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For Companies At a Glance
- Tasks: As a Day Porter, you'll keep communal areas tidy and ensure security.
- Company: Join a family-run property management company with over 30 years of experience.
- Benefits: Enjoy 20 days of annual leave and a 3% pension scheme.
- Why this job: This role offers hands-on tasks and the chance to provide exceptional service to residents.
- Qualifications: Residential experience is preferred; training will be provided for specific tasks.
- Other info: Work Monday to Friday, 8:00am – 5:00pm in NW8.
The predicted salary is between 16000 - 20000 £ per year.
Job Description
Our Client are looking for an experienced Day Porter to join their team at a luxury residential development in SW3.
Role: Day Porter (Front of House & Caretaker duties involved, lone working)
Location: SW3
Shift Pattern:
Monday to Saturday, hours are:
Mondays and Tuesdays: 7am to 7pm
Wednesday to Friday: 7am to 1pm
Every other Saturday: 9am to 6pm
Salary:
£27,500 annually
Duties include but are not limited to:
- Meeting and greeting residents, contractors and guests
- Maintain a constant and vigilant watch on the security of development
- To take telephone calls out of hours for emergencies on the mobile and to liaise with the Property Manager
- Key management
- Bin maintenance, refuse removal; collecting rubbish and placing in the paladins, moving bins ready for collections
- Litter picking
- Hoovering, polishing, sweeping – general maintenance of the development to ensure it is kept clean and tidy.
- Weekly reports
- Patrols of the development
- Liaising with residents, contractors and guests
- Deliveries management
- Telephone and email enquiries
- Inspecting development for any health and safety or maintenance issues that need to be reported
- Flushing regimes on a weekly basis
- Fire alarm testing on a weekly basis
Day Porter employer: PMR
Contact Detail:
PMR Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Day Porter
✨Tip Number 1
Familiarize yourself with the specific responsibilities of a Day Porter. Understanding tasks like building patrols, basic maintenance, and customer service will help you demonstrate your readiness for the role during any discussions.
✨Tip Number 2
Highlight any previous residential experience you have. If you've worked in similar environments before, be prepared to share specific examples of how you contributed to maintaining a positive atmosphere for residents.
✨Tip Number 3
Show your commitment to safety and security. Be ready to discuss your understanding of emergency procedures and how you would handle situations like alarm testing or reporting hazards.
✨Tip Number 4
Prepare to showcase your customer service skills. Think of instances where you went above and beyond to assist others, as this aligns perfectly with the expectations of providing exceptional service to residents.
We think you need these skills to ace Day Porter
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant residential experience and any hands-on skills that align with the responsibilities of a Day Porter. Emphasize your ability to maintain communal areas and provide exceptional customer service.
Craft a Strong Cover Letter: Write a cover letter that showcases your enthusiasm for the role and the company. Mention specific experiences that demonstrate your capability in handling keys, performing basic maintenance, and ensuring security.
Highlight Relevant Skills: In your application, clearly outline skills such as attention to detail, communication, and problem-solving. These are crucial for tasks like building patrols and reporting hazards.
Proofread Your Application: Before submitting, carefully proofread your CV and cover letter for any spelling or grammatical errors. A polished application reflects your professionalism and attention to detail.
How to prepare for a job interview at PMR
✨Show Your Residential Experience
Make sure to highlight any previous experience you have in residential property management. Discuss specific tasks you've handled that relate to the responsibilities of a Day Porter, such as maintaining communal areas or providing customer service to residents.
✨Demonstrate a Hands-On Approach
Since the role requires a hands-on approach, be prepared to discuss how you tackle physical tasks. Share examples of when you've taken initiative in similar roles, whether it's sweeping, mopping, or assisting with maintenance jobs.
✨Emphasize Customer Service Skills
Exceptional customer service is key in this role. Prepare to share experiences where you've gone above and beyond for clients or residents, and how you handle difficult situations with professionalism and care.
✨Be Ready for Practical Questions
Expect practical questions related to the responsibilities listed in the job description. Think about scenarios involving building patrols, handling keys, or checking fire doors, and be ready to explain how you would approach these tasks.
