We are working with a leading specialist firm to find three organised and detail-driven Claims Handlers to join their growing team. This is an office based opportunity offering a salary of £25,000 plus a discretionary bonus of up to 5% (subject to eligibility).
The Opportunity
This is an excellent opportunity for someone who enjoys working in a fast-paced, process-focused environment and delivering outstanding service to clients.
You'll be responsible for managing a high volume of claims with accuracy, professionalism and a consistently strong customer-service approach. If you thrive on structure, enjoy problem-solving, and take pride in well-maintained records and compliant processes, this role offers a strong platform for development within a respected legal and claims environment.
The Role
You will support the smooth and efficient processing of claims from start to finish, ensuring accuracy, compliance, and clear communication with all stakeholders.
Key Responsibilities
- Handle and process a high volume of claims daily, ensuring accuracy and timely resolution.
- Review, evaluate and determine the validity of claims in line with company policies.
- Provide clear, courteous and timely responses to clients and internal teams.
- Maintain accurate documentation and organised digital records for all claims handled.
- Ensure full adherence to internal policies, regulatory standards and industry guidelines.
- Liaise collaboratively with colleagues across departments to support smooth workflow.
- Contribute insights to improve processes and service levels within the claims team.
- Participate in ongoing training and stay up to date with any process or system changes.
The Person
The client is seeking diligent, organised individuals who can maintain high standards while managing competing priorities. You will have:
- A Levels or an equivalent Level 3 qualification (a law degree is desirable but not essential).
- Experience in a claims-handling role, ideally within bulk or high-volume claims.
- Excellent organisational skills and the ability to juggle multiple tasks professionally.
- A confident, clear and polite communication style.
- Strong attention to detail and a commitment to accuracy.
- Good working knowledge of Microsoft Office.
Benefits
- Discretionary bonus scheme of up to 5% of salary (subject to eligibility).
- Death-in-service cover.
- Perkbox benefits package.
- Holiday allowance that increases by 1 day for every completed financial year (up to an additional 5 days).
- Supportive, team-focused working environment with structured processes and professional standards.
Claims Handler in Hertford employer: PMR Careers
As a Building Manager in East London, you will join a dynamic team that prioritises exceptional customer service and a welcoming atmosphere for all guests and visitors. Our company fosters a supportive work culture, offering opportunities for professional growth and development, while ensuring a healthy work-life balance with flexible hours. With a focus on teamwork and collaboration, we empower our employees to excel in their roles and contribute to a positive community environment.
StudySmarter Expert Advice🤫
We think this is how you could land Claims Handler in Hertford
✨Dive Into Industry Networking Events
Get your foot in the door by attending insurance industry events and conferences. Not only will you learn about the latest trends, but you'll also meet potential employers and industry peers. Check out local chapters of professional bodies like the Chartered Insurance Institute for valuable meetups.
✨Use LinkedIn to Your Advantage
Don’t underestimate the power of LinkedIn in the insurance world. Engage with industry content, join relevant groups, and connect with professionals at companies you admire (like PMR Careers). A thoughtful message explaining your interest can really make a difference!
✨Look Out for Graduate Schemes
Many firms in insurance have structured graduate programmes. Keep an eye on application windows and utilise your university's career services for insider tips. These schemes are designed to develop talent and often lead to permanent roles after your initial training.
✨Leverage Your Current Connections
Got friends or family in the industry? Now’s the time to reach out! Personal referrals can give you a head start, so let them know you're on the lookout for full-time opportunities at places like PMR Careers. Don’t shy away from asking for a coffee chat; you never know what doors it might open!
Some tips for your application 🫡
Highlight Your Analytical Skills:In insurance, we love a candidate who can crunch numbers and analyse data effectively. When crafting your CV, make sure to showcase any relevant coursework or experiences that highlight your analytical abilities, especially if you’ve tackled risk assessment or financial modelling.
Showcase Industry Knowledge:Don’t be shy about your knowledge of the insurance sector! We want to see that you've done your homework on current trends, regulations, and challenges in the industry. Mention any relevant projects or studies you’ve completed that demonstrate your understanding of the field in your cover letter.
Craft a Compelling Cover Letter:Your cover letter should tell us why you’re passionate about insurance. Share any personal experiences or what drew you into this profession. We’re looking for enthusiasm and a clear motivation for why you want to be part of our team at PMR Careers.
Tailor Your CV for the Role:Don't just send a generic CV! Focus on tailoring it specifically for the insurance role at PMR Careers. Highlight relevant skills such as risk management, customer service experience, or any certifications you've earned in the industry to make your application stand out.
How to prepare for a job interview at PMR Careers
✨Know Your Numbers: Insurance Fundamentals
Brush up on your understanding of key insurance concepts, like underwriting principles and risk assessment. Expect the interviewer at PMR Careers to throw some technical questions your way, so be ready to demonstrate your grasp of these essentials.
✨Showcase Your Analytical Side
In the insurance world, it's all about data. Prepare to discuss any analytical tools or methodologies you've used in past experiences. If you have a portfolio of projects where you've tackled complex data, bring that along to impress the team!
✨Prepare for Behavioural Questions
As a full-timer at PMR Careers, they'll want to know how you handle real-life scenarios, not just theory. Think about challenges you've faced in teamwork or customer service, and how those experiences can relate to a career in insurance.
✨Know the Company Culture Inside Out
Understanding PMR Careers's values and workplace culture is essential. Don’t just memorise their mission statement; think about how your personal values align with theirs. This will show your genuine interest in being part of their team long-term.
