At a Glance
- Tasks: Support the Development Manager with admin tasks and conduct regular building patrols.
- Company: Join a dynamic team in West London focused on maintaining high-quality estate management.
- Benefits: Enjoy a Monday to Friday schedule with a balanced mix of office and active work.
- Why this job: Gain hands-on experience in estate management while developing your administrative skills in a supportive environment.
- Qualifications: Strong written communication skills and ability to prioritize tasks effectively are essential.
- Other info: Opportunity to interact with residents and contractors, enhancing your customer service skills.
The predicted salary is between 30000 - 42000 £ per year.
Job Description
Description
Our client is looking for an Estate Administrator in West London.
This is a mixed acive and office based position where you will be required to compleate admin duties whilst also carrying out patrols of the development with regular building checks.
Rota: Monday to Friday, 8am – 4pm
Location: West London
Duties:
- To provide a high level of administration support to the Development Manager.
- Maintaining the policies, company rules and to provide a consistent high quality of work.
- Prioritize work to ensure that deadlines and targets are met within the appropriate time scales.
- Coordinate basic works which includes dealing with contractors and estate staff accordingly.
- Good written grammar is a necessity, as the administrator will be required to draft correspondence.
- Dealing with resident enquiries as and when appropriate and escalating accordingly.
- To update and, when required, facilitate the sale of fobs and remotes and program as required.
- To liaise with contactors when they attend site and manage the handling of keys. This will include following up with contractors where they have not returned to the estate office by the end of the office working day.
- Update, amend, maintain & manage the main database of information for the estate.
- Manage the estate purchase ordering software system, placing PO's as necessary.
- Send out Welcome packs (electronically) to all new tenants & lessees, with follow-up to all non-received details.
- Communicate with the car parking company (temporary and permanent), administer all related correspondence relating to this.
- To take water meter readings upon request of a resident
- To take estate water and electricity meter readings on a monthly basis.
- Look after fingerprint clock in system and deal with invoices in accordance with recorded attendances.
- Deal with telephone enquiries together with any associated follow-up.
- Deal with email correspondence and replies as necessary, keeping team updated with current issues.
- Meeting and greeting clients, residents & contractors as required.
- Deal with all written correspondence on behalf of the team as required.
- Maintain electronic filing systems associated with the administration role.
- Liaising with Development Manager, Estate Agents, Lessees, Tenants, Surveyors, and the Developer as required.
- Regular checking of the estate internal postboxes across the estate.
- Send out circular monthly newsletters, letters/email updates to residents and lessees as requested by the Development/Assistant Manager.
- Assisting with all aspects of estate management as directed.
- Any other office related tasks as required.
- To adhere to the Landlord & Tenant Act and work within the approved budgetary constraints as directed by Estate Management.
- To pro-actively solve problems and recommend changes to make improvements.
- Produce reports for the Development Manager as directed. This will be to include, gym usage, Collating DataStation into an excel spreadsheet (or software in use at the time).
- To manage and order as necessary the stock/order system for cleaning, stationery and first aid supplies.
Other Responsibilities:
- To know, understand and demonstrate the Employee principles.
- Assist where necessary with any other reasonable tasks or duties when assigned by the Development or Assistant Development Manager.
- To help to create a 'can do, will do, with pleasure' culture within all aspects of the team
Estate Administrator employer: PMR
Contact Detail:
PMR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Estate Administrator
✨Tip Number 1
Familiarize yourself with the specific duties of an Estate Administrator. Understanding the balance between administrative tasks and on-site responsibilities will help you demonstrate your ability to manage both effectively during the interview.
✨Tip Number 2
Highlight any previous experience you have in property management or administration. Be ready to discuss how you've successfully coordinated with contractors or managed resident inquiries in past roles.
✨Tip Number 3
Prepare examples of how you've prioritized tasks and met deadlines in a busy work environment. This will show that you can handle the fast-paced nature of the role and keep everything running smoothly.
✨Tip Number 4
Brush up on your written communication skills. Since good grammar is essential for drafting correspondence, consider practicing writing clear and concise emails or reports to showcase your proficiency.
We think you need these skills to ace Estate Administrator
Some tips for your application 🫡
Understand the Role: Make sure to thoroughly read the job description for the Estate Administrator position. Understand the key responsibilities and required skills, especially the importance of good written grammar and administrative support.
Tailor Your CV: Customize your CV to highlight relevant experience in administration and any previous roles that involved managing databases or liaising with contractors. Emphasize your ability to prioritize tasks and meet deadlines.
Craft a Strong Cover Letter: Write a cover letter that showcases your communication skills and explains why you are a great fit for the role. Mention specific examples of how you've successfully handled similar responsibilities in the past.
Proofread Your Application: Before submitting your application, carefully proofread all documents to ensure there are no grammatical errors or typos. This is crucial as the role requires strong written communication skills.
How to prepare for a job interview at PMR
✨Show Your Administrative Skills
Be prepared to discuss your previous experience in administration. Highlight specific examples where you successfully managed tasks, maintained databases, or coordinated with contractors. This will demonstrate your capability to provide high-level support to the Development Manager.
✨Demonstrate Strong Communication Abilities
Since good written grammar is essential for this role, practice drafting clear and concise emails or correspondence. During the interview, showcase your ability to communicate effectively, both verbally and in writing, as you will be dealing with resident inquiries and contractor management.
✨Emphasize Time Management Skills
Discuss how you prioritize tasks to meet deadlines. Provide examples of how you've successfully managed multiple responsibilities in a fast-paced environment. This will show that you can handle the mixed active and office-based nature of the position.
✨Familiarize Yourself with the Role's Responsibilities
Review the job description thoroughly and understand the key duties, such as managing the estate purchase ordering software and liaising with contractors. Being knowledgeable about these responsibilities will allow you to ask insightful questions and demonstrate your genuine interest in the position.