At a Glance
- Tasks: Be the friendly face for residents, ensuring a clean and safe environment.
- Company: Join a luxury residential property with a focus on exceptional service.
- Benefits: Fixed shifts, competitive pay, and opportunities for training.
- Other info: Great opportunity for career growth in a supportive team.
- Why this job: Make a difference in residents' lives while developing valuable skills.
- Qualifications: Experience in hospitality or customer service is a plus.
The predicted salary is between 31500 - 38500 £ per year.
- Day Porter: Fixed Shift - Monday to Wednesday pm and Saturday and Sunday
- (Days off Thursday and Friday)
- Core Competencies & Key attributes
- Friendly, respectful, and resident-focused
- Diligent with excellent attention to detail
- Proactive and capable of working independently
- Discreet, reliable, and professional at all times
- Takes pride in maintaining a high-quality environment
- Primary Responsibilities
Resident Services & Front Desk Duties
- Act as the first point of contact for residents and guests, offering courteous, professional assistance at all times.
- Assist residents with carrying parcels, shopping bags, and suitcases (of a normal weight).
- Provide concierge-style services including handling deliveries, booking transport, and assisting with service requests.
Building Checks & Monitoring
- Conduct scheduled building checks throughout the day to ensure the property is secure, well-maintained, and fully operational.
- Check communal areas, stairwells, plant rooms, lifts, car parks, and external grounds.
- Identify and report maintenance issues, safety hazards, or unauthorised access.
- Monitor lighting, fire exits, alarm panels, and emergency systems as part of routine inspections.
Building Presentation & Cleanliness
- Maintain high standards of cleanliness and presentation in the reception area and common parts.
- Ensure lobby areas are welcoming, tidy, and free from obstruction.
Contractor & Visitor Management
- Welcome and supervise contractors and tradespeople working on-site.
- Keep accurate records of all contractor visits, including names, times, and job details.
- Log and monitor keys issued and ensure secure return upon completion of work.
Parcel & Delivery Handling
- Accept and log incoming deliveries securely.
- Store parcels in designated areas and notify residents promptly for collection.
- Ensure deliveries are handed over appropriately and respectfully.
Health & Safety Awareness
- Remain alert to health and safety risks and report any issues immediately to management.
- Record hazards, incidents, and equipment faults in daily logs.
- Support fire and emergency procedures and assist residents when required.
Administrative Support & Record Keeping
- Maintain daily logs and shift reports including building checks, contractor records, parcel logs, key movement, and incidents.
- Assist the management team with occasional administrative tasks and resident communications.
Essential Experience
- Previous experience in a similar role within luxury residential property or hospitality.
- Exceptional customer service and communication skills.
- Professional appearance and demeanour.
- Basic IT literacy for using logbooks, emails, and reporting systems.
- Knowledge of building operations and health & safety practices.
Desirable Experience
- SIA License (desirable, depending on property requirements).
- First Aid Certificate (preferred or willingness to undertake training).
Day Porter in London employer: PMR Careers
As a Building Manager in East London, you will join a dynamic team that prioritises exceptional customer service and a welcoming atmosphere for all guests and visitors. Our company fosters a supportive work culture, offering opportunities for professional growth and development, while ensuring a healthy work-life balance with flexible hours. With a focus on teamwork and collaboration, we empower our employees to excel in their roles and contribute to a positive community environment.
StudySmarter Expert Advice🤫
We think this is how you could land Day Porter in London
✨Join Local Community Boards
Get involved in local community boards or forums related to janitorial services. You'll find job postings and connect with businesses in your area, which can really bolster your chances of landing that full-time gig at places like PMR Careers.
✨Network with Industry Pros
Don't underestimate the power of networking! Attend industry-specific events or workshops in your locality. Chatting with people already in the field can lead you to hidden job opportunities that might not even be advertised yet.
✨Show Off Your Skills
Consider creating a simple portfolio that outlines your experience and specific skills in janitorial services. You can showcase before-and-after photos of your work or even testimonials from past employers. This can help you stand out when applying at places like PMR Careers.
✨Apply Directly and Keep it Local
When you see a full-time position that sparks your interest, don’t just apply online. If you can, walk into the company, like PMR Careers, with a smile and express your eagerness to contribute. Nothing beats meeting face-to-face and making that personal connection!
We think you need these skills to ace Day Porter in London
Some tips for your application 🫡
Highlight Relevant Experience:When showcasing your experience, focus on any previous roles in janitorial or cleaning services. Include specifics like the types of environments you've worked in – be it offices, schools, or hospitals – and mention any cleaning techniques or equipment you're familiar with. This will show PMR Careers that you’ve got the practical skills needed for the job!
Certifications Matter:If you have any certifications related to cleaning, health and safety, or equipment handling, make sure to include them in your CV. These can really set you apart from other candidates and demonstrate your commitment to quality and safety in your approach, which is crucial in the janitorial industry.
Tailor Your Cover Letter:Your cover letter should explain why you’re interested in working with PMR Careers specifically. Talk about what excites you about the role and how you align with their values. Maybe you love maintaining cleanliness and creating a welcoming environment; let that shine through!
Get Your Availability Clear:Since this is a full-time position, be sure to mention your availability at the beginning of your application. PMR Careers will want to know that you can commit to the hours required, so throwing in your ideal working times can help ease any worry about schedule conflicts!
How to prepare for a job interview at PMR Careers
✨Know Your Cleaning Techniques
Brush up on various cleaning techniques and equipment you're familiar with. Be ready to highlight specific experiences where you've tackled challenging cleaning situations. This could give the hiring team at PMR Careers a glimpse of your hands-on skills!
✨Safety First!
Make sure you're up-to-date on health and safety regulations relevant to janitorial work. We can expect some questions about how you handle hazardous materials or ensure hygiene—demonstrating knowledge here shows you're serious about your job and safety at PMR Careers.
✨Flexibility is Key
As this is a full-time role, be prepared to discuss your flexibility regarding shifts and potential overtime. Employers love to see candidates who are adaptable to changing schedules, so share experiences that highlight your commitment and reliability.
✨Present Your Experience!
If you have a portfolio or references from previous jobs in cleaning services, bring them along or have them ready to share. This can strengthen your case at PMR Careers, showcasing your work ethic and the quality of your previous roles in janitorial services.
