At a Glance
- Tasks: Provide exceptional front-of-house service and assist residents with their needs.
- Company: Prestigious luxury residential development in North London.
- Benefits: Competitive salary, supportive team environment, and career growth opportunities.
- Other info: Join a dynamic team in a vibrant residential setting.
- Why this job: Be the friendly face of a luxury community and make a difference in residents' lives.
- Qualifications: Experience in customer service and strong communication skills.
The predicted salary is between 30348 - 37092 £ per year.
Concierge - Luxury Residential Development
Location: North London
Salary: Up to £32,000 gross per annum
Hours: Monday-Friday, 8:00am-6:00pm | Saturday, 9:00am-1:00pm
Start Date: Immediate
Development: Luxury residential development
About the Role
We are looking for a professional, friendly and proactive Concierge to join the team at a prestigious residential development in North London. As the first point of contact for residents, visitors and contractors, you will play an important role in creating a welcoming, safe and well-maintained environment for everyone living and working on the development. This is an excellent opportunity for an experienced Concierge who takes pride in delivering outstanding customer service and enjoys building strong relationships with residents.
Key Responsibilities
- Resident Front-of-House Services
- Provide a professional, warm and welcoming front-of-house service.
- Respond to resident enquiries and requests promptly and professionally.
- Build positive and professional relationships with residents.
- Assist new residents with their move-in and settling-in process.
Security Safety
- Monitor CCTV and access control systems.
- Manage authorised access to the development.
Day Concierge - North London employer: PMR
Our client is an excellent employer, offering a supportive work culture that values collaboration and autonomy. With competitive rates, a company van provided, and consistent work across a solid residential portfolio in London, employees can expect meaningful engagement and opportunities for professional growth in their carpentry and joinery careers.
StudySmarter Expert Advice🤫
We think this is how you could land Day Concierge - North London
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like PMR. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to PMR
Don't be shy about reaching out to PMR directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Day Concierge - North London
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about PMR and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at PMR
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
