We are working with a leading UK housing provider to find a Partnerships Account Manager for their Private Rented Sector division on a hybrid basis with travel to client meetings.
Partnerships Account Manager - Private Rented Sector
Our client is an established leader in housing and property services with a 30-year track record and a people-first culture. Their Private Rented Sector division manages institutional-grade rental homes nationwide.
They are looking for a Partnerships Account Manager to own the relationship with a key institutional client whose portfolio is entering a planned reduction phase. You will keep the portfolio well managed, compliant and commercially sound, acting as the main point of contact, running performance meetings, owning the numbers, and ensuring operations deliver results.
The Role
Act as the main point of contact and escalation route for a key institutional client, overseeing performance across the portfolio
Prepare and present monthly performance meetings and reporting packs, including KPIs, P&L, gross-to-net, operating budgets and finance packs
Work with the operations team to deliver the client's commercial objectives each month
Make sure occupiers are managed in line with their agreements, and that robust systems and processes support the portfolio through its reduction phase
Set up and monitor revenue streams under the management contract, including making sure fee uplifts are applied when due
Manage monthly invoicing across all revenue streams and write the month-end commentary
Support internal budget setting with the finance business partner
Help mobilise new contracts by setting clear operating standards once pricing and terms are agreed
Work with the wider Partnerships team on business development and service improvements
The Person
Proven experience in the private rented sector, either leading operational property management or in a senior property management role
Strong financial skills, with hands-on experience of KPI reporting, P&L management, budgets and monthly invoicing
Confidence presenting performance to senior clients and handling escalations calmly
An understanding of management contracts, fee structures and contractual compliance
Experience of onboarding or exiting portfolios, or of managing a portfolio through change (desirable)
Exposure to supported living or affordable housing (desirable)
ARLA Propertymark or CIH qualification (desirable)
The Package
Hybrid working, with travel to client meetings
Company bonus
Enhanced pension and life assurance
Private medical insurance
Additional annual leave
Enhanced maternity and paternity packages, and childcare assistance
Season ticket loan and cycle to work scheme
Personal development plans and ongoing training
Partnerships Account Manager in London employer: PMR Careers
As a Building Manager in East London, you will join a dynamic team that prioritises exceptional customer service and a welcoming atmosphere for all guests and visitors. Our company fosters a supportive work culture, offering opportunities for professional growth and development, while ensuring a healthy work-life balance with flexible hours. With a focus on teamwork and collaboration, we empower our employees to excel in their roles and contribute to a positive community environment.
