Evening Porter

Evening Porter

London Full-Time 29000 - 31000 £ / year (est.) No home office possible
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At a Glance

  • Tasks: Deliver five-star service, manage enquiries, and ensure building safety.
  • Company: Join a luxury residential building known for its exceptional service.
  • Benefits: Enjoy a competitive salary and a Monday to Friday schedule.
  • Why this job: Be part of a dynamic team in a vibrant community-focused environment.
  • Qualifications: Strong communication skills and a commitment to excellence are essential.
  • Other info: Perfect for those who thrive in fast-paced, people-oriented roles.

The predicted salary is between 29000 - 31000 £ per year.

One of our clients is looking for a Night Concierge to join their team at a luxury Residential Building based in N7.

About the role:

  • Salary: £29,000 - £31,000 per annum
  • Schedule: Monday - Friday 1pm-9pm

What You'll be doing:

  • Providing five-star front desk service to all visitors and residents.
  • Managing enquiries and handling situations with a calm, professional attitude.
  • Monitoring and maintaining the safety and cleanliness of communal spaces.
  • Performing regular building checks and coordinating with maintenance and security as needed.
  • Overseeing parcel deliveries, access permissions, and key handling.
  • Keeping a close eye on building activity, CCTV, and ensuring community rules are respected.

About you:

  • A natural people-person with strong communication and organisational skills.
  • Someone with impeccable presentation and a commitment to excellence.
  • A calm and confident problem-solver who thrives in a dynamic environment.
  • Reliable, punctual, and proud to go the extra mile for others.

Evening Porter employer: PMR

Join a prestigious luxury residential building in N7, where we pride ourselves on delivering exceptional service and fostering a supportive work environment. As an Evening Porter, you will enjoy competitive salary packages, opportunities for professional growth, and a vibrant team culture that values your contributions. Experience the unique advantage of working in a dynamic setting that prioritises excellence and community engagement.
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Contact Detail:

PMR Recruiting Team

StudySmarter Expert Advice 🤫

We think this is how you could land Evening Porter

✨Tip Number 1

Familiarise yourself with the luxury residential sector. Understanding the expectations of high-end clientele can help you tailor your approach during interviews and demonstrate your commitment to providing exceptional service.

✨Tip Number 2

Practice your communication skills. As a Night Concierge, you'll need to interact with residents and visitors regularly. Role-playing different scenarios can help you feel more confident in handling enquiries and resolving issues.

✨Tip Number 3

Showcase your problem-solving abilities. Think of examples from your past experiences where you've successfully managed difficult situations. Being able to articulate these stories will highlight your calm and confident nature.

✨Tip Number 4

Demonstrate your reliability and punctuality. Arriving on time for your interview and being prepared will reflect your commitment to these qualities, which are essential for the Evening Porter role.

We think you need these skills to ace Evening Porter

Customer Service Skills
Strong Communication Skills
Organisational Skills
Attention to Detail
Problem-Solving Skills
Time Management
Interpersonal Skills
Professional Presentation
Conflict Resolution
Safety Awareness
Monitoring and Surveillance Skills
Reliability
Adaptability
Teamwork

Some tips for your application 🫡

Tailor Your CV: Make sure your CV highlights relevant experience in customer service, particularly in a front desk or concierge role. Emphasise your communication skills and any experience you have in maintaining safety and cleanliness in communal spaces.

Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Evening Porter position. Mention specific examples of how you've provided excellent service in previous roles and how you handle challenging situations with professionalism.

Highlight Key Skills: Focus on key skills mentioned in the job description, such as problem-solving, reliability, and organisational abilities. Use bullet points to make these stand out and relate them to your past experiences.

Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for this role.

How to prepare for a job interview at PMR

✨Showcase Your People Skills

As an Evening Porter, you'll be interacting with residents and visitors regularly. Make sure to highlight your communication skills and any previous experience in customer service during the interview.

✨Demonstrate Problem-Solving Abilities

Prepare examples of how you've handled challenging situations calmly and effectively. This role requires a confident problem-solver, so share specific instances where you resolved issues successfully.

✨Emphasise Attention to Detail

Discuss your ability to maintain cleanliness and safety in communal spaces. Mention any relevant experience in monitoring environments or managing facilities to show that you take pride in your work.

✨Dress to Impress

Since this is a luxury residential building, your presentation matters. Dress smartly for the interview to reflect the high standards expected in the role and demonstrate your commitment to excellence.

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