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For Companies At a Glance
- Tasks: Lead a team to deliver top-notch customer experiences and manage property operations.
- Company: Join a leading build-to-rent operator making waves in Birmingham's rental market.
- Benefits: Enjoy competitive salary, career growth opportunities, and a dynamic work environment.
- Why this job: Be part of a successful team focused on improving resident standards and experiences.
- Qualifications: Commercial mindset with experience in property management and team leadership required.
- Other info: Opportunity to shape the future of a flagship site and make a real impact.
The predicted salary is between 43200 - 72000 £ per year.
A fantastic opportunity to join a market leading build to rent operator as General Manager of a flagship site in Birmingham. This hugely successful company operate build to rent buildings on behalf of investors ensuring a seamless customer journey as well as a profitable building. The role of General Manager is responsible for leading an on-site team to deliver exceptional customer experience, ensuring that issues are resolved in a timely manner and that customers are updated at all times. You will also be repsonisble for leasing, minimising voids, budget management and H & S. The successful candidate should be relentless in their desire to improve standards for all residents and make sure that the team are focused on delivering resident experience KPIs. You must also have a commercial mindset and be able to report to the client as regards budget versus expenditure and make recommendations to snure the success of the property. What you will do doing: Recruit, motivate, coach and develop staff overseeing new employee onboarding Complete regular 121 meetings with the onsite team leaders and ensure they are also doing the same with their direct line reports Conduct regular competitor analysis Devise marketing and lease up strategy Support on the resident journey from enquiry through to move in Control all costs within budget Establishing and delivering additional…
General Manager Build to Rent employer: PMR
Contact Detail:
PMR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager Build to Rent
✨Tip Number 1
Familiarize yourself with the build to rent market in Birmingham. Understanding local trends, competitor offerings, and resident preferences will give you an edge during interviews and help you articulate how you can enhance the customer experience.
✨Tip Number 2
Highlight your leadership skills by preparing examples of how you've successfully motivated and developed teams in previous roles. Be ready to discuss specific strategies you've implemented to improve team performance and resident satisfaction.
✨Tip Number 3
Showcase your commercial mindset by being prepared to discuss budget management experiences. Think about times when you've successfully controlled costs or increased revenue, and be ready to share these insights during your conversations with us.
✨Tip Number 4
Research our company culture and values. Understanding what we stand for will help you align your answers with our expectations and demonstrate that you're not just a fit for the role, but also for our team.
We think you need these skills to ace General Manager Build to Rent
Some tips for your application 🫡
Understand the Role: Take the time to thoroughly understand the responsibilities and expectations of the General Manager position. Highlight your relevant experience in managing teams, customer service, and budget management in your application.
Tailor Your CV: Customize your CV to reflect your experience in the build to rent sector or similar fields. Emphasize your achievements in improving customer experiences and managing budgets effectively.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for enhancing resident experiences and your strategic approach to property management. Mention specific examples of how you've successfully led teams and improved standards in previous roles.
Highlight Key Skills: Make sure to highlight key skills such as leadership, financial acumen, and customer service excellence. Use metrics where possible to demonstrate your impact in previous positions, such as reduced voids or increased resident satisfaction scores.
How to prepare for a job interview at PMR
✨Show Your Leadership Skills
As a General Manager, you'll be leading a team. Be prepared to discuss your leadership style and provide examples of how you've motivated and developed staff in the past. Highlight any successful onboarding processes you've implemented.
✨Demonstrate Your Customer Focus
This role emphasizes exceptional customer experience. Share specific instances where you've improved customer satisfaction or resolved issues effectively. Show that you understand the importance of keeping customers updated throughout their journey.
✨Discuss Your Commercial Acumen
You need a strong commercial mindset. Be ready to talk about your experience with budget management, cost control, and how you've made recommendations to improve profitability in previous roles. Use data to back up your claims.
✨Prepare for Competitor Analysis Questions
Competitor analysis is key in this role. Research the local market and be prepared to discuss how you would approach analyzing competitors and devising marketing strategies to attract residents. Show that you're proactive and strategic.
