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- Tasks: Lead a team, manage budgets, and ensure top-notch service at a residential site.
- Company: Join a dynamic team in North West London focused on exceptional property management.
- Benefits: Enjoy a collaborative work environment with opportunities for professional growth.
- Why this job: Make a real impact in residents' lives while developing your leadership skills.
- Qualifications: Experience in team management and customer service is essential; strong communication skills required.
- Other info: Ideal for those passionate about property management and community building.
The predicted salary is between 42000 - 60000 £ per year.
Our client is recruiting for an Estate Manager to lead the team at a Residential site in North West London.
Main duties:
- Daily internal and external inspections of the development.
- Setting the service charge budget.
- Dealing with section 20\’s.
- Managing and supervising the onsite staff, training new staff.
- Monitoring existing estate service contracts for value and quality.
- Dealing with all correspondence from residents & clients appropriately.
- Building and maintaining working relationships with the leaseholders, developer and managing agent and attending regular meetings as appropriate.
- Monitoring, reviewing, and managing charge expenditures and controlling costs.
- Ensuring all Health & Safety obligations and Duty of Care are met effectively.
Requirements:
- Demonstrable experience of managing people/teams and delivering an exceptional customer service.
- Confident, articulate communicator – both orally and in writing; able to build relationships with all types of customers and client with a resolution focused mentality, creative in your approach.
- Able to work with autonomy and as part of a wider team.
- Efficient in maintaining administration and record keeping electronically.
- Demonstrable ability dealing with problems and challenges effectively.
- Comprehensive understanding of the principles relating to Health and Safety regulations and Residential Landlord & Tenant legislation.
- Ability to work under pressure deadlines, able to prioritise and manage time effectively.
- Excellent IT skills, social-media awareness and up to date with new technology.
- Demonstrable experience with multi schedule budget preparation and management.
You must have a strong solid proven track record within a similar environment, an understanding of building maintenance and residential property law, knowledge of Health & Safety in the workplace and carrying out risk assessments.
The successful candidate will be IT literate, have excellent communication, organisational and time management skills as well as being truly motivated, tenacious, and resourceful.
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Estate Manager employer: PMR
Contact Detail:
PMR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estate Manager
✨Tip Number 1
Familiarise yourself with the specific residential property laws and Health & Safety regulations relevant to the role. This knowledge will not only help you in interviews but also demonstrate your commitment to the responsibilities of an Estate Manager.
✨Tip Number 2
Network with professionals in the property management sector, especially those who have experience in estate management. Attend industry events or join online forums to build connections that could lead to valuable insights or referrals.
✨Tip Number 3
Prepare to discuss your previous experiences in managing teams and delivering exceptional customer service. Use specific examples that highlight your problem-solving skills and ability to handle challenging situations effectively.
✨Tip Number 4
Stay updated on the latest technology and software used in property management. Being proficient in these tools can set you apart from other candidates and show that you are proactive about improving efficiency in your work.
We think you need these skills to ace Estate Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in estate management, particularly in residential settings. Emphasise your skills in managing teams, customer service, and budget preparation, as these are key for the Estate Manager role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your communication skills and ability to build relationships. Mention specific examples of how you've successfully managed teams and dealt with challenges in previous roles, aligning your experiences with the job requirements.
Highlight Relevant Qualifications: If you have any certifications or training related to Health & Safety regulations or property management, be sure to include these in your application. This will demonstrate your commitment to maintaining high standards in estate management.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is crucial for the Estate Manager position.
How to prepare for a job interview at PMR
✨Showcase Your Leadership Skills
As an Estate Manager, you'll be leading a team. Be prepared to discuss your previous experience in managing people and how you've successfully trained and supervised staff. Share specific examples that highlight your leadership style and the positive outcomes of your management.
✨Demonstrate Your Customer Service Expertise
Exceptional customer service is key in this role. Think of instances where you've resolved conflicts or built strong relationships with clients and residents. Highlight your communication skills and your ability to maintain a resolution-focused mentality.
✨Know Your Health & Safety Regulations
Familiarise yourself with Health & Safety obligations and residential property law. Be ready to discuss how you've ensured compliance in past roles, including any risk assessments you've conducted. This knowledge will show your commitment to safety and legal standards.
✨Prepare for Budget Management Questions
Since budget preparation and management are crucial, prepare to discuss your experience with multi-schedule budgets. Bring examples of how you've monitored expenditures and controlled costs effectively, demonstrating your financial acumen and organisational skills.
