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We are working with a leading co – working company in Hammersmith and Fulham to find a stand out Community Associate who's passionate about delivering exceptional customer service. If you're a natural problem solver, thrive on turning challenges into opportunities, and enjoy making people feel heard and supported, this could be the perfect role for you. A background in hospitality, hotels or flexible offices is a bonus especially if you love chatting with people, staying organised, and genuinely helping others.
What we're looking for:
- Proven experience in customer service (1-2 years minimum)
- A background in hospitality or hotels is ideal, but not essential
- Excellent problem solving abilities
- Strong multitasking and organisational skills
- Friendly, empathetic and proactive communication style.
What you'll be doing:
- Carrying out general administrative tasks
- Supporting event set up and coordination
- Managing meeting room bookings and schedules
- Updating customer information in the database
- Ensuring any maintenance or housekeeping issued are reported.
Requirements:
- 1-2 years experience in a customer facing role
- Proficient with Microsoft Office
- Familiarity with CRM systems is a plus
- Strong verbal and written communication skills
Community Associate employer: PMR
Join a vibrant co-working community in Hammersmith and Fulham, where exceptional customer service is at the heart of our mission. We foster a supportive work culture that values collaboration and personal growth, offering opportunities for professional development in a dynamic environment. With a focus on making every member feel valued and heard, this role as a Community Associate allows you to thrive while enjoying the unique advantages of working in a lively and engaging setting.
Contact Detail:
PMR Recruiting Team
