At a Glance
- Tasks: Oversee daily operations of a high-end residential block and provide excellent customer service.
- Company: Join a prestigious residential development in NW London with a vibrant community.
- Benefits: Enjoy a one-bedroom apartment with bills included and a competitive salary.
- Other info: Hands-on role with opportunities for personal growth and development.
- Why this job: Make a real difference in residents' lives while living in a stylish environment.
- Qualifications: Experience in property management or customer service, with strong communication skills.
The predicted salary is between 30000 - 33000 £ per year.
Job Description
We are currently hiring for a Live In Porter to work on a high end residential block based in NW London, this position offers a one bedroom apartment as part of the accommodation with bills included.
- Hours: Monday to Friday, 08:00am - 16:00pm
Salary: £30,000 to £33,000 per annum DOE - Accommodation: One Bedroom Apartments (Bills Included) (suitable for one person)
The Role
We are recruiting for a Live In Porter to oversee the day to day operation of a private residential development.
This is a hands on, customer-facing position responsible for ensuring the development remains safe, secure, well maintained and presented to a high standard.
The Porter will act as a key point of contact for residents, visitors and contractors while supporting the smooth running of all onsite operations.
Key Responsibilities
Resident & Customer Service
- Provide a professional, approachable and customer-focused service to residents and visitors.
- Respond to resident enquiries and ensure any issues are followed up or escalated appropriately.
- Manage parcels, deliveries, keys and access devices in line with site procedures.
- Assist with resident move-ins and move-outs where required.
- Manage visitor and contractor access, maintaining accurate records.
- Building Operations & Maintenance
- Carry out regular inspections and patrols of communal areas, external spaces and onsite facilities.
- Identify and report maintenance issues, hazards, cleanliness concerns and security risks.
- Undertake minor repairs and basic maintenance where appropriate.
- Maintain high standards of cleanliness and presentation throughout the development.
- Support the management of waste and recycling areas, including preparation for scheduled collections.
- Assist with the upkeep of external and landscaped areas where required.
- Contractor Management
- Coordinate contractor access, inductions and attendance onsite.
- Monitor works and contractor performance.
- Ensure contractors follow site procedures and relevant health and safety requirements.
- Escalate any concerns or issues to the appropriate management contact.
- Health, Safety & Compliance
- Support day to day health and safety and statutory compliance requirements.
- Promote safe working practices across the development.
- Identify and report hazards, defects and maintenance concerns.
- Ensure appropriate records and documentation are maintained.
- Security & Site Management
- Support the safe and secure operation of the development.
- Operate CCTV and security systems in accordance with relevant procedures.
- Maintain resident confidentiality and data protection standards.
- Ensure keys, access devices, passwords, equipment and records are securely controlled.
- Administration & Reporting
- Maintain accurate records of maintenance issues, incidents, resident queries and complaints.
- Ensure effective handovers and follow-up of outstanding matters.
- Keep onsite office, storage and operational areas organised and professional.
- Maintain accountability for onsite tools, equipment and other assets.
Person Specification
The successful candidate will ideally have
- Previous experience within residential property, building management, facilities, concierge or a similar customer-facing environment.
- Strong communication and organisational skills.
- A practical, hands on approach to day to day building operations.
- Basic knowledge of health and safety requirements.
- Experience coordinating contractors and maintenance activities.
- Strong customer service skills and confidence dealing with residents.
- A reliable, professional and solution-focused approach.
- Good attention to detail and a proactive attitude towards building presentation and maintenance.
Live In Porter in London employer: PMR
Our client is an excellent employer, offering a supportive work culture that values collaboration and autonomy. With competitive rates, a company van provided, and consistent work across a solid residential portfolio in London, employees can expect meaningful engagement and opportunities for professional growth in their carpentry and joinery careers.
StudySmarter Expert Advice🤫
We think this is how you could land Live In Porter in London
✨Get Your Hands Dirty
In skilled trades, practical experience is everything. Consider volunteering or doing odd jobs in your area to build up your skills and visibility. Local businesses often appreciate helping hands and it might just lead to a full-time gig!
✨Join Trade Associations
Look into joining organisations specific to your trade (like the National Federation of Builders or similar). They often have job boards, networking events, and apprenticeships that can put you in touch with employers who value skilled workers. Plus, being part of these communities adds credibility to your profiles!
✨Showcase Your Work Online
Craft a portfolio that highlights your craftsmanship—before and after photos, project descriptions, and client testimonials are all golden! Share this on platforms that cater to skilled trades, like Instagram or dedicated forums, to attract potential employers looking for your skillset.
✨Apply Directly and Follow Up
Don’t just rely on job boards—visit local businesses, introduce yourself, and drop off your CV. Building rapport face-to-face can work wonders in the skilled trades sector. And remember, following up after applying through our website shows dedication; it might just give you an edge over other candidates!
We think you need these skills to ace Live In Porter in London
Some tips for your application 🫡
Show Off Your Skills with Certificates:In the skilled trades world, your practical skills and certifications are key! Make sure you highlight any relevant qualifications or training you've completed. If you’ve got a trade-specific certificate, like an NVQ or City & Guilds, include it in your CV to catch PMR's eye.
Tailor Your CV to the Job:Don’t just send out a generic CV; tailor it specifically for the skilled trades role at PMR. Emphasise your hands-on experience, the tools and techniques you’re proficient in, and any notifiable compliance standards you've met. This shows that you’ve put thought into your application.
Highlight Your Projects or Achievements:Don’t forget to showcase any significant projects or achievements in your cover letter. Whether it’s completing a complex installation or meeting deadlines on a large project, these details make a big difference. They help paint a picture of your expertise and dedication!
Keep It Concise and Relevant:When applying for a full-time role in skilled trades, keep your writing to the point. Hiring managers appreciate clear, concise applications. Focus on relevant experiences and skills, and avoid fluff. Remember, they’re looking for someone who can get the job done—so show them you can!
How to prepare for a job interview at PMR
✨Master the Hands-On Skills
In skilled trades, practical skills matter a ton. Be ready to showcase your hands-on abilities during the interview—whether it's through a practical test or a demonstration of your craftsmanship. Bring your best examples of past projects to discuss them in detail!
✨Know Your Tools Like the Back of Your Hand
Employers in the skilled trades often want to hear about your proficiency with specific tools and equipment. Brush up on the tools relevant to your field and be prepared to discuss your experiences using them. This shows you’re not just experienced but also safe and competent.
✨Be Ready to Talk About Safety Practices
Safety is paramount in skilled trades. Be prepared to discuss your knowledge of safety regulations and how you've implemented them in previous roles. This will demonstrate your commitment to a safe working environment—a quality that employers highly value.
✨Show Off Your Problem-Solving Skills
When tackling skilled trade roles, employers want to know about your ability to think on your feet. Be ready with examples of how you've solved unexpected problems on the job. This will illustrate your adaptability and resourcefulness, key traits for a full-time position at PMR.
