At a Glance
- Tasks: Support the smooth running of online courses and assist in course development.
- Company: Join PMT Education, a non-profit dedicated to equal educational opportunities.
- Benefits: Unlimited holiday, hybrid work, training courses, and fun team socials.
- Other info: Dynamic role with opportunities for growth in a supportive team environment.
- Why this job: Make a real difference in students' lives while gaining valuable experience.
- Qualifications: Strong organisational skills and attention to detail; admin experience preferred.
The predicted salary is between 32000 - 35000 £ per year.
This role is based in our London office at Aviation House WeWork, Holborn, with the option to work from home a maximum of three days per week. £32,000–£35,000: The final salary will be determined based on the applicant’s level of experience.
About Us
PMT Education is a leading non‑profit education platform dedicated to ensuring that all students have access to the resources they need to excel academically. For every parent who can afford to help their child achieve better grades, there’s a parent who can’t; our mission is to level the educational playing field. We are one of the few organisations in the UK committed to providing free, high‑quality resources that support both students in the exam hall and teachers in the classroom. Alongside our free revision materials, we run affordable online revision courses that support thousands of GCSE and A Level students each year. These take place during school holidays and key points in the academic year, offering targeted support when students need it most. To ensure accessibility, we offer free bursary places on every course for students from low‑income and disadvantaged backgrounds. We also run a comprehensive tuition platform that connects students with experienced tutors for tailored, one‑to‑one support.
Role Overview
Our online courses are a key part of how we support GCSE and A Level students throughout the academic year. As Courses Assistant, you’ll work closely with our Head of Courses to support the smooth running and ongoing development of our courses. You’ll be involved in the setup and delivery of courses from start to finish – including recruiting tutors, organising course materials, updating course information, communicating with students and parents, and troubleshooting any issues as they arise. This is a highly administrative and detail‑oriented role. A significant part of your work will involve day‑to‑day course administration, checking information carefully, and ensuring that tasks are completed accurately and on time. You’ll also assist in shaping the future of our courses – whether that’s improving course delivery, supporting the introduction of new subjects or exam boards, or helping us scale up. This role would suit someone who enjoys structured administrative work, is highly organised, and takes pride in accuracy and attention to detail. It also offers the opportunity to develop broader experience in course operations and coordination within a growing education company, with scope to take on increasing responsibility over time.
Course Administration & Delivery
- Prepare contracts, course registers, invoices, and other course documentation
- Keep website listings, brochures, and course information accurate and up to date
- Set up Google Classrooms, tutor accounts, and other course systems
- Coordinate the printing and delivery of handouts via external suppliers
- Send joining instructions and other course‑related information to students
- Respond to course‑related queries from students and parents, and tutors
- Monitor registrations, course capacity, and enrolment issues
- Support the smooth day‑to‑day running of courses during live delivery periods
Tutor & Operational Support
- Communicate with tutors before and during courses to share key information and resolve issues
- Help ensure courses are fully staffed and organised
- Assist with onboarding new tutors where needed
- Help collect and organise feedback from students and tutors
- Support updates to course materials, internal documentation, and operational processes
- Maintain spreadsheets, records, and other administrative systems
- Support the wider team with ad‑hoc operational tasks when needed
Our courses take place at key points throughout the academic year, including during the Christmas and Easter holidays, during the May exam period, and over a two‑week period in August. Some courses also run over weekends. As a result, the successful candidate will need to be available to support course delivery during these periods when required. This may occasionally involve working evenings or weekends outside standard office hours. Time off in lieu will be provided.
Requirements
- Excellent organisational skills and strong attention to detail
- Ability to manage multiple tasks simultaneously and carry out repetitive, process‑driven tasks with accuracy
- Previous experience in an administrative or operational support role is desirable
- Clear and professional written communication skills
- A proactive, reliable approach to work and adaptable enough to learn new software and tools
- Ability to work both independently and as part of a small team
- Comprehensive knowledge of the UK education system, particularly GCSEs and A Levels
- Must be based in or able to commute to London regularly
What We Offer
- Unlimited holiday (maximum two weeks away at once)
- Home work set‑up – we’ll provide you with a high‑quality laptop and monitor
- Training courses – we’ll cover the cost of any training or courses relevant to your role
- Yearly team retreat
- Free barista‑made coffee and beer
- Free weekly breakfast
- Monthly socials (meals out, crazy golf, bowling)
- Company‑funded commute within the TFL network
How to Apply
To apply, please complete our application form on www.pmt.education/work-with-us. Along with the form, applicants must submit a copy of their CV and a cover letter detailing their experiences and explaining their relevance to the role. The deadline for application submission is Friday 12th June at 11:00 am.
Courses Assistant employer: PMT Education
At PMT Education, we pride ourselves on being a leading non-profit education platform that champions equal access to academic resources for all students. Our London office fosters a collaborative and supportive work culture, offering unlimited holiday, professional development opportunities, and a vibrant team environment with regular social events. As a Courses Assistant, you'll play a vital role in shaping educational experiences while enjoying the flexibility of hybrid working and the chance to contribute to meaningful change in the lives of students from diverse backgrounds.
StudySmarter Expert Advice🤫
We think this is how you could land Courses Assistant
✨Tip Number 1
Get to know the company! Research PMT Education and understand their mission. This will help you tailor your conversations and show genuine interest during interviews.
✨Tip Number 2
Network like a pro! Connect with current or former employees on LinkedIn. A friendly chat can give you insider info and might even lead to a referral.
✨Tip Number 3
Prepare for the interview by practising common questions related to course administration and support. Think about examples from your past experiences that highlight your organisational skills.
✨Tip Number 4
Don’t forget to follow up! After your interview, send a quick thank-you email. It shows appreciation and keeps you fresh in their minds as they make their decision.
We think you need these skills to ace Courses Assistant
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the Courses Assistant role. Highlight any relevant experience in administration or education, and don’t forget to showcase your organisational skills and attention to detail!
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to explain why you’re passionate about education and how your skills align with our mission at PMT Education. Be genuine and let your personality come through.
Showcase Your Communication Skills:Since this role involves a lot of communication with students, parents, and tutors, make sure your written communication is clear and professional. Double-check for any typos or errors before hitting send!
Apply Through Our Website:Don’t forget to apply through our website at www.pmt.education/work-with-us. It’s the best way for us to receive your application and ensures you’re following the right process. We can’t wait to hear from you!
How to prepare for a job interview at PMT Education
✨Know the Mission
Before your interview, take some time to understand PMT Education's mission to level the educational playing field. Familiarise yourself with their free resources and online courses. This will not only show your genuine interest but also help you align your answers with their values.
✨Showcase Your Organisational Skills
As a Courses Assistant, being organised is key. Prepare examples from your past experiences where you've successfully managed multiple tasks or projects. Highlight your attention to detail and how it contributed to successful outcomes in previous roles.
✨Prepare for Administrative Scenarios
Expect questions related to course administration and delivery. Think about how you would handle common issues, like managing course registrations or communicating with tutors. Practising these scenarios can help you feel more confident during the interview.
✨Ask Insightful Questions
At the end of the interview, have a few thoughtful questions ready. Inquire about the future direction of the courses or how they measure success. This shows that you're not just interested in the role, but also in contributing to the organisation's growth.
