At a Glance
- Tasks: Guide shared owners through resales and staircasing transactions with professionalism.
- Company: Established housing provider with a strong people-first culture.
- Benefits: Remote work, competitive salary, and a supportive team environment.
- Other info: Dynamic role with opportunities for personal and professional growth.
- Why this job: Make a real difference in people's lives by helping them navigate important housing decisions.
- Qualifications: Experience in shared ownership or property sales and excellent customer service skills.
The predicted salary is between 28000 - 30000 £ per year.
If you know your way around a staircasing transaction and enjoy guiding people through one of the biggest decisions of their lives, this one is worth a look. It's a remote role with a well established housing provider, paying £28,000 to £30,000. Our client is a national housing management provider with three decades of experience. Their homes team looks after affordable, private rented and leasehold properties for local authorities, registered providers and investors. They have a strong people first culture, and they care about how they treat both their staff and their customers.
The role
As Shared Ownership Officer, you'll be the main point of contact for shared owners across the portfolio. You'll guide customers through resales, staircasing and other transactions from first enquiry to completion, and make sure everything stays compliant with leases and S106 agreements. The role is remote, Monday to Friday, and suits someone based in or around London.
What you'll be doing
- Handling enquiries from shared owners quickly and professionally
- Progressing resales, staircasing, transfers of equity, remortgages and lease extensions through to completion
- Listing homes and working with sales agents, solicitors and financial advisers to keep cases moving
- Checking transactions against lease terms and S106 requirements
- Keeping systems and trackers accurate for reporting and KPI's
- Updating clients on transaction progress and service performance
Skills and experience
Essential
- Experience in shared ownership, leasehold, property sales or housing
- A solid understanding of resales and staircasing
- Strong customer service skills
- The organisation to manage multiple live cases at once
- A sharp eye for detail
Desirable
- Knowledge of transfers of equity, remortgages and lease extensions
- Experience working with S106 agreements
- Involvement in process improvement or mobilisation projects
Shared Ownership Officer in London employer: PMR
Our client is an excellent employer, offering a supportive work culture that values collaboration and autonomy. With competitive rates, a company van provided, and consistent work across a solid residential portfolio in London, employees can expect meaningful engagement and opportunities for professional growth in their carpentry and joinery careers.
StudySmarter Expert Advice🤫
We think this is how you could land Shared Ownership Officer in London
✨Get Involved in Local Property Events
Dive into local property expos and networking events! Real estate thrives on connections, so attending these events helps us meet potential employers and industry leaders, plus it's a chance to show off your enthusiasm for the field.
✨Connect with Local Agents on Social Media
Follow and engage with local real estate agents and firms on platforms like Instagram and LinkedIn. Sharing their posts and commenting with your insights can put you on their radar and might even lead to job opportunities at companies like PMR.
✨Don’t Underestimate the Power of Cold Outreach
Got your eye on a specific company like PMR? Don't hesitate to send a direct message or an email expressing your interest. Personalise your approach, maybe mentioning a recent listing or project of theirs, and it could set you apart from other candidates.
✨Utilise Property Management Platforms
Check out property management platforms and job boards tailored for the real estate sector. They often have exclusive listings, especially for full-time roles. Don't forget to visit PMR's careers page directly; we love seeing passionate candidates applying through our website!
We think you need these skills to ace Shared Ownership Officer in London
Some tips for your application 🫡
Show Your Real-Estate Savvy:When crafting your CV and cover letter, make sure to highlight any relevant experience in the real estate sector. If you've done internships, assistant roles, or even relevant coursework, lay it out clearly. We want to see your familiarity with market trends, property management, or any sales experience you've got under your belt!
Quantify Your Achievements:In real estate, numbers speak volumes! When detailing your past roles, use concrete figures to demonstrate your achievements. For example, mention how many properties you sold, the percentage increase in client satisfaction, or any successful negotiations. These metrics can give your application that extra punch it needs!
Tailor Your Documents for the Job:Every application should feel personal. When applying for the Shared Ownership Officer role at PMR, tweak your CV to focus on aspects that are important to them. If they value client relationships, emphasise your interpersonal skills. We want to see you aligning your experiences with what they're looking for!
Keep It Professional Yet Approachable:While we want you to show off your expertise, don't forget to let your personality shine through in your cover letter. A touch of friendliness can set you apart, especially in real estate where client interaction is key. Show that you're ready not just to work with the property but also with people!
How to prepare for a job interview at PMR
✨Know Your Market Trends
In real estate, it’s all about staying ahead of the curve. Make sure we brush up on the latest market trends in the area where PMR operates. Being able to discuss local property values, demand, and upcoming developments will show that we’re not just interested in the job, but genuinely invested in the industry.
✨Prepare for Scenario Questions
Expect some scenario-based questions during the interview. We might get asked how we’d handle different client situations or property evaluations. Preparing our responses for common real estate scenarios not only demonstrates our problem-solving skills but also shows that we can think on our feet in a client-facing role.
✨Showcase Your Connections
In full-time real estate, networking is key! Let’s think about our connections in the industry and what we can bring to PMR. Whether it’s insights on prospective clients or relationships with local contractors, talking about these experiences can set us apart from other candidates.
✨Demonstrate Technical Savvy
Familiarity with different real estate software tools is a big plus. We should be ready to discuss any platforms we've used, whether it's for property management, CRM, or data analysis. Being comfortable with technology not only makes us more efficient, but also shows that we’re adaptable to the tools used at PMR.
