pool areas, ensuring safety and cleanliness while providing excellent guest service.
- Company: Join P&O Cruises, Britain's largest cruise line, part of Carnival Corporation PLC.
- Benefits: Enjoy a vibrant work culture, career growth opportunities, and the chance to work at sea.
- Why this job: Make holiday memories unforgettable by ensuring a safe and enjoyable poolside experience for guests.
- Qualifications: Must have lifeguard experience, RLSS qualification, and strong English communication skills.
- Other info: We value inclusivity and welcome applications from all backgrounds.
The predicted salary is between 24000 - 36000 £ per year.
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P&O Cruises – Pool Supervisor / Lifeguard
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Client:
Location:
United Kingdom
Job Category:
Other
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EU work permit required:
Yes
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Job Reference:
fa6fbe308e1f
Job Views:
13
Posted:
13.08.2025
Expiry Date:
27.09.2025
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Job Description:
P&O Cruises is Britain’s biggest cruise line. We are part of Carnival Corporation PLC and we have been for 20 years, with amazing career opportunities across the fleet, we’ll help you settle into an exciting life at sea as part of our P&O Cruises family.
Are you passionate about safety and guest experience? Join our team as a pool supervisor/lifeguard, and help us ensure a safe, secure and relaxing poolside environment for every guest. Your vigilance and dedication will be the reason holiday memories are carefree and joyful.
Being a safeguarding role, we have strict requirements to apply for this role.
To apply for this role, you must have the following ability / experience / qualifications:
- Previous experience of working as a lifeguard in a swimming pool environment.
- Competent swimmer, able to swim 100m both on front and on back (unaided by using recognised stroke).
- RLSS Emergency Response (Swimming Pools) Qualification
- Good command of spoken English and be able to educate users to the risks involved with poor behaviours, able to build rapport to effectively influence guest behaviours and effectively deal with any guest issues or complaints.
- Good command of written English to facilitate accident / incident and complaint recording accurately.
- Provide first aid assistance for minor ailments / accidents and contact the medical team for more severe cases.
- Recognise safeguarding issues and be able to respond appropriately.
Primary Responsibility of the Role:
- Provide the highest level of passenger service, maintaining high standards and striving to provide passenger satisfaction.
- Ensure passenger safety while in the pool and/or the deck area, by monitoring the pool area at all times.
- Respond to any situations / incidents safely and promptly.
- Keep the pool deck area clean and tidy and clear away food and beverage service items such as rubbish and used towels regularly.
- Assist in setting up the pool and surrounding deck area with sun chairs laid out and correctly positioned at start and end of day.
- Ensure the area is stocked correctly with towels and supplies, replenishing when necessary. Inform line manager of required supplies and any equipment related issues.
- Open and close the pool area appropriately and in liaison with the Deck Department.
- Regularly attend Sail Away parties and other corporate sponsored social events, interacting with passengers as part of regular work duties.
We are working hard to build a flexible and inclusive culture. As part of our culture difference is valued and our people can be themselves. We welcome applications from everyone because inclusivity is at the heart of everything we do. We do not discriminate on the basis of age, disability, gender, race, religion or belief, sexual orientation, marriage & civil partnership and pregnancy & maternity.
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P&O Cruises - Pool Supervisor / Lifeguard employer: P&O Cruises
Contact Detail:
P&O Cruises Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land P&O Cruises - Pool Supervisor / Lifeguard
✨Tip Number 1
Familiarise yourself with P&O Cruises' values and mission. Understanding their commitment to guest experience and safety will help you align your responses during interviews, showcasing that you're a perfect fit for their team.
✨Tip Number 2
Highlight your lifeguarding experience in conversations or networking opportunities. Share specific examples of how you've ensured safety and dealt with incidents effectively, as this will demonstrate your capability and readiness for the role.
✨Tip Number 3
Practice your communication skills, especially in English. Since you'll need to educate guests about safety and handle complaints, being articulate and confident will set you apart from other candidates.
✨Tip Number 4
Engage with current or former employees of P&O Cruises on social media platforms. They can provide insights into the company culture and expectations, which can be invaluable when preparing for interviews.
We think you need these skills to ace P&O Cruises - Pool Supervisor / Lifeguard
Some tips for your application 🫡
Highlight Relevant Experience: Make sure to emphasise your previous experience as a lifeguard, particularly in a swimming pool environment. Detail any specific responsibilities you had and how they relate to the role at P&O Cruises.
Showcase Qualifications: Clearly list your RLSS Emergency Response (Swimming Pools) Qualification and any other relevant certifications. This will demonstrate your preparedness for the safeguarding responsibilities of the role.
Demonstrate Communication Skills: Since good command of spoken and written English is essential, provide examples of how you've effectively communicated with guests or colleagues in past roles. This could include handling complaints or educating users about safety.
Express Passion for Guest Experience: In your application, convey your enthusiasm for ensuring guest safety and satisfaction. Share any experiences where you went above and beyond to create a positive environment for guests.
How to prepare for a job interview at P&O Cruises
✨Show Your Lifeguard Experience
Be ready to discuss your previous experience as a lifeguard in detail. Highlight specific situations where you ensured safety and dealt with guest issues effectively, as this will demonstrate your capability for the role.
✨Demonstrate Your Communication Skills
Since good command of spoken and written English is crucial, practice explaining safety protocols clearly. You might be asked how you would educate guests about pool safety, so think of examples that showcase your ability to build rapport.
✨Prepare for Scenario Questions
Expect scenario-based questions where you may need to respond to incidents or guest complaints. Think through how you would handle various situations, focusing on safety and guest satisfaction, as these are key aspects of the role.
✨Emphasise Your Team Spirit
P&O Cruises values teamwork, so be prepared to discuss how you work well with others. Share examples of how you've collaborated with colleagues in past roles to create a safe and enjoyable environment for guests.