We are working with an independent residential block management agent (an established property business) looking for a Head of Service Charge Accounts. If you know Qube inside out and want to run service charge accounts at a business small enough to notice your work, this is worth a look. It's a senior role with real ownership and a direct line to the people making decisions.
About our client
Our client is an independent residential block management agent with a strong reputation and a loyal client base. They're small by choice, which means close relationships with directors, RMCs and leaseholders, and a team where everyone knows each other. They've grown steadily and now need a strong finance lead to take service charge accounting forward.
The role
As Head of Service Charge Accounts, you'll own the full service charge cycle across the portfolio, from budgets through to year-end. You'll be the go‑to person for property managers, clients and external accountants. In a business this size you'll be hands‑on as well as leading, so you'll shape processes as well as run them.
What you'll be doing
- Preparing and managing service charge budgets, year-end accounts and reserve fund reporting across the portfolio
- Overseeing bank reconciliations, client money accounts and purchase ledger, with everything run through Qube
- Working with external accountants and auditors to get year-end certification done on time
- Supporting property managers with arrears, Section 20 consultations and financial queries from leaseholders and directors
- Leading and developing the accounts team, and tightening up processes and reporting along the way
Skills and experience
Essential
- Solid experience in residential service charge accounting, ideally at senior or supervisory level
- Strong working knowledge of Qube
- Good understanding of client money handling and the RICS Service Charge Residential Management Code
- Confident communicator who can explain the numbers to people who aren't accountants
Desirable
- Experience managing or mentoring a small team
- AAT, ACCA or a TPI qualification, or working towards one
- Background in a smaller agency where you've had to wear several hats
Why join them
You’ll get a salary of £50,000 to £55,000 and genuine hybrid working, along with the autonomy that comes with being the senior finance voice in the business. Your ideas will be listened to and acted on quickly, without layers of sign‑off. If you want a role where your expertise is valued and visible, this is a great next step.
Head of Service Charge Accounts in London employer: PMR
Our client is an excellent employer, offering a supportive work culture that values collaboration and autonomy. With competitive rates, a company van provided, and consistent work across a solid residential portfolio in London, employees can expect meaningful engagement and opportunities for professional growth in their carpentry and joinery careers.
