At a Glance
- Tasks: Lead AI initiatives to transform Amazon's fulfillment operations and enhance customer experience.
- Company: Join Amazon, a leader in innovation and technology.
- Benefits: Competitive salary, diverse work culture, and opportunities for growth.
- Other info: Be part of a diverse team driving cutting-edge AI solutions.
- Why this job: Shape the future of AI at Amazon and make a real impact.
- Qualifications: Bachelor's degree, advanced Excel and SQL skills, and project management experience.
The predicted salary is between 66582 - 80000 £ per year.
To meet the growing demand for Amazon Operations in Customer Fulfillment (CF), the Program Strategy team is seeking a leader and experienced Program Manager to lead our Generative AI and automation initiatives. You will spearhead the development and implementation of AI solutions that transform our fulfillment operations while maintaining our customer‑first approach.
As the thought leader, you will:
- Develop comprehensive AI governance frameworks and documentation strategies.
- Create and maintain strategic roadmaps for AI implementation and automation initiatives.
- Monitor and report on AI project success metrics.
- Lead the evaluation and implementation of emerging AI technologies and tools.
- Engage directly with customers to understand their needs and gather feedback on AI solutions.
- Lead change management initiatives including rollout planning, stakeholder communication, and adoption strategies.
This role represents a unique opportunity to shape the future of Amazon's fulfillment operations through innovative AI applications and automated solutions.
Key Job Responsibilities
- Drive the strategic vision and roadmap for implementing Generative AI and automation technologies across CF operations.
- Lead the development of an AI‑powered Change Management framework, leveraging machine learning and predictive analytics to optimize stakeholder engagement and High‑Volume Event management.
- Partner with customers throughout the AI solution lifecycle, from needs assessment through implementation and post‑launch support.
- Design and execute comprehensive change management strategies to drive adoption of AI tools and automated processes across teams.
- Architect and implement AI‑driven solutions for process automation, operational efficiency, and strategic decision‑making.
- Design and oversee the creation of intelligent documentation systems and knowledge bases using Large Language Models (LLMs) and other AI technologies.
- Collaborate with cross‑functional teams to identify opportunities for AI implementation in training initiatives, process benchmarking, and strategic planning.
- Scale AI solutions across North American operations while ensuring consistent performance and reliability.
This high‑visibility role will pioneer the future of AI at Amazon by incorporating AI and machine learning capabilities within the Operations organization. You will be at the forefront of building next‑generation AI solutions that redefine how Amazon operates at scale.
Basic Qualifications
- Bachelor's degree.
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL.
- Experience in program or project management.
- Experience working cross‑functionally with tech and non‑tech teams.
- Experience in defining and implementing process improvement initiatives using data and metrics.
- Experience in defining program requirements and using data and metrics to determine improvements.
- Experience in analyzing data to drive decisions.
Preferred Qualifications
- Experience in driving end‑to‑end delivery and communicating results to senior leadership.
- Experience leading process improvements.
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization.
- Experience building processes, project management, and schedules.
Amazon is an equal‑opportunity employer. We believe passionately that employing a diverse workforce is central to our success. We make recruiting decisions based on your experience and skills. We value your passion to discover, invent, simplify and build.
Protecting your privacy and the security of your data is a longstanding top priority for Amazon. Please consult our Privacy Notice to know more about how we collect, use and transfer the personal data of our candidates.
If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit our website for more information.
GenAI Strategy Program Manager, GenAI Strategy PM employer: PMs for Hire
Amazon is an exceptional employer, offering a dynamic work environment where innovation and customer focus drive our success. As a leader in the Generative AI space, you will have the opportunity to shape the future of our fulfillment operations while enjoying a culture that values diversity, collaboration, and continuous growth. With comprehensive employee development programs and a commitment to work-life balance, Amazon provides a unique platform for professionals looking to make a meaningful impact in the tech industry.
StudySmarter Expert Advice🤫
We think this is how you could land GenAI Strategy Program Manager, GenAI Strategy PM
✨Tip Number 1: Get Involved in Consulting Case Competitions
Look for case competitions hosted by universities and consulting firms. They’re a fab way to showcase your problem-solving skills and meet industry players. Plus, winning one can seriously boost your CV, which we know is key when applying for roles like GenAI Strategy Program Manager, GenAI Strategy PM at PMs for Hire!
✨Tip Number 2: Leverage Alumni Networks
Tap into your university’s alumni network; many consultants love to help out new talent. Reach out to alumni who are working in management consulting, they might have insider knowledge about openings at firms like PMs for Hire or be willing to refer you for that GenAI Strategy Program Manager, GenAI Strategy PM position!
✨Tip Number 3: Attend Industry Events and Conferences
Keep an eye on management consulting events, workshops, or panels. These are prime opportunities to network with top professionals and get your name out there. You might even bump into someone from PMs for Hire who’s on the lookout for their next GenAI Strategy Program Manager, GenAI Strategy PM star!
✨Tip Number 4: Polish Your Consulting Skills Online
Engage with online platforms that offer consulting simulations or courses. Prove your chops by completing relevant projects — this not only beefs up your experience but also gives you concrete examples to chat about during interviews for that full-time GenAI Strategy Program Manager, GenAI Strategy PM role at PMs for Hire!
We think you need these skills to ace GenAI Strategy Program Manager, GenAI Strategy PM
Some tips for your application 🫡
Show Your Problem-Solving Skills:In management consulting, it's all about problem-solving—so make sure your CV highlights your analytical and critical thinking skills. Include examples from your studies or previous roles where you tackled complex issues or came up with innovative solutions. Quantify your achievements whenever possible to demonstrate your impact!
Tailor Your Cover Letter:Your cover letter is your chance to explain why you're a perfect fit for the consulting world. Focus on your motivation for joining the industry and how your skills align with the requirements of the role at PMs for Hire. Remember to mention any relevant coursework or projects that showcase your understanding of strategic frameworks or business models!
Highlight Team Experience:Consultants often work in teams, so it's vital to showcase your collaborative skills. Include experiences where you've worked effectively with others, whether in academic group projects or internships. Discuss your role in the team and how you helped achieve common goals, demonstrating you can thrive in a consultancy environment.
Professionalise Your Online Presence:Make sure your LinkedIn and any other professional profiles are up to date, reflecting your career aspirations in management consulting. Connect with industry professionals and follow relevant groups—show you’re serious about entering this field. Applying through our website is a great way to get noticed, so showcase your personality and enthusiasm there!
How to prepare for a job interview at PMs for Hire
✨Master the Case Study Game
In management consulting, case study interviews are all the rage. Make sure to practice structuring your thoughts and analysing data on the fly. Use resources like example case studies to get comfortable with frameworks and solutions. Remember, it’s not just about getting the right answer but showcasing your thought process, so talk us through your reasoning!
✨Know Your Numbers
Be prepared for some numerical and analytical questions. Brush up on your mental math and be ready to interpret data from charts or graphs. We might throw some business scenarios at you that require a quick turnaround on numerical analysis, so practice these skills to feel confident and swift!
✨Show Your Leadership Flair
As this is a full-time role, we want to see your potential as a seasoned consultant. Be ready to discuss experiences where you've led a project or a team. Think about times you've influenced decisions or navigated challenges—this is your chance to show how you can thrive in a fast-paced, collaborative environment.
✨Be a Cultural Fit
We’re not just looking for brains; we want to see if you vibe with our company culture at PMs for Hire. Prepare to share how your values align with ours. Have a think about what makes a great team environment for you and how you can contribute to that. A good cultural fit goes a long way in management consulting!
