Our Client are looking for an experienced Concierge/Chauffeur to join their team at a luxury residential estate based in Richmond.
Working 4 on 4 off, hours are 7am - 7pm (1-hour unpaid lunch).
Salary is £30,000 annually.
UK driving license required and must be over the age of 30 years old.
Duties include:
- To greet residents and visitors in a welcoming manner and conduct any security or identity checks.
- To direct individuals to where they need to go and / or be.
- Confidently act as main point of contact at the front desk to all incoming residents, visitors and contractors at all times.
- Respond to phone and email enquiries in a timely and respectful manner.
- Manage resident bookings and access to amenity spaces.
- Acting as a first point of contact for queries and complaints.
- Assist with resident deliveries, key management, customer queries and service requests.
- Familiarity with the building, history and location to be able to impart knowledge and provide directions and recommendations.
- Overseeing the safe keeping of the building keys to allow access for maintenance and repairs when necessary.
- Patrol of the building to ensure that it is in good working order.
- Contributing to the maintenance of the building, reporting faults or damage to fixtures and fittings.
- Liaise with drivers, cleaning and maintenance staff to ensure that safety and cleanliness standards are maintained.
- Ensure that resident and guest spaces and the lobby areas are clean and tidy at all times.
- Always ensure effective security within the development, including the manning of CCTV.
- Dealing with lost property and locating missing items.
- Act as a liaison between residents and any department.
- Maintain inventory of supplies and order new stock as needed.
- To cover for the Driver in an emergency.
- Provide thorough handovers for all colleagues.
- Carry out daily safety vehicle checks before setting off on your journey.
- Safely transport residents to and from designated locations.
- Assist passengers with entering and exiting the vehicle, as well as handling any additional needs.
- Uphold a high standard of professionalism, courtesy, and discretion at all times.
- Ensure the safety and wellbeing of residents / passengers at all times.
- Plan and follow the most efficient routes to ensure timely arrivals.
- Maintain the vehicle in optimal condition, scheduling regular maintenance and addressing any issues promptly.
- Keep the vehicle interior clean and organized, including regular cleaning.
Day Concierge/Chauffeur in Richmond employer: PMR Careers
As a Building Manager in East London, you will join a dynamic team that prioritises exceptional customer service and a welcoming atmosphere for all guests and visitors. Our company fosters a supportive work culture, offering opportunities for professional growth and development, while ensuring a healthy work-life balance with flexible hours. With a focus on teamwork and collaboration, we empower our employees to excel in their roles and contribute to a positive community environment.
