At a Glance
- Tasks: Support online customers with their orders and manage e-commerce platforms.
- Company: Join a long-established business with a friendly team atmosphere.
- Benefits: Competitive salary, full training, pension scheme, and on-site gym.
- Other info: Great opportunity for career development in a supportive environment.
- Why this job: Perfect for those who thrive in fast-paced environments and love customer interaction.
- Qualifications: Experience with e-commerce platforms and strong communication skills.
The predicted salary is between 28000 - 28500 £ per year.
We are looking for a detail focused Online Sales Assistant to support our online customers as they place orders for industrial components on our website. This is an excellent opportunity for someone who enjoys working in a fast-paced environment, delivering excellent customer service and growing online sales.
Key Responsibilities:
- Processing and managing online orders from multiple sales channels
- Responding promptly to customer enquiries via email, web chat and telephone
- Preparing quotations and following up opportunities where appropriate
- Updating customers on order progress, deliveries and product availability
- Resolving customer queries professionally and efficiently
- Liaising with suppliers and internal departments to ensure timely order fulfilment
- Maintaining accurate customer and order records
- Adding new products, images and content to company websites and online marketplaces
- Assisting with the optimisation and day-to-day management of e-commerce platforms
- Supporting the wider sales team in identifying opportunities to grow online sales
Desirable:
- Experience using eBay, Amazon, Shopify or other e-commerce platforms
- Experience maintaining product listings or website content
- Previous experience within an industrial, engineering or technical products environment
What We Offer:
- Competitive salary based on experience
- Full training and ongoing support
- Opportunity to develop within a long-established and growing business
- Friendly and supportive team environment
- Company pension scheme
- Workplace Health Scheme
- On-site Gym
- On-site parking
This role is office based in our Antrim Head Office. We are an equal opportunities employer.
Skills: Microsoft Office
Online Sales Assistant TLNT1_NI employer: Pneutrol International Limited
Join our dynamic team as an Online Sales Assistant in Antrim, where you will thrive in a fast-paced environment dedicated to delivering exceptional customer service. We offer a competitive salary, comprehensive training, and a supportive work culture that fosters personal and professional growth, alongside unique benefits such as an on-site gym and health scheme. Be part of a long-established company that values its employees and encourages the development of your skills in the e-commerce sector.
Contact Details:
Pneutrol International Limited Recruitment Team
