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For Companies At a Glance
- Tasks: Assist customers with inquiries and provide top-notch support.
- Company: PMS Managing Estates, a trusted property management firm.
- Benefits: Competitive pay, flexible part-time hours, and a supportive team.
- Why this job: Join a dynamic team and make a difference in customer experiences.
- Qualifications: Strong communication skills and a passion for helping others.
- Other info: Great opportunity for career growth in a friendly environment.
The predicted salary is between 12000 - 18000 £ per year.
Customer Support Advisor position at PMS Managing Estates
Location: Colchester
Working Hours: Part Time Monday - Friday 9:00am - 1:30pm
Salary: Competitive
About PMS: PMS Managing Estates, established in ****, proudly manages a diverse portfolio of residential, commercial, and retirement properties in East Anglia, London, and the Southeast.
Customer Support Advisor in England employer: PMS Managing Estates
Contact Detail:
PMS Managing Estates Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Support Advisor in England
✨Tip Number 1
Make sure you research PMS Managing Estates before your interview. Knowing their portfolio and values will help you connect with the team and show that you're genuinely interested in the role.
✨Tip Number 2
Practice common customer support scenarios. Think about how you'd handle difficult customers or tricky situations, as this will demonstrate your problem-solving skills during the interview.
✨Tip Number 3
Don’t forget to prepare some questions for your interviewer! This shows that you’re engaged and keen to learn more about the company and the role.
✨Tip Number 4
Apply through our website for a smoother process. We want to see your application, and applying directly helps us keep track of all candidates easily!
We think you need these skills to ace Customer Support Advisor in England
Some tips for your application 🫡
Tailor Your CV: Make sure your CV is tailored to the Customer Support Advisor role. Highlight any relevant experience you have in customer service and showcase your communication skills. We want to see how you can bring value to our team!
Craft a Compelling Cover Letter: Your cover letter is your chance to shine! Use it to tell us why you're passionate about customer support and how your skills align with our values at PMS Managing Estates. Keep it concise but engaging!
Showcase Your Problem-Solving Skills: In your application, don’t forget to mention specific examples of how you've successfully resolved customer issues in the past. We love seeing candidates who can think on their feet and provide solutions!
Apply Through Our Website: We encourage you to apply directly through our website for the best chance of getting noticed. It’s super easy, and we’ll be able to review your application quickly. Don’t miss out on this opportunity!
How to prepare for a job interview at PMS Managing Estates
✨Know the Company Inside Out
Before your interview, take some time to research PMS Managing Estates. Understand their portfolio and values. This will not only help you answer questions more effectively but also show your genuine interest in the company.
✨Prepare for Common Customer Scenarios
As a Customer Support Advisor, you'll likely face various customer scenarios. Think about how you would handle difficult situations or complaints. Practising these responses can give you confidence and demonstrate your problem-solving skills.
✨Showcase Your Communication Skills
Effective communication is key in customer support. During the interview, focus on speaking clearly and confidently. Use examples from your past experiences to illustrate how you've successfully communicated with customers.
✨Ask Thoughtful Questions
At the end of the interview, don’t forget to ask questions! Inquire about the team dynamics or what a typical day looks like for a Customer Support Advisor at PMS. This shows that you're engaged and eager to learn more about the role.
