· Deliver exceptional customer service and actively contribute to continuous improvement across the estate.
· Maintain a professional and courteous manner at all times.
· Complete all works assigned via Handyman Work Orders in a timely manner and to a high standard.
· Proactively identify and report issues or concerns to the Estate Operations Manager, escalating where necessary.
· Undertake spot cleaning duties when directed by the Estate Manager.
· Manage tools, materials, and supplies effectively, including regular audits of equipment.
· Ensure monthly supply orders are planned and submitted in advance.
· Maintain clean, organised, and safe workspaces and storage areas at all times.
· Prepare and submit Risk Assessments and Method Statements (RAMS) for approval prior to commencing works.
· Ensure all works are carried out in full compliance with health and safety regulations.
· Inspect all tools and equipment prior to use to ensure they are safe and fit for purpose.
· Complete and file all required permits to work before undertaking tasks.
· Support and promote sustainability initiatives as directed.
· Maintain accurate records by updating development logs with relevant information.
· Hold and maintain all required certifications and competencies relevant to the role (e.g. electrical, decorating, health & safety).
· Attend training courses as required.
· Maintain a thorough working knowledge of the development and its systems
