At a Glance
- Tasks: Manage client relationships, ensuring retention and revenue growth while mitigating risks.
- Company: Join PNC, a leading financial services company with a supportive culture.
- Benefits: Enjoy a balanced work environment with opportunities for professional growth.
- Other info: Work in a dynamic office setting in Hayward Heath, UK.
- Why this job: Make a real impact by helping clients achieve their financial goals.
- Qualifications: Experience in managing SAAS clients and strong relationship management skills.
The predicted salary is between 36000 - 60000 £ per year.
At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve. We are all united in delivering the best experience for our customers. We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.
This position will reside in the United Kingdom and PNC will not assist with relocation or sponsorship of non-local candidates.
Preferences:- Experience managing SAAS (software as a service) clients within the technology lending sector.
PNC is an in‑office company that fosters a supportive culture where employees can thrive and achieve balance. We encourage candidates to connect with their recruiter and hiring manager to understand workplace expectations and ensure the role aligns with their goals.
Job Description:- Coordinates relationship management activities with existing clients to ensure client retention, risk management and revenue growth.
- Typically works with clients with moderate levels of risk and complexity of needs.
- Generally works with a moderate degree of supervision.
- With modest oversight, handles the origination, negotiation and documentation of credit and non-credit products and services.
- Prepares approval documents using judgment and guidance from manager to identify risks and mitigants, and analyze credit, collateral strength, and financial worthiness of loan/transaction parties.
- Within stated guidelines effectively manages risk/return and drive quality for existing clients, actively identifying and mitigating different types of risk, such as regulatory, reputational, operational and credit risks.
- Works within stated guidelines to expand and retain client relationships to generate revenue and deepen share of wallet.
- Focuses on client retention strategies and providing ideas and insights based on an understanding of the client's needs and their financial well‑being.
- Focuses on increasing client engagement and loyalty.
- Building and maintaining an effective network of internal and external relationships, such as community and industry relationships, to enhance the client experience.
Relationship Manager II - Business Credit in London employer: PNC
At PNC, we pride ourselves on being an exceptional employer, offering a collaborative and inclusive work environment in Hayward Heath. Our commitment to employee growth is evident through ongoing training and development opportunities, ensuring that our team members feel valued and empowered to contribute to our collective success. With a strong focus on work-life balance and a supportive culture, PNC is dedicated to fostering meaningful careers for our employees in the financial services sector.
StudySmarter Expert Advice🤫
We think this is how you could land Relationship Manager II - Business Credit in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the industry. Attend events, join online forums, and don’t be shy about reaching out on LinkedIn. The more connections you make, the better your chances of landing that Relationship Manager role.
✨Tip Number 2
Prepare for those interviews! Research PNC and understand their culture and values. Think about how your experience managing SAAS clients can add value to their team. We want you to shine, so practice common interview questions and have your own ready to ask!
✨Tip Number 3
Follow up after your interviews! A quick thank-you email can go a long way in showing your enthusiasm for the role. It’s a great chance to reiterate why you’re a perfect fit for the Relationship Manager position at PNC.
✨Tip Number 4
Don’t forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows you’re serious about joining the PNC team and ready to contribute to their success.
We think you need these skills to ace Relationship Manager II - Business Credit in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Relationship Manager II role. Highlight your experience with SAAS clients and any relevant achievements in the technology lending sector. We want to see how your skills align with what PNC is looking for!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you're passionate about this role and how you can contribute to PNC's success. We love seeing genuine enthusiasm, so let your personality come through!
Showcase Your Relationship Management Skills:In your application, emphasise your relationship management experience. Talk about how you've successfully retained clients and managed risks in previous roles. We want to know how you can bring that expertise to PNC!
Apply Through Our Website:Don't forget to apply through our website! It’s the best way to ensure your application gets seen by the right people. Plus, it shows us you're serious about joining the team at PNC!
How to prepare for a job interview at PNC
✨Know Your Stuff
Make sure you understand the ins and outs of relationship management, especially in the context of business credit. Brush up on your knowledge of SAAS clients and the technology lending sector, as this will show that you're not just interested in the role but also well-prepared for it.
✨Showcase Your People Skills
As a Relationship Manager, your ability to connect with clients is key. Prepare examples of how you've successfully managed client relationships in the past. Think about times when you’ve turned a challenging situation into a positive outcome – this will highlight your problem-solving skills and customer focus.
✨Understand Their Culture
PNC values an inclusive workplace culture, so do your homework on their values and mission. Be ready to discuss how you can contribute to fostering a supportive environment. This shows that you’re not just looking for a job, but you want to be part of their team.
✨Prepare Questions
Interviews are a two-way street! Prepare thoughtful questions about the role, team dynamics, and client engagement strategies. This not only demonstrates your interest but also helps you gauge if the company aligns with your career goals.
