At a Glance
- Tasks: Lead a team in managing a residential site, ensuring quality service and safety.
- Company: Join a dynamic company focused on residential development in South East London.
- Benefits: Enjoy competitive pay, training opportunities, and a supportive work environment.
- Why this job: Make a real impact in community living while developing your leadership skills.
- Qualifications: Experience in team management and customer service is essential; Level 2 TPI minimum required.
- Other info: Ideal for those passionate about property management and building strong community relationships.
The predicted salary is between 43200 - 72000 Β£ per year.
Job Description
Our client is recruiting for a Development Manager to lead the team at a luxury residential site in North West London.
Main duties:
- Daily internal and external inspections of the development.
- Setting the service charge budget.
- Dealing with section 20's.
- Managing and supervising the onsite staff, training new staff.
- Monitoring existing estate service contracts for value and quality.
- Dealing with all correspondence from residents & clients appropriately.
- Building and maintaining working relationships with the leaseholders, developer and managing agent and attending regular meetings as appropriate.
- Monitoring, reviewing, and managing charge expenditures and controlling costs.
- Ensuring all Health & Safety obligations and Duty of Care are met effectively.
Requirements:
- Demonstrable experience of managing people/teams and delivering an exceptional customer service.
- Confident, articulate communicator β both orally and in writing; able to build relationships with all types of customers and client with a resolution focused mentality, creative in your approach.
- Able to work with autonomy and as part of a wider team.
- Efficient in maintaining administration and record keeping electronically.
- Demonstrable ability dealing with problems and challenges effectively.
- Comprehensive understanding of the principles relating to Health and Safety regulations and Residential Landlord & Tenant legislation.
- Ability to work under pressure deadlines, able to prioritise and manage time effectively.
- Excellent IT skills, social-media awareness and up to date with new technology.
- Demonstrable experience with multi schedule budget preparation and management.
You must have a strong solid proven track record within a similar environment, an understanding of building maintenance and residential property law, knowledge of Health & Safety in the workplace and carrying out risk assessments.
The successful candidate will be IT literate, have excellent communication, organisational and time management skills as well as being truly motivated, tenacious, and resourceful.
Development Manager employer: PMR
Contact Detail:
PMR Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Development Manager
β¨Tip Number 1
Familiarise yourself with the specific Health & Safety regulations and Residential Landlord & Tenant legislation relevant to the role. This knowledge will not only help you in interviews but also demonstrate your commitment to the responsibilities of a Development Manager.
β¨Tip Number 2
Network with professionals in the property management sector, especially those who have experience in residential developments. Attend industry events or join online forums to build connections that could lead to valuable insights or referrals.
β¨Tip Number 3
Prepare to discuss your previous experiences in managing teams and delivering exceptional customer service. Think of specific examples where you resolved conflicts or improved processes, as these will showcase your problem-solving skills.
β¨Tip Number 4
Stay updated on the latest technology and software used in property management. Being proficient in these tools can set you apart from other candidates and show that you're ready to adapt to new systems in the role.
We think you need these skills to ace Development Manager
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights relevant experience in managing teams and delivering exceptional customer service. Emphasise your understanding of Health & Safety regulations and residential property law, as these are crucial for the Development Manager role.
Craft a Compelling Cover Letter: In your cover letter, demonstrate your ability to build relationships with clients and residents. Use specific examples from your past experiences that showcase your problem-solving skills and your approach to managing service contracts.
Showcase Your Communication Skills: Since the role requires excellent communication skills, ensure that your application reflects this. Use clear and concise language, and consider including examples of how you've effectively communicated with diverse stakeholders in previous roles.
Highlight IT Proficiency: Given the emphasis on IT skills in the job description, mention any relevant software or tools you are proficient in. This could include property management software, budgeting tools, or any other technology that supports efficient administration and record-keeping.
How to prepare for a job interview at PMR
β¨Showcase Your Leadership Skills
As a Development Manager, you'll be leading a team. Be prepared to discuss your previous experience in managing teams, how you motivate staff, and any training methods you've successfully implemented.
β¨Demonstrate Problem-Solving Abilities
Expect questions about how you've handled challenges in the past. Prepare specific examples that highlight your ability to resolve issues effectively, especially in high-pressure situations.
β¨Know Your Health & Safety Regulations
Familiarise yourself with relevant Health and Safety regulations and Residential Landlord & Tenant legislation. Be ready to discuss how you ensure compliance and manage risks on-site.
β¨Communicate Clearly and Confidently
As an articulate communicator, practice conveying your thoughts clearly. Prepare to discuss how you build relationships with clients and residents, and provide examples of your customer service excellence.