At a Glance
- Tasks: Be the friendly face of a prestigious residential community, ensuring top-notch service and security.
- Company: Exclusive residential development in Central London with a welcoming atmosphere.
- Benefits: Earn £20 per hour plus a private one-bedroom apartment and potential for extra hours.
- Other info: Ideal for someone seeking a long-term live-in position with growth opportunities.
- Why this job: Join a close-knit community while gaining valuable experience in customer service and hospitality.
- Qualifications: Excellent customer service skills and previous experience in hospitality or residential roles.
£20.00 per hour (£16,640 per annum) + Private One-Bedroom Apartment
Current Hours: Thursday Friday, 5:00pm - 1:00am (16 hours per week). There is potential for additional hours / overtime.
PMR are recruiting for a unique Live-In Concierge opportunity at an exclusive residential development in Central London. This role would suit someone looking for a long-term position within a prestigious residential environment, offering the rare benefit of a private one-bedroom apartment alongside a part-time concierge role.
The Role
As Concierge, you will be the main point of contact for residents during your shift, delivering a high level of customer service whilst ensuring the building remains secure, welcoming and well-maintained. Responsibilities will include:
- Welcoming residents and visitors to the building
- Managing deliveries, parcels and resident correspondence
- Assisting residents with luggage and transport where required
- Monitoring building security and responding to alarms when necessary
- Carrying out routine building checks and reporting any issues
- Maintaining the cleanliness and presentation of communal areas
- Coordinating with contractors and delivery personnel
- Answering telephone calls and resident enquiries professionally
- Supporting the smooth day-to-day operation of the development
About You
We are looking for someone who:
- Has excellent customer service skills
- Presents professionally and confidently
- Is reliable, proactive and trustworthy
- Takes pride in maintaining high standards
- Has previous concierge, porter, hospitality, customer service or residential experience
- Is comfortable working independently
What's on Offer?
- £20.00 per hour
- Private one-bedroom apartment included
- Opportunity to become part of a close-knit residential community
- Potential for increased hours / overtime as the role develops
- Long-term opportunity within a prestigious residential environment
Due to the nature of the accommodation provided, this position is ideally suited to someone seeking a live-in role and able to commit to becoming part of the building community.
Live-In Concierge employer: PMR
Join a prestigious residential development in Central London as a Live-In Concierge, where you will enjoy the unique benefit of a private one-bedroom apartment alongside a competitive hourly wage. Our work culture fosters a close-knit community, offering you the chance to build lasting relationships with residents while ensuring their comfort and security. With opportunities for additional hours and a long-term position, this role is perfect for those seeking meaningful employment in a supportive environment.
StudySmarter Expert Advice🤫
We think this is how you could land Live-In Concierge
✨Tip Number 1
Network like a pro! Reach out to your connections in the hospitality or residential sectors. You never know who might have the inside scoop on a Live-In Concierge role or can put in a good word for you.
✨Tip Number 2
Show off your personality! When you get an interview, let your customer service skills shine through. Be friendly, approachable, and confident – after all, you’ll be the face of the building!
✨Tip Number 3
Research the development! Knowing the ins and outs of the place you’re applying to will impress the hiring team. It shows you’re genuinely interested and ready to be part of their community.
✨Tip Number 4
Apply through our website! We make it super easy for you to find and apply for the perfect Live-In Concierge position. Plus, it helps us keep track of your application and get back to you faster!
We think you need these skills to ace Live-In Concierge
Some tips for your application 🫡
Show Off Your Customer Service Skills:Make sure to highlight your customer service experience in your application. We want to see how you've gone above and beyond for residents or guests in the past, so share specific examples that showcase your skills!
Keep It Professional:Since this role is all about presenting yourself confidently, ensure your application reflects a professional tone. Use clear language and check for any typos or errors before hitting send – we love attention to detail!
Be Yourself:We’re looking for someone who fits into our close-knit community, so don’t be afraid to let your personality shine through. Share what makes you unique and why you’re passionate about being a Live-In Concierge!
Apply Through Our Website:To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to review your details and get back to you about this exciting opportunity!
How to prepare for a job interview at PMR
✨Know Your Role Inside Out
Before the interview, make sure you thoroughly understand the responsibilities of a Live-In Concierge. Familiarise yourself with customer service principles and how they apply to a residential setting. This will help you demonstrate your knowledge and show that you're genuinely interested in the role.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences where you've excelled in customer service. Think about situations where you went above and beyond for someone or handled a difficult situation with grace. This will highlight your suitability for the role and reassure them that you can maintain high standards.
✨Dress to Impress
Since this role involves presenting yourself professionally, choose an outfit that reflects the prestigious environment you'll be working in. A smart appearance can make a great first impression and shows that you take the opportunity seriously.
✨Ask Thoughtful Questions
At the end of the interview, have a few questions ready to ask about the role or the community you'll be part of. This not only shows your enthusiasm but also helps you gauge if the position is the right fit for you. Consider asking about the team dynamics or how they handle resident feedback.
