At a Glance
- Tasks: Perform hands-on maintenance and repairs in a vibrant residential community.
- Company: Join a dynamic team dedicated to exceptional resident experiences.
- Benefits: Competitive pay, flexible hours, and opportunities for skill development.
- Other info: Enjoy a varied role with a supportive team and growth potential.
- Why this job: Make a real difference by ensuring high standards in a lively environment.
- Qualifications: 2+ years in maintenance with strong practical skills and customer service.
The predicted salary is between 30000 - 35000 £ per year.
We are seeking a proactive and skilled Maintenance Operative to support the day-to-day maintenance, repair, and presentation of a high-quality residential community. Working closely with the onsite management and operations teams, you will play a key role in delivering an exceptional resident experience by ensuring the building, communal areas, and facilities are maintained to the highest standards. This is a varied, hands-on role suited to someone with strong practical maintenance skills, excellent customer service, and a positive, solution-focused attitude.
Key duties will include:
- Carrying out general maintenance and repair works including painting and decorating, basic plumbing, carpentry, joinery, tiling, lighting repairs, and minor building fabric repairs
- Responding to maintenance requests and updating electronic maintenance systems within agreed service levels
- Supporting the upkeep, cleanliness, and presentation of all communal areas, external spaces, refuse areas, and back-of-house facilities
- Completing routine health safety and statutory compliance checks including emergency lighting tests, fire door inspections, bell testing, water flushing, and PAT testing
- Assisting with void inspections and preparing apartments for new residents
- Coordinating with contractors and suppliers onsite, ensuring all RAMS and permits are in place and works are completed safely
- Monitoring stock levels, maintenance supplies, and tools to ensure effective day-to-day operations
- Supporting the wider onsite team with resident queries and delivering a consistently high level of customer service
- Reporting defects, incidents, and health safety concerns promptly and accurately
- Assisting with furniture movement and general operational support where required
About You:
- Experienced in a maintenance, facilities, handyman, or property environment
- Confident carrying out painting and decorating works to a high standard
- Proactive, organised, and able to manage a varied workload independently
- A strong communicator with excellent interpersonal skills
- Comfortable interacting professionally with residents, contractors, and colleagues
- Able to problem solve effectively and use initiative in a fast-paced environment
- Comfortable using maintenance systems, Microsoft Outlook, and Word
Key Requirements:
- Minimum 2 years' experience within a maintenance, facilities, or property maintenance role
- City Guilds qualification or NVQ Level 2 in a relevant trade desirable
- Good understanding of general building maintenance and health safety procedures
- Ability to use basic hand tools and power tools safely and effectively
- Experience carrying out minor repairs across multiple trades
- Good IT skills and experience updating maintenance records/systems
- Flexible to work 5 days over 7, including weekends where required
If you are a motivated Maintenance Operative who enjoys delivering excellent service and maintaining high standards, we would love to hear from you.
Maintenance Operative employer: PMR
Our client is an excellent employer, offering a supportive work culture that values collaboration and autonomy. With competitive rates, a company van provided, and consistent work across a solid residential portfolio in London, employees can expect meaningful engagement and opportunities for professional growth in their carpentry and joinery careers.
StudySmarter Expert Advice🤫
We think this is how you could land Maintenance Operative
✨Tip Number 1
Get to know the company culture! Before your interview, do a bit of research on the residential community and its values. This will help you tailor your responses and show that you're genuinely interested in being part of their team.
✨Tip Number 2
Practice makes perfect! Run through common interview questions related to maintenance and customer service. Think about specific examples from your past experience that highlight your skills and problem-solving abilities.
✨Tip Number 3
Dress the part! Even though it’s a hands-on role, showing up looking professional can make a great first impression. It shows you take the opportunity seriously and respect the interview process.
✨Tip Number 4
Follow up after your interview! A quick thank-you email reiterating your interest in the position can set you apart from other candidates. Plus, it shows your enthusiasm for the role and the community.
We think you need these skills to ace Maintenance Operative
Some tips for your application 🫡
Show Off Your Skills:Make sure to highlight your practical maintenance skills in your application. We want to see how your experience aligns with the hands-on tasks mentioned in the job description, like painting, plumbing, and carpentry.
Be Personable:Since this role involves interacting with residents and colleagues, let your personality shine through! Share examples of how you've provided excellent customer service in the past, as we value strong communication and interpersonal skills.
Tailor Your Application:Don’t just send a generic application! Tailor your CV and cover letter to reflect the specific requirements of the Maintenance Operative role. Mention any relevant qualifications or experiences that make you a great fit for our team.
Apply Through Our Website:We encourage you to apply directly through our website. It’s the best way for us to receive your application and ensures you’re considered for the role. Plus, it shows you’re keen on joining our community!
How to prepare for a job interview at PMR
✨Know Your Stuff
Make sure you brush up on your maintenance skills before the interview. Be ready to discuss your experience with painting, plumbing, and any other relevant trades. They’ll want to know you can handle the hands-on aspects of the job.
✨Show Off Your Customer Service Skills
Since this role involves interacting with residents, be prepared to share examples of how you've provided excellent customer service in the past. Think about situations where you solved problems or went above and beyond to help someone.
✨Be Proactive and Solution-Focused
Demonstrate your proactive attitude by discussing times when you identified issues before they became problems. Employers love candidates who can think on their feet and come up with solutions quickly.
✨Familiarise Yourself with Health and Safety Procedures
Brush up on health and safety regulations relevant to maintenance work. Be ready to talk about your experience with compliance checks and how you ensure safety in your previous roles. This shows you take the job seriously and prioritise safety.
